Utah State University

Assistant Director - Diversity Outreach

City Logan Campus
Posted Date 11 months ago(8/5/2021 5:31 PM)
Requisition ID
# of Openings
Job Locations
Category (Portal Searching)
Position Type
Benefited Full-Time
Job Classification
Percent of Time or Hours per Week
Academic & Instructional Services
Advertised Salary
Minimum of $43,000 commensurate with experience plus excellent benefits


Utah State University is committed to nurturing and empowering all of our students. To assist with the challenges facing some students, the Assistant Director - Diversity Outreach (Program Coordinator II) will assist students in navigating the higher education system by providing support, resources, and direction in understanding Utah State. The successful candidate will work closely with students and their families to navigate the admissions process, review financial assistance offered and assist students through their first-year of enrollment at Utah State University.


As a member of the recruitment team, the successful applicant will coordinate recruitment activities to identify and contact prospective diverse and first-generation students across the USU System, provide them with information about the University, and facilitate their enrollment. The successful candidate must possess excellent communication skills in order to provide outstanding customer service over the telephone, in email correspondence, and in person to students and their parents.


The successful candidate will be responsible for efforts including, but not limited to: contact with potential students and parent/guardian, facilitating concurrent enrollment admission and registration processes, presenting and coordinating open houses, college fairs, high school visits, and diversity events, scholarship awarding and other activities associated with successful recruiting practices. This position will guide through potential obstacles and barriers of access students face, guide families through the enrollment process, and connect students to mentors and resources (e.g., faculty, the LatinX Center, Aggie First Scholars, the Inclusion Center, etc.).


Because recruitment at Utah State is a team effort, the candidate will be instrumental in providing team leadership in the recruitment of targeted student populations, exploring/identifying potential growth markets, and building relationships among all USU campuses and sites. This role will initiate, manage and oversee projects that align with the university’s mission for access and vision for inclusion. They will lead these campaigns and initiatives with the help from staff inside and outside of the Admissions Office. This position will drive diversity recruitment by training, managing and coordinating with Admissions Specialists across the USU System.


Minimum Qualifications

  • Bachelor's degree in a related field plus two years of relevant work experience in recruiting, admissions, registration, student services related area or an equivalent; or a master’s degree in a related field; or an equivalent combination of education plus experience is required.
  • Understanding of diverse cultures
  • Experience with multicultural populations
  • Understanding of admission and scholarship requirements and procedures
  • Excellent oral and written communication skills
  • Extensive public speaking experience
  • Event development and coordination experience
  • Willingness to travel and evening and weekend work
  • Experience in designing, coordinating, and implementing new programs
  • Experience with program evaluation (collecting and analyzing data)

Preferred Qualifications

  • 3+ years of work experience in recruiting, admissions, registration, student services related area or an equivalent
  • Fluent in Spanish (verbal, written and cultural)
  • Supervision of students and/or student groups
  • Cultural competency training
  • Understanding of educational barriers for specific demographics (ex. Latinx, first generation)
  • Willingness for continual education in relevant topics
  • Familiarity with Banner and Recruiter Customer Relations Management (CRM) Software
  • Education or experience in public relations/marketing
  • Tele-counseling/ virtual communication experience

Knowledge, Skills, and Abilities

  • Ability to work collaboratively with key stakeholders at USU and the community
  • Ability to work with a variety of audiences including prospective students (traditional & post-traditional), parents, advisors and alumni and tailor messages to specific populations
  • Ability to multitask and initiate new projects
  • Ability to make administrative/procedural decisions and judgments
  • Knowledge of/and appreciation for higher education
  • Familiarity with Microsoft Office and willingness to learn new computer programs
  • Familiarity with various social media networks
  • Skilled in organizing resources and establishing priorities

Required Documents

Along with the online application, please attach:

1) Resume to be uploaded in the Candidate Profile
2) Cover Letter that describes your qualifications related to the position to be typed/pasted into a text box at the end of the application

**Document size may not exceed 10 MB.**

Advertised Salary

Minimum of $43,000 commensurate with experience plus excellent benefits


Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

University Highlights

Utah State University (USU) was founded in 1888 and is Utah’s land-grant and space-grant university. USU is one of only 146 research institutions in the U.S. classified as R1 “very high research activity” by the Carnegie Classification of Institutions of Higher Education. As one of the two premier research institutions in Utah, USU provides a high-quality education at an affordable price. With its main campus in Logan, the university serves approximately 27,500 students, including 24,255 undergraduates and 3,171 graduate students. USU Online has served students from all 50 states and 55 countries for 25 years.


USU’s statewide system features three residential campuses, 30 total campus locations, and 23 Extension education centers. The university employees 903 full-time faculty members, 124 executive administrators, and 1,649 full-time support staff. USU offers 115 undergraduate majors, as well as 91 master’s and 42 doctoral degrees. Learn more about USU.


A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.


The USU main campus is located in beautiful Logan, Utah, a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.


USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.


USU endeavors to provide reasonable accommodations to ensure equal access in all aspects of employment to qualified persons with disabilities. To request a reasonable accommodation for a disability, please contact the university’s ADA Coordinator in the Human Resource office at 435-797-0122 or submit a request at hr@usu.edu.


USU Land Acknowledgment

Please visit our website to learn about Utah State’s land acknowledgment of the eight tribes of Utah.


Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:


Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Old Main Rm. 161, 435-797-1266

Title IX Coordinator Hilary Renshaw, titleix@usu.edu, Old Main Rm. 161, 435-797-1266

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov


*updated 04/18/2022


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