Utah State University

Advising Assistant

City Ephraim
Posted Date 3 weeks ago(6/17/2020 12:06 PM)
Requisition ID
# of Openings
Job Locations
US-UT-Ephraim | US-UT-Beaver | US-UT-Bicknell | US-UT-Cedar City | US-UT-Delta | US-UT-Junction | US-UT-Kanab | US-UT-Nephi | US-UT-Panguitch | US-UT-Richfield | US-UT-St. George...
Category (Portal Searching)
Customer Service/Support
Position Type
Non-benefited (hourly) Part-Time
Job Classification
Statewide Campuses
Statewide Campuses-Southwest
Advertised Salary
$16.00 per hour


The Advising Assistant will serve as the general advisor for the USU Southwest Region. This person will advise prospective, transfer, and current students, including answering questions about degrees, admission, financial aid, registration, etc. S/he will report directly to the Southwest Region Lead Advisor.


This is currently a part-time, non-benefited position, but has the potential to develop into a full-time benefited position contingent on available funding.


It is located within the USU Southwest Region (in or near the communities of Beaver, Bicknell, Cedar City, Delta, Ephraim, Junction, Kanab, Nephi, Panguitch, Richfield, and St. George).


  1. Advise potential, transfer, and current students in face-to-face or phone appointments and/or via e-mail.
  2. Advise students on available programs and majors in the Southwest Region, and those major requirements.
  3. Advise transfer students as they transition from Snow College and other higher education institutions until they are ready to be connected with their major advisor.
  4. Serve as liaison between Snow College advisors and the Southwest Region lead advisor.
  5. Identify academically at-risk students and connect them with appropriate resources such as the Disabilities Resource Center, tutoring, counseling, etc.
  6. Learn to utilize Banner, Appointment Manager, Canvas, and other software programs as needed.
  7. Maintain detailed records and documentation of recruiting and advising interactions that allow tracking of individuals through the initial contact, application, enrollment, completion, and graduation process.
  8. Perform miscellaneous job-related duties as assigned.


Required Qualifications:

  1. Bachelor's degree
  2. Available afternoons and evenings, preferred
  3. Knowledge, skills, and abilities
  4. Ability to solve problems with creative approaches
  5. Skilled in speaking and interacting with others
  6. Skilled in Microsoft Office computer products
  7. Ability to compose well-written, concise communications
  8. Ability to maintain records and documentation
  9. Ability to maintain high degree of confidentiality, sensitivity and discretion
  10. Ability to evaluate student transcripts and/or records
  11. Ability to work independently and collaboratively with others in a team setting
  12. Skilled in building good rapport with students and co-workers
  13. Successful candidate must be flexible, patient and creative and possess a service-oriented attitude
  14. Must be willing to travel and attend trainings needed to perform job functions and enhance performance


Core Characteristics:

  1. Take initiative
  2. Maintain confidentiality.
  3. Be accountable.
  4. Behave ethically.
  5. Be honest and trustworthy.
  6. Demonstrate a strong work ethic.
  7. Be inquisitive.
  8. Be detail oriented.
  9. Be self-motivated.
  10. Efficiently manage multiple tasks.
  11. Be a team player.
  12. Be committed to improving USU.

Required Documents

Along with the online application, please attach:

  1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
  2. Cover Letter to be typed/pasted at the end of your application
  3. Two Letters of Recommendation to be uploaded at the beginning of your application in the Candidate Profile under “Documents 1-5”

**Document size may not exceed 10 MB.**

Advertised Salary

$16.00 per hour


Work Environment:  Office environment - employees are protected from weather conditions and contaminants, but not necessarily occasional temperature changes.


Physical Requirements

  • Nearly continuous sitting
  • Often repetitive hand motion (such as typing)
  • Often hearing, listening
  • Often talking
  • Often walking

College/Department Highlights

The Statewide Southwest Centers serves 11 Utah counties: Wayne - Bicknell, Beaver - Beaver, Iron - Cedar City, Millard - Delta, Sanpete - Ephraim, Piute - Junction, Kane - Kanab, Garfield - Panguitch, Juab - Nephi, Sevier - Richfield, and Washington - St. George. Our #1 goal in the Statewide Southwest Centers is to provide excellent service to our students to ensure their success.

University Highlights

Utah State University (USU) was founded in 1888 and is honored to be Utah’s land-grant and space-grant university. USU is a Carnegie RU/H (Research University/High Research Activity) institution with approximately 27,800 students (24,660 undergraduates and 3,140 graduate students) on the Logan main campus. Utah State’s statewide system features eight campuses and 23 education centers and serves all counties in the state with Extension programs. USU offers 165 undergraduate majors, 138 graduate programs, and a variety of innovative stackable associate and certificate credentials. Washington Monthly ranked USU 14th in their national university rankings in 2019 and the 5th best public national university in the nation in 2018. As one of the two premier research institutions in Utah, USU is proud to provide a high-quality education at an affordable price. Additional information about Utah State University can be found here.


A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.


The USU main campus is located in beautiful Logan, Utah; a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.


Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:


Executive Director of the Office of Equity Alison Adams-Perlac, alison.adams-perlac@usu.edu, Old Main Rm. 161, 435-797-1266

Title IX Coordinator Hilary Renshaw, titleix@usu.edu, Old Main Rm. 161, 435-797-1266.

For further information regarding non-discrimination, please visithttps://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov


USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.


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