Utah State University

Library Professional III - Patron Services Unit Head/Building Manager

City Logan Campus
Posted Date 1 month ago(3/5/2021 12:54 PM)
Requisition ID
# of Openings
Job Locations
Category (Portal Searching)
Position Type
Benefited Full-Time
Job Classification
Percent of Time or Hours per Week
University Libraries
Instruction Collections &Patron Svs
Advertised Salary
Salary is a minimum of $55,000 plus excellent benefits


The Merrill-Cazier Library at Utah State University seeks a faculty- and student-oriented leader for the position of Patron Services Unit Head & Building Manager. As Unit Head, the position is responsible for the leadership and management of the primary services in the unit including circulation, course reserves, stacks maintenance and access to materials in the library's onsite automated storage and retrieval system (the BARN). The position also manages the Merrill-Cazier library facility; develops and maintains relationships with Facilities and other university offices; and communicates facility information to all library stakeholders. The Unit Head/Building Manager contributes to long and short-term division and library-wide strategic planning along with other library unit heads and the library Executive Council as well as oversees the development and implementation of unit goals and unit-wide assessment planning. The position is responsible for managing projects, coordinating work distribution, annual report writing, as well as mentorship and supervision of the staff in the unit. The successful candidate is expected to share with external partners and campus stakeholders the impact and role of the unit in supporting the University's mission.


Reporting to the Associate Dean, Instruction, Collections & Patron Services, the position is a 12-month professional appointment. The estimated start date for the position is May 17, 2021.


The Library is dedicated to promoting an environment of diversity and excellence throughout the institution and welcomes candidates committed to fostering diverse and inclusive environments.


Minimum qualifications listed have been updated as of 3/29.


  • Supervise unit staff, provide performance management, mentoring and professional development opportunities and annual reviews for staff.
  • Manage day-to-day unit activities, including leave & purchasing approvals.
  • Manage the unit budget in collaboration with the Library Financial Officer.
  • Review/implement policies and procedures related to the work of the unit.
  • Facilitate unit-wide vision, goal setting and assessment of services and spaces.
  • Work with Associate Deans and Unit Heads from across the library to forward library strategic initiatives.
  • Build community; foster unit-wide collaboration and communication; and facilitate clear communication with the Executive/Unit Head team and broader library.
  • Advocate for resources and initiatives that enable the unit to better support the Library and University missions.
  • Maintain close contact with Facilities, UPD and other campus entities as necessary to ensure optimal functioning and safety of the Merrill-Cazier Library.
  • Oversee University requirements for physical facilities, e.g., annual inventory of physical properties, safety guidelines, disposal and surplus physical items no longer used, etc.
  • Monitor security for the building, including door security, lighting system and all security systems (cameras, panic buttons, etc.).
  • Coordinate shipping and receiving to the library including mail delivery and distribution.
  • Oversee scheduling and reservations for library facilities used by others, e.g., meeting rooms, foyer table, etc.
  • Serve on library and University committees appropriate to the role.
  • Provide oversight for the Automated Storage and Retrieval System (BARN).


Minimum Qualifications (re-advertised):

  • Master’s degree in Library Information Science (MLIS), Library Science (MLS), or an ALA-accredited equivalent degree, or other related Master’s degree.
  • Five years of experience in managing facilities and/or patron-facing services.
  • Demonstrated leadership and management experience.
  • Demonstrated collaboration and teamwork skills.
  • Excellent communication skills, including listening, writing, and speaking.
  • Demonstrated customer service experience and orientation.
  • Ability to be flexible and adapt to changing assignments and needs.
  • Commitment to diversity, equity, and inclusion issues especially as applied to physical access to materials and use of the library facility.

Preferred Qualifications

  • Experience in an academic or research library.
  • Demonstrated project management experience.
  • Ability to gather, analyze, and report data.
  • Strong analytical and problem-solving skills and meticulous attention to detail.

Required Documents

Along with the online application, please attach:

  1. Resume to be uploaded in the Candidate Profile
  2. Cover Letter to be typed/pasted into a text box at the end of the application 

**Document size may not exceed 10 MB.**

Advertised Salary

Salary is a minimum of $55,000 plus excellent benefits


Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

College/Department Highlights

Salary is a minimum of $55,000 plus excellent benefits. Utah State University offers a competitive benefits package, to include medical and dental with a 14.2% retirement contribution by the University, and 22 days/year vacation. The Library provides generous support for professional development and travel.


Review of applications will begin on April 8, 2021 and the position will remain open until filled.


Utah State University is a multi-campus, land-grant institution. Utah State University's campus in Logan is located 80 miles north of Salt Lake City, within easy driving distance of many national parks. The surrounding Wasatch Mountains place USU in one of the finest outdoor recreational environments in the nation, along with cultural opportunities in nearby cities such as Ogden and Salt Lake, including the Sundance Film Festival.

University Highlights

Utah State University (USU) was founded in 1888 and is honored to be Utah’s land-grant and space-grant university. USU is a Carnegie RU/H (Research University/High Research Activity) institution with approximately 27,700 students (24,660 undergraduates and 3,040 graduate students) on the Logan main campus. Utah State’s statewide system features eight campuses and 23 education centers and serves all counties in the state with Extension programs. USU offers 114 undergraduate majors, 132 graduate programs, and a variety of innovative stackable associate and certificate credentials. Washington Monthly ranked USU 14th in their national university rankings in 2019 and the 5th best public national university in the nation in 2018. As one of the two premier research institutions in Utah, USU is proud to provide a high-quality education at an affordable price. Additional information about Utah State University can be found here.


A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.


The USU main campus is located in beautiful Logan, Utah; a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.


Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:


Executive Director of the Office of Equity Alison Adams-Perlac, alison.adams-perlac@usu.edu, Old Main Rm. 161, 435-797-1266

Title IX Coordinator Hilary Renshaw, titleix@usu.edu, Old Main Rm. 161, 435-797-1266.

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of EducationOffice of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov


USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.


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