Utah State University

  • Assistant/Associate Director - Training & Development

    City Logan Campus
    Posted Date 2 months ago(2/12/2019 4:52 PM)
    Requisition ID
    # of Openings
    Job Locations
    Category (Portal Searching)
    Human Resources
    Position Type
    Regular Full-Time
    Job Classification
    Business & Finance
    Human Resources
    Advertised Salary
    Commensurate based on experience, plus excellent benefits
  • Overview

    The Assistant/ Associate Director of Human Resources assists the Executive Director of Human Resources in providing a full range of human resource management services for faculty and staff employees. This includes leadership and direction regarding staff and leadership training, performance management, organizational and talent development, and employee relations. Participates as a senior member of the Human Resources leadership team and may serve on multiple University planning and policy-making committees.

    Reporting and Supervisory Responsibilities


    The Assistant/Associate Director of Human Resources is supervised by the Executive Director of Human Resources. The Assistant/Associate Director may provide general supervision to exempt and nonexempt staff in the Office of Human Resources.


    1. Provide leadership and direction for the University and its employees regarding Human Resource matters by planning and directing the overall design, implementation, communication, administration and evaluation of assigned Human Resource function(s).

    2. Conduct training needs analysis and develop appropriate solutions to narrow gaps between current and desired performance in a variety of situation in a complex university setting.

    3. Research industry trends, new technologies, concepts, and techniques to update current training curriculum. Measure effectiveness and ensure standardization of training processes where possible. May negotiate services, and costs with training vendors and consultants.

    4. Administer the development, implementation, and maintenance of training and development programs, including new hire training, department head/director training, leadership and staff development, change management, employee engagement surveys, and tracking of training via USU's Institutional Learning System (ILS/LMS).

    5. Counsel employees and supervisors regarding conflict management, coaching, feedback, as well as corrective/disciplinary actions and grievance procedures by providing information on human resource policies and regulations, recommending a plan of action, and resolving misunderstandings.

    6. Ensure consistent and equitable application of human resource policies and government regulations throughout the University by advising senior administrators about the applicable policies and regulations and enforcing the human resource rules and regulations of the University.

    7. Promote a positive image of the University by participating in community organizations, as well as national, state and local professional associations.

    8. Represent the department and serves as a resource by participating on various University committees.

    9. Contribute to the overall success of the University by performing all other duties and responsibilities as assigned.


    Minimum Qualifications:

    Bachelor's degree in Human Resource Management, Business Administration, Organizational Development, Instructional Performance Technology or a related field.
    At least five years of increasingly responsible experience in human resources management to include training and development.

    Knowledge, Skills, and Abilities
    • Strong interpersonal and communication skills and the ability to work effectively and build positive working relationships with a wide range of constituencies in a diverse community.
    • Ability to analyze problems and develop creative solutions to complex human resource issues.
    • Strong analytical and critical thinking skills and the ability to analyze, summarize, and effectively present information to leadership.
    • Knowledge of computerized information systems used in human resources applications.
    • Knowledge of federal and state laws and regulations related to Human Resources.
    • Knowledge of Human Resources best practice and principles particularly as it relates to adult learning and training and organizational development.
    • Ability to conduct needs assessments and develop solutions to address performance gaps.
    • Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
    • Ability to foster a cooperative work environment.
    • Ability to periodically travel to regional campuses.

    Fundamental Abilities
    Within the scope and complexity of each position's responsibilities, each incumbent is expected to possess and demonstrate the following abilities:
    1. Communicating: Communicates effectively both verbally and in writing.
    2. Problem solving: Analyzes information and evaluates results to select the best solution and solve problems.
    3. Monitoring: Measures performance of self; makes improvements and takes appropriate corrective action.
    4. Critical Thinking: Comes to well-reasoned conclusions, solutions, and approaches to problems.
    5. Team Building: Works to create a team-based environment. Consistently demonstrates cooperative behavior with colleagues, supervisors, and customers.
    6. Active Listening: Gives full attention when others are speaking; listens to understand, asks questions as appropriate, and does not interrupt.
    7. Service Orientation: Actively seeks opportunities to help others.
    8. Conflict Resolution: Acts professionally when encountering customers who, at times, may be frustrated.

    Core Characteristics
    As representatives of Utah State University and primary contributors to its mission, all employees are expected to demonstrate the following characteristics:

    1. Take initiative.
    2. Maintain confidentiality.
    3. Be accountable.
    4. Behave ethically.
    5. Be honest and trustworthy.
    6. Demonstrate a strong work ethic.
    7. Be inquisitive.
    8. Be detail oriented.


    Preferred Qualifications:

    • Master's degree in Human Resources Management, Business Administration, Organizational Development, Instructional Performance Technology or a related field.
    • Experience in additional functions of Human Resources such as employee relations, employment
    • Working experience in a higher education setting.
    • Possession of nationally recognized human resources and/or training related certification(s).

    Required Documents

    Along with the online application, please attach:

    1. Resume

    2. Cover letter (Please do not attach cover letter. You will be instructed to copy and paste your cover letter in the application)


    **Document size may not exceed 10 MB.**

    University Highlights

    Utah State University (USU) was founded in 1888 and is honored to be Utah’s land-grant and space-grant university. USU is a Carnegie RU/H (Research University/High Research Activity) institution with approximately 28,000 students (25,000 undergraduates and 3,000 graduate students) on the Logan main campus, four regional campuses, two USU Eastern campuses, and 28 centers throughout the state. USU offers 162 undergraduate majors, 153 graduate programs, and a variety of innovative stackable associate and certificate credentials. The 2018 rankings from Washington Monthly ranked USU as one of the top 30 national Universities and the 5th best public national university in the nation.   As one of the two premier research institutions in Utah, USU is proud to provide a high-quality education at an affordable price. Additional information about Utah State University can be found at: https://www.usu.edu/about/at-a-glance/.

    The USU main campus is located in beautiful Logan, Utah; a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region. Additional information about Logan can be found at: http://www.loganutah.org/visitors/about_logan/index.php.

    USU recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the university’s academic mission of learning, discovery, and engagement (https://www.usu.edu/president/missionstatement/). USU is an AA/EO employer and
    does not discriminate based on race, color, religion, sex, national origin, age, genetic information, sexual orientation or gender identity/expression, disability, status as a protected veteran, or any other status protected by University policy or local, state, or federal law. Learn more at www.aaeo.usu.edu/non-discrimination. USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program. Additional information can be found at: http://www.usu.edu/provost/faculty-life/dual-career-assistance.cfm.


    Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

    Advertised Salary

    Commensurate based on experience, plus excellent benefits


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