Utah State University

Program Coordinator Senior

City Washington County
Posted Date 1 month ago(3/1/2021 4:12 PM)
Requisition ID
# of Openings
Job Locations
Category (Portal Searching)
Position Type
Benefited Full-Time
Job Classification
Percent of Time or Hours per Week
Extension Home & Community
Advertised Salary
Commensurate with experience and excellent benefits


The purpose of the Rural Online Initiative (ROI) program is to provide Utah's rural workforce and businesses with specialized training for online opportunities in remote employment, freelance work, and online commerce. The primary duty of the Program Coordinator Senior is to oversee the operational planning, establishment, execution, and evaluation of the ROI program statewide. Incumbents oversee fiscal, operational, administrative, and human resources management of the program; serve as principal point of representation for external constituencies on operational matters; and provide day-to-day technical/professional guidance and leadership as appropriate to the area of expertise.

For more information about USU Extension's ROI program, please visit: https://remoteworkcertificate.com


Reporting and Supervisory Responsibilities:

The Senior Program Coordinator (working title: Program Manager) for the ROI program reports to the Program Director. This classification hires, trains, leads, and supervises full-time, part-time, hourly, and/or student employees.


Typical Functions:

  • Manages and oversees the administrative and daily operations of the ROI program, ensuring compliance with University, state, and federal policies and regulations.
  • Oversees the supervision of personnel, which includes work allocation, training, promotion, enforcement of internal procedures and controls, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.
  • Participates in the development of annual operating budgets.
    • Approves and monitors budget expenditures and prepares budget revisions.
  • Provides technical and/or professional coordination and leadership in the execution of day-to-day program activities, as appropriate to program objectives and area of expertise.
  • Develops and implements systems and processes to establish and maintain records for the operating unit.
  • Manages communications of the program's vision and goals via web sites, social media, newsletters, and/or mailing lists.
  • Coordinates conferences and trainings.
  • Coordinates procurement and maintenance of program software and equipment.
  • Assists in producing, developing, advertising, and marketing project(s) and/or product(s) in various media such as print and video.
  • Collaborates with University departments, programs, projects, local and state school systems, and/or community organizations.
  • Develops or assists with the development and implementation of policies and procedures consistent with those of the organization to ensure efficient operation of the program.
  • Develops or assists with the development of course curriculum in Canvas with program staff to ensure training courses are constantly relevant.
  • Synthesize and report data on program with the goal of solving problems and refining procedures and systems for improvement.
  • Collaborate with staff to compile data and write analysis for the development of the program's annual report.
  • Plan, prepare, and oversee special events as required.
  • Manage out-of-state partners and oversee program expansion
  • Performs miscellaneous job-related duties as assigned.



Minimum Qualifications:

  • Bachelor's degree in a related field plus four years of related work experience; or a master's degree in a related field plus two years of experience; or an equivalent combination of education plus experience is required.
  • Strong written, oral, organizational and interpersonal skills and the ability to work effectively with a wide range of constituencies in a diverse community.
  • Ability to work well under pressure and coordinate multiple tasks efficiently.
  • Excellent computer skills, including experience with Microsoft Office applications, Zoho (e.g, database), and Canvas (e.g., learning management system).
  • Ability to work in a team setting.
  • Ability to maintain a high degree of confidentiality and discretion.
  • Candidate must be extremely reliable due to the job requirements which occur outside of the regular work week.
  • Demonstrate excellent customer relations skills.
  • Ability to take initiative, prioritize, and work without close supervision.
  • Knowledge of USU policies and procedures a plus.

Preferred Qualifications:

  • Knowledge of principles and practices related to the freelance economy, online marketing, and e-commerce.
  • Knowledge of research and information gathering methods and procedures.
  • Knowledge of grant development, implementation, budgeting, fiscal control, and reporting.
  • Ability to make administrative/procedural decisions and judgments.
  • Ability to coordinate and organize meetings and/or special events.
  • Clerical, word processing, and/or office skills.
  • Skilled in the use of personal computers and related software applications.
  • Skilled in organizing resources and establishing priorities.
  • Skilled at records maintenance.
  • Proven ability to lead and train staff and/or students.
  • Ability to interact with students, faculty and/or staff in a team environment.
  • Knowledge of communication principles, media, and marketing techniques.
  • Ability to gather and analyze statistical data and generate reports.
  • Ability to exercise a high level of creativity, decision making, problem solving, and discretion as work is varied and may be undefined.

Knowledge, Skills, and Abilities:

  • Ability to develop and maintain recordkeeping systems and procedures.
  • Skilled in the use of computers and software, including the Microsoft Office Suite, Canvas, and Zoho.
  • Ability to gather data, compile information, and prepare reports.
  • Ability to supervise and train employees, including organizing, prioritizing, and scheduling work assignments.
  • Ability to foster a cooperative work environment.
  • Employee development and performance management skills.
  • Knowledge of budget preparation, cost estimating, monitoring, and fiscal management principles and procedures.
  • Skilled in grant writing.
  • Program specific knowledge, skills, and abilities as described in recruitment notices.
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
  • Ability to exercise a high level of creativity, decision making, problem solving, and discretion as work is varied and may be undefined.
  • Knowledge of communication principles, media, and marketing techniques.
  • Knowledge of principles and practices related to specific program.

Required Documents

Along with the online application, please attach:

1. Resume to be uploaded in the Candidate Profile

2. Contact information for 3 Professional References

3. Cover Letter to be typed/pasted into a text box at the end of application


**Document size may not exceed 10 MB.**

Advertised Salary

Commensurate with experience and excellent benefits


Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

University Highlights

Utah State University (USU) was founded in 1888 and is honored to be Utah’s land-grant and space-grant university. USU is a Carnegie RU/H (Research University/High Research Activity) institution with approximately 27,700 students (24,660 undergraduates and 3,040 graduate students) on the Logan main campus. Utah State’s statewide system features eight campuses and 23 education centers and serves all counties in the state with Extension programs. USU offers 114 undergraduate majors, 132 graduate programs, and a variety of innovative stackable associate and certificate credentials. Washington Monthly ranked USU 14th in their national university rankings in 2019 and the 5th best public national university in the nation in 2018. As one of the two premier research institutions in Utah, USU is proud to provide a high-quality education at an affordable price. Additional information about Utah State University can be found here.


A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.


The USU main campus is located in beautiful Logan, Utah; a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.


Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:


Executive Director of the Office of Equity Alison Adams-Perlac, alison.adams-perlac@usu.edu, Old Main Rm. 161, 435-797-1266

Title IX Coordinator Hilary Renshaw, titleix@usu.edu, Old Main Rm. 161, 435-797-1266.

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of EducationOffice of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov


USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.


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