Utah State University

Systems Analyst (Programmer Analyst I)

City Logan Campus
Posted Date 3 weeks ago(10/1/2020 1:46 PM)
Requisition ID
# of Openings
Job Locations
Category (Portal Searching)
Student Programs & Services
Position Type
Benefited Full-Time
Job Classification
Academic & Instructional Services
Financial Aid Office
Advertised Salary
Minimum $36,000 commensurate with experience, plus excellent benefits


The Systems Analyst serves a critical role, managing computer systems, security, testing, and serving as a strong collaborator with internal and external partners in order to regularly evaluate and improve accuracy, processes, and student success. The successful candidate will have technology and organizational skills, as well as the ability to prioritize competing needs, and effectively manage change and unanticipated challenges.


The Financial Aid Office at Utah State University is committed to removing financial barriers to higher education through exceptional student experience. We empower students to afford college by our student advocacy, outstanding service, and strong engagement in professional and career development. 


  • Assist in maintaining financial aid computer systems, including yearly testing, loading of student ISIRs (FAFSA data), and packaging students.
  • Maintain a detailed understanding of federal, state, and institutional financial aid regulations.
  • Troubleshoot and analyze applications on a daily basis to modify and improve application systems, to ensure stable and consistent processing of federal financial aid.
  • Assist in reviewing and developing reports to process federal aid for students.
  • Closely coordinate with other staff members to identify opportunities to improve technological efficiency, automation, and the student experience, collaborating with colleagues and IT.
  • Serves as a customer support to students, and provide communications to students as needed.
  • Actively contribute to office, staff growth, and development.
  • Perform other job-related duties as assigned.


Minimum Qualifications:

  • Bachelor's degree in an IT-related field or an equivalent combination of education plus experience is required.
  • Expertise with the Microsoft Office suite of applications, specifically Excel.
  • Established experience analyzing and implementing federal regulations and guidance.
  • Strong organizational skills and ability to take initiative, manage multiple competing priorities, and work under pressure in a fast-paced environment.
  • Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources.
  • Demonstrated ability to analyze data, identify issues, and construct system solutions.
  • Proven skill in process creation, implementation, evaluation, and documentation.
  • Detail oriented, proven analytical skills, and commitment to accuracy.
  • Strong initiative and work ethic, demonstrating integrity and reliability in fulfilling responsibilities, as well as resourcefulness in planning work assignments and implementing improvements.
  • Ability to work independently and as a member of a team, along with flexibility and adaptability when faced with changing priorities.
  • Customer service mindset and commitment to student access and success.

Preferred Qualifications:

  • Experience with Ellucian Banner, SQL programming/coding, and Microsoft desktop applications and operating systems.
  • Strong, established experience in federal financial aid.

Required Documents

Along with the online application, please attach:

1.  Resume to be uploaded in the Candidate Profile under “Resume/CV”

2.  Cover letter to be typed/pasted in a text box at the end of your application


**Document size may not exceed 10 MB.**

Advertised Salary

Minimum $36,000 commensurate with experience, plus excellent benefits


Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

University Highlights

Utah State University (USU) was founded in 1888 and is honored to be Utah’s land-grant and space-grant university. USU is a Carnegie RU/H (Research University/High Research Activity) institution with approximately 27,800 students (24,660 undergraduates and 3,140 graduate students) on the Logan main campus. Utah State’s statewide system features eight campuses and 23 education centers and serves all counties in the state with Extension programs. USU offers 165 undergraduate majors, 138 graduate programs, and a variety of innovative stackable associate and certificate credentials. Washington Monthly ranked USU 14th in their national university rankings in 2019 and the 5th best public national university in the nation in 2018. As one of the two premier research institutions in Utah, USU is proud to provide a high-quality education at an affordable price. Additional information about Utah State University can be found here.


A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.


The USU main campus is located in beautiful Logan, Utah; a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.


Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:


Executive Director of the Office of Equity Alison Adams-Perlac, alison.adams-perlac@usu.edu, Old Main Rm. 161, 435-797-1266

Title IX Coordinator Hilary Renshaw, titleix@usu.edu, Old Main Rm. 161, 435-797-1266.

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov


USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.



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