Utah State University

Program Support Position

City Logan Campus
Posted Date 2 months ago(8/12/2021 5:29 PM)
Requisition ID
2021-4030
# of Openings
4
Job Locations
US-UT-Logan
Category (Portal Searching)
Customer Service/Support
Position Type
Non-benefited (hourly) Part-Time
Job Classification
Non-Benefited
Percent of Time or Hours per Week
10-15 Hours per Week
College
E Eccles Jones Coll of Ed & Hum Svs
Department
Inst for Disabil Res Policy & Pract
Advertised Salary
$10-$15 per hour, dependent on knowledge and expertise

Overview

The Program Support Position is with the Division of Services at the Institute for Disabilities Research, Policy and Practice. The position will support the Up to 3 early Intervention program and provide social media and webpage maintenance for multiple projects in the Division.

Responsibilities

Incumbents in the program support position will have a variety of support duties for the program including:

  • Providing classroom assistance and supporting children in the Up to 3 Lil’ Aggie transition classroom.
  • Maintain and advance the social media (Facebook, Instagram & Twitter) of projects & programs of the Division of Services.
  • Maintain and advance the webpages of the Division of Services project & programs.
  • Provides support to the Division of Services project & programs coordinators and staff.

Qualifications

Minimum Qualifications

 

High school diploma/GED or aptitude is required.

 

Preference will be given to applicant with fluent Spanish or other language.

 

Knowledge, Skills, and Abilities

  • Skilled with computers, social media platforms and related software.
  • Skilled with basic office equipment.
  • Good organizational skills.
  • Strong verbal and written communication skills.
  • Ability to handle sensitive and confidential business data and personal information.
  • Excellent customer service skills.

Fundamental Abilities

Within the scope and complexity of each position’s responsibilities, each incumbent is expected to possess and demonstrate the following abilities:

  • Communicating: Communicates effectively both verbally and in writing.
  • Problem solving: Analyzes information and evaluates results to select the best solution and solve problems.
  • Monitoring: Measures performance of self; makes improvements and takes appropriate corrective action.
  • Critical Thinking: Comes to well-reasoned conclusions, solutions, and approaches to problems.
  • Team Building: Works to create a team-based environment. Consistently demonstrates cooperative behavior with colleagues, supervisors, and customers.
  • Active Listening: Gives full attention when others are speaking; listens to understand, asks questions as appropriate, and does not interrupt.
  • Service Orientation: Actively seeks opportunities to help others.
  • Conflict Resolution: Acts professionally when encountering customers who, at times, may be frustrated or threatening.

Core Characteristics

As representatives of Utah State University and primary contributors to its mission, all employees are expected to demonstrate the following characteristics:

  • Take initiative
  • Maintain confidentiality.
  • Be accountable.
  • Behave ethically.
  • Be honest and trustworthy.
  • Demonstrate a strong work ethic.
  • Be inquisitive.
  • Be detail oriented.
  • Be self-motivated.
  • Efficiently manage multiple tasks.
  • Be a team player.
  • Be committed to improving USU.

Required Documents

Along with the online application, please attach:

1.  Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”

 

**Document size may not exceed 10 MB.**

Advertised Salary

$10-$15 per hour, dependent on knowledge and expertise

ADA

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions. The employee is frequently required to reach with hands and arms and may lift and/or move up to 10 pounds.

College/Department Highlights

The Institute for Disability Research, Policy, & Practice is Utah’s federally designated University Center for Excellence in Developmental Disabilities (UCEDD). The CPD was established in 1972, and was the first UCEDD program in the U.S. to focus on the educational and social needs of children and adults with disabilities. The IDRPP has since grown into one of the largest UCEDD programs in the nation and is recognized as a pioneer in research, training, technical assistance, and services for children and adults with disabilities, families, and the professionals who serve them.

 

The IDRPP is committed to hiring qualified people with disabilities, veterans, and individuals from diverse communities and backgrounds.  We recognize that diversity makes us stronger, and we welcome applicants who bring something different and unique to our organization.  We value creativity, loyalty, and hard work.  We believe that we can change the world and make it a better, more inclusive place for everyone and we want to hire people who also believe that they can make a difference. We have high standards and we hire exceptional people.

 

Mission:
We are working together to create inclusive communities and improve the lives of children and adults with disabilities and their families through sustainable innovation, collaborative research, responsive service, and interdisciplinary training and education.

 

Values:
We Innovate: We lead by developing dynamic, sustainable, forward-thinking programs and services.

 

We Include: We demonstrate how to effectively work toward inclusive communities in our planning, programs, and services. We celebrate diversity in ability, race, ethnicity, culture, language, gender, sexual orientation, politics, and religion. 

 

We Collaborate: We forge partnerships. Working together makes us more effective and responsive to the current needs of our clients and communities.

 

We Care: We do what we do because we care. We are making the world a better place for people with disabilities and their families.

 

Funding Statement
The Institute for Disability Research, Policy, & Practice is one of the largest research and outreach centers at USU, and we are largely funded through grants, contracts, and fee for service programs. All staff positions at the IDRPP are contingent upon funding, and all senior staff at the IDRPP with graduate degrees are responsible for helping to generate funding to support our operations and growth.

 

The Emma Eccles Jones College of Education and Human Services graduate programs are ranked #1 in all of Utah and #29 in the nation according to the U.S. News and World Report. We are ranked #12 nationally in funded research. Our college has placement rates at or above 94% for certified graduates seeking employment in special education, elementary education, speech-language pathology, audiology, and 18 secondary education fields.

University Highlights

Utah State University (USU) was founded in 1888 and is honored to be Utah’s land-grant and space-grant university. USU is a Carnegie RU/H (Research University/High Research Activity) institution with approximately 27,700 students (24,660 undergraduates and 3,040 graduate students) on the Logan main campus. Utah State’s statewide system features eight campuses and 23 education centers and serves all counties in the state with Extension programs. USU offers 114 undergraduate majors, 132 graduate programs, and a variety of innovative stackable associate and certificate credentials. Washington Monthly ranked USU 14th in their national university rankings in 2019 and the 5th best public national university in the nation in 2018. As one of the two premier research institutions in Utah, USU is proud to provide a high-quality education at an affordable price. Additional information about Utah State University can be found here.

 

A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.

 

The USU main campus is located in beautiful Logan, Utah; a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.

 

Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

 

Executive Director of the Office of Equity Alison Adams-Perlac, alison.adams-perlac@usu.edu, Old Main Rm. 161, 435-797-1266

Title IX Coordinator Hilary Renshaw, titleix@usu.edu, Old Main Rm. 161, 435-797-1266.

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov

 

USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.

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