Utah State University

Clinic Reception

City Logan Campus
Posted Date 1 month ago(1/22/2021 1:49 PM)
Requisition ID
# of Openings
Job Locations
Category (Portal Searching)
Customer Service/Support
Position Type
Non-benefited (hourly) Part-Time
Job Classification
E Eccles Jones Coll of Ed & Hum Svs
Sorenson Legacy Foundation Center
Advertised Salary
$9.00 per hour


The Sorenson Center for Clinical Excellence is a interdisciplinary health center located on USU's campus and is currently seeking a part-time clinic receptionist to support several service lines in the Sorenson Center for Clinical Excellence.


In total 19 hours per week. 7 hours must be completed between Tuesdays, from 8am-12pm, and Wednesdays, from 4pm-7pm. Remaining 11 hours can be completed in alternative times throughout the workweek.


  • Schedule and take payments for in person and telehealth appointments using the EMR system, PointNClick and Clover, point of sale (POS) machine
  • Schedule rooms in the scheduling system, EMS
  • Maintain clients’ medical records in the EMR system, PointNClick by scanning files and entering data
  • In a timely manner communicate with the clients via phone and/or email about services, appointments, paperwork and payments needed
  • Reserve and print parking passes for the clients
  • Submit custodial needs and cleanup request
  • Meet with clinicians regularly to assess needs
  • Manage wait-list
  • Manage evaluation forms
  • Report to the clinic’s Customer Care Representative
  • Contributes to team effort by communicating actions, irregularities, and continuing needs
  • Maintain a safe and clean reception area
  • Ability to maintain confidentiality
  • Maintains current HIPAA training and standards
  • Make regular suggestions that improve Sorenson Center process
  • Help with ongoing clinic projects
  • Other related duties as needed.


Minimum Qualifications:

  • One year of professional work experience in a medical setting or reception position
  • Basic understanding of HIPAA standards
  • Reliable, trustworthy, good worker
  • Friendly, outgoing, people-person
  • Independent Worker
  • Excellent spoken and written language skills
  • Able to plan at least two weeks ahead and adjust schedule

Preferred Qualification:

  • Familiar with the PointNClick EMR system
  • Familiar with the EMS system
  • Familiar with Clover POS

Required Documents

Along with the online application, please attach:

1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”

2. Cover Letter to be typed/pasted at the end of your application


**Document size may not exceed 10 MB.**

Advertised Salary

$9.00 per hour


Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions. The employee is frequently required to reach with hands and arms and may lift and/or move up to 10 pounds.

College/Department Highlights

SCCE Highlights 

This center is the first of its kind in the Mountain West, providing comprehensive clinical services across the human lifespan. The integration of academic, research, and clinical service spaces is unmatched, as USU students work with faculty who engage in clinical practice and perform cutting-edge research.


College Highlights

The Emma Eccles Jones College of Education and Human Services is committed to quality teaching, outreach and research. It is home to eight departments. Graduate and undergraduate programs are strengthened by an on-campus elementary school and three stand-alone centers. These offer services to the community and provide students with real-world service and research opportunities. Additional community services are provided by the individual departments. 

University Highlights

Utah State University (USU) was founded in 1888 and is honored to be Utah’s land-grant and space-grant university. USU is a Carnegie RU/H (Research University/High Research Activity) institution with approximately 27,700 students (24,660 undergraduates and 3,040 graduate students) on the Logan main campus. Utah State’s statewide system features eight campuses and 23 education centers and serves all counties in the state with Extension programs. USU offers 114 undergraduate majors, 132 graduate programs, and a variety of innovative stackable associate and certificate credentials. Washington Monthly ranked USU 14th in their national university rankings in 2019 and the 5th best public national university in the nation in 2018. As one of the two premier research institutions in Utah, USU is proud to provide a high-quality education at an affordable price. Additional information about Utah State University can be found here.


A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.


The USU main campus is located in beautiful Logan, Utah; a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.


Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:


Executive Director of the Office of Equity Alison Adams-Perlac, alison.adams-perlac@usu.edu, Old Main Rm. 161, 435-797-1266

Title IX Coordinator Hilary Renshaw, titleix@usu.edu, Old Main Rm. 161, 435-797-1266.

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov


USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.


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