Utah State University

Staff Assistant II

City Logan Campus
Posted Date 2 weeks ago(7/29/2020 12:45 PM)
Requisition ID
# of Openings
Job Locations
Category (Portal Searching)
Position Type
Benefited Full-Time
Job Classification
Extension Home & Community
Advertised Salary
Commensurate with experience, plus excellent benefits


The purpose of the Rural Online Initiative (ROI) program is to provide Utah’s rural workforce and businesses with specialized training for online opportunities in remote employment, freelance work, and online commerce. The Staff Assistant II position performs a variety of administrative support and secretarial duties for the ROI program, providing primary administrative support to the Program Manager and Program Director. Hours will be Monday-Friday 8am to 5pm within a USU Extension county office or working from home. This is a full-time benefited position. Applicants should be able to work well independently and in a team. Some evening and weekend work may be necessary.


This position reports to the Program Manager of the ROI program.


For more information about USU Extension’s ROI program, please visit: https://remoteworkcertificate.com


  • Performs office duties, including answering calls and emails, directing calls to appropriate staff, data entry, digital management of documents, and other general duties as assigned.
  • Provides administrative support, including scheduling appointments, coordinating meetings/conferences, and maintaining/ordering office supplies.
  • Serves as a liaison with other departments and constituencies in the resolution of matters concerning the activities and operations of the department.
  • Greets and directs program participants virtually in online meetings.
  • Sorts, screens, and distributes incoming and outgoing email messages.
  • Composes and word-processes various standard documents, correspondence, and reports.
  • Updates website content.
  • Provides non-business-related support for departmental programs and projects.
  • Conducts research, compiles data, and prepares papers for consideration and presentation by executives, committees, and directors. 
  • Assists program participants, staff, and superiors with highly varied, complex, and non-recurring questions and/or problems.
  • May work independently to provide high-level administrative support to a large or complex program.
  • Performs miscellaneous job-related duties as assigned.


Minimum Qualifications:

  • Four years of experience; or an associate degree/technical training plus two years of experience; or a bachelor’s degree is required.
  • 4+ years of work experience with budgets, records and/or accounts.

Preferred Qualifications:

  • Outstanding attention to detail.
  • Record of collaborating in and with teams.
  • Practice in managing a busy schedule while providing a high level of customer service.
  • Excellent written, verbal, and technical communication skills.
  • Achiever with a record of meeting monthly/yearly goals, timelines, and deadlines.
  • Strong written, oral, organizational and interpersonal skills and the ability to work effectively with a wide range of constituencies in a diverse community.
  • Ability to work well under pressure and coordinate multiple tasks efficiently.
  • Excellent computer skills, including experience with Microsoft Office applications, Salesforce (database), and Canvas (learning management system).
  • Ability to maintain a high degree of confidentiality and discretion.
  • Knowledge of USU policies and procedures a plus.

Required Documents

Along with the online application, please attach:

1. Resume/CV to be uploaded in the candidate profile

2. Contact information for 3 Professional References to be entered in the Candidate Profile

3. Cover Letter to be typed/pasted at the end of the application


**Document size may not exceed 10 MB.**

Advertised Salary

Commensurate with experience, plus excellent benefits


Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

College/Department Highlights

The Rural Online Initiative (ROI) is a forward-thinking, innovative program designed to prepare Utah's rural workforce for the future of work by providing education and specialized training to prepare individuals to succeed in a rapidly changing economy. This document outlines the vision, mission, expectations, and measurement tools used to ensure current and future excellence, innovation, and responsiveness.


Program Mission: To prepare rural communities for the future by 1) offering relevant educational experiences, 2) connecting people to modern employment opportunities, and 3) developing innovative solutions for community needs. As we pursue our mission, all of our behaviors and actions will be guided by Gracious Professionalism. Gracious Professionalism is part of the ethos of ROI. It's a way of doing things that encourages high-quality work, emphasizes the value of others, and respects individuals and the community. Knowledge, competition, and empathy are comfortably blended. In the long run, Gracious Professionalism is part of pursuing a meaningful life. One can add to society and enjoy the satisfaction of knowing one has acted with integrity and sensitivity.


The expected outcome of the ROI program is for it to become the means by which members of the rural workforce and businesses are educated and trained about online opportunities in remote employment, freelance work, and online commerce. It is expected that this program will have an effect on:


  • Reducing unemployment in rural counties.
  • Reemployment of citizens who have dropped out of the workforce.
  • Reducing post high school graduation relocation numbers (rural-urban migration).
  • Improving the viability of rural businesses through online expansion.
  • Improving median household income in rural counties.


University Highlights

Utah State University (USU) was founded in 1888 and is honored to be Utah’s land-grant and space-grant university. USU is a Carnegie RU/H (Research University/High Research Activity) institution with approximately 27,800 students (24,660 undergraduates and 3,140 graduate students) on the Logan main campus. Utah State’s statewide system features eight campuses and 23 education centers and serves all counties in the state with Extension programs. USU offers 165 undergraduate majors, 138 graduate programs, and a variety of innovative stackable associate and certificate credentials. Washington Monthly ranked USU 14th in their national university rankings in 2019 and the 5th best public national university in the nation in 2018. As one of the two premier research institutions in Utah, USU is proud to provide a high-quality education at an affordable price. Additional information about Utah State University can be found here.


A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.


The USU main campus is located in beautiful Logan, Utah; a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.


Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:


Executive Director of the Office of Equity Alison Adams-Perlac, alison.adams-perlac@usu.edu, Old Main Rm. 161, 435-797-1266

Title IX Coordinator Hilary Renshaw, titleix@usu.edu, Old Main Rm. 161, 435-797-1266.

For further information regarding non-discrimination, please visithttps://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov


USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.


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