Utah State University

Facilities Service Representative II (Venue Operations)

City Logan Campus
Posted Date 2 weeks ago(9/1/2020 5:49 PM)
Requisition ID
# of Openings
Job Locations
Category (Portal Searching)
Building Trades
Position Type
Benefited Full-Time
Job Classification
Facilities Maintenance
Advertised Salary
Minimum $21,150, plus excellent benefits


Under the direction of the Venue Operations Manager, the Facilities Service Representative is responsible for providing varying services during athletic events and to outside groups using university venues. Normal duties will include daily custodial support at University venues as needed. Responsible for assisting Venue Operations Manager in leading, training, and organizing the Event Operations crew at Utah State University. A flexible schedule is required as the job does include working nights, weekends and holidays as events dictate.


Shift hours are: 7:00 a.m. - 3:30 p.m. (Hours on event days are subject to change, depending on the needs of the event)


  • Under direction of the manager, organizes Operations Crew to accomplish daily tasks.
  • Coordinates weekly work assignments.
  • Provides services during events using university venues.
  • Assists in the training of part-time employees. 
  • Cleans, refinishes, and maintains a variety of floor coverings.
  • Cleans restrooms and restocks paper and soap supplies.
  • Removes snow and ice from all exits, entrances, fire escape exits, and handicap ramps.
  • Works with internal and external customers to ensure that their needs are being met and works to continuously improve the system.
  • Assists with ensuring proper procedures are followed in the use of chemicals and equipment when cleaning is being performed at Utah State.
  • Enforces proper care in the use and maintenance of equipment and supplies; promotes continuous improvement of workplace safety and environmental practices.
  • Promotes personal safety of crew members by monitoring, evaluating, and enforcing safe behaviors.  
  • Assists in maintaining adequate stock of cleaning supplies used for assigned areas. 
  • Performs miscellaneous job-related duties as assigned.


Minimum Qualifications:


  • One year of commercial cleaning experience is required.
  • Experience with working events.
  • Customer service experience.
  • Ability to work a flexible schedule, depending on the events schedule.
  • Effective written and oral English communication skills.
  • Ability to use cleaning equipment and chemicals safely.
  • Basic understanding of computers.
  • Forklift certified (if hired without certification, must pass test within 3 months of hire date).
  • Applicant must possess skills in the following areas: decision making, problem solving, conflict resolution, team work, attention to detail, and be dependable and punctual in their work responsibilities.
  • Ability to perform the essential functions of the job as outlined in “Responsibilities”.

Preferred Qualifications:


  • Experience working events in a university setting.
  • Supervisory experience demonstrating effective leadership skills.
  • Experience with Microsoft Office and Google Docs.

Required Documents

Along with the online application, please attach:


1. Resume/CV to be uploaded at the beginning of your application in the candidate profile under “Resume/CV”

2. Cover Letter to be typed/pasted at the end of your application


**Document size may not exceed 10 MB.**

Advertised Salary

Minimum $21,150, plus excellent benefits


The position requires considerable physical activity. Employees must have sufficient strength to perform the duties and responsibilities of the position including heavy lifting (up to 50 pounds) and/or pushing and pulling of heavy objects.  Employees must be prepared to assume uncomfortable positions such as crawling, kneeling, and squatting. Additionally, the work environment can include confined or narrow spaces. Employees must adhere to safety precautions and may be required to use protective equipment.

University Highlights

Utah State University (USU) was founded in 1888 and is honored to be Utah’s land-grant and space-grant university. USU is a Carnegie RU/H (Research University/High Research Activity) institution with approximately 27,800 students (24,660 undergraduates and 3,140 graduate students) on the Logan main campus. Utah State’s statewide system features eight campuses and 23 education centers and serves all counties in the state with Extension programs. USU offers 165 undergraduate majors, 138 graduate programs, and a variety of innovative stackable associate and certificate credentials. Washington Monthly ranked USU 14th in their national university rankings in 2019 and the 5th best public national university in the nation in 2018. As one of the two premier research institutions in Utah, USU is proud to provide a high-quality education at an affordable price. Additional information about Utah State University can be found here.


A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.


The USU main campus is located in beautiful Logan, Utah; a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.


Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:


Executive Director of the Office of Equity Alison Adams-Perlac, alison.adams-perlac@usu.edu, Old Main Rm. 161, 435-797-1266

Title IX Coordinator Hilary Renshaw, titleix@usu.edu, Old Main Rm. 161, 435-797-1266.

For further information regarding non-discrimination, please visithttps://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov


USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.


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