Utah State University

Clinic Office Support

City Logan Campus
Posted Date 2 months ago(9/8/2021 11:10 AM)
Requisition ID
# of Openings
Job Locations
Category (Portal Searching)
Position Type
Non-benefited (hourly) Part-Time
Job Classification
Percent of Time or Hours per Week
20 hours per week
E Eccles Jones Coll of Ed & Hum Svs
Sorenson Legacy Foundation Center
Advertised Salary
$10.00 per hour


The Sorenson Center for Clinical Excellence is seeking a part-time center receptionist. The position will welcome and assist Sorenson Center clients either at the general information desk or in one of the four specific clinics within the Sorenson Center. Receptionists are expected to give directions, answer service or building related questions, provide proper paperwork to clients, take payments from clients, and maintain medical records. Positions start as soon as possible.

Hours: We are hiring for an 12:00 p.m. to 5:00 p.m. shift for Monday through Friday. Schedule may be subject to change, including evening hours (5-8:30pm) on occasion.


  • Communicate with a diverse client population about healthcare services, appointments, paperwork, and payments needed.
  • Check-in clients, take payments, and maintain electronic medical records.
  • Schedule appointments for clients and meetings for administrative team.
  • Maintain HIPAA training and standards, including maintaining confidentiality of client information.  
  • Reserve and print parking passes.
  • Answer incoming calls in a courteous and professional manner.
  • Maintain safe and clean reception areas.
  • Distribute Center mail and office supplies; maintain and organize supplies as needed.
  • Contribute to a team effort by communicating actions, irregularities, and needs to the supervisor, including making suggestions that improve the Sorenson Center process.
  • Open, close, and maintain the Sorenson Center art gallery.
  • Assist and or lead trainings regarding operational process implementation in the Sorenson Center.
  • Help with ongoing Sorenson Center projects.
  • Track and submit maintenance requests.
  • Other duties as assigned.


Minimum Qualifications:

  • One year of professional experience in a reception or customer service position
  • Basic understanding of HIPAA
  • Reliable, trustworthy, good worker
  • Friendly, outgoing, people-person
  • Independent Worker
  • Excellent spoken and written language skills

Preferred Qualifications:

  • Customer service experience in a healthcare setting
  • Prior use of an electronic medical record system

Required Documents

Along with the online application, please attach:

1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”

2. Cover Letter to be typed/pasted at the end of your application


**Document size may not exceed 10 MB.**

Advertised Salary

$10.00 per hour


The environment and physical requirements may change depending on the specific function of the work each department performs. Incumbents may be in both indoor and outdoor environments. Indoors, in an office space, event space, or public space are protected from weather conditions, but not necessarily from temperature changes. Incumbents may nearly continuously sit and often use repetitive hand motion (such as typing).

College/Department Highlights

SCCE Highlights

This center is the first of its kind in the Mountain West, providing comprehensive clinical services across the human lifespan. The integration of academic, research, and clinical service spaces is unmatched, as USU students work with faculty who engage in clinical practice and perform cutting-edge research.


College Highlights

The Emma Eccles Jones College of Education and Human Services is committed to quality teaching, outreach and research. It is home to eight departments. Graduate and undergraduate programs are strengthened by an on-campus elementary school and three stand-alone centers. These offer services to the community and provide students with real-world service and research opportunities. Additional community services are provided by the individual departments. 

University Highlights

Utah State University (USU) was founded in 1888 and is honored to be Utah’s land-grant and space-grant university. USU is a Carnegie RU/H (Research University/High Research Activity) institution with approximately 27,700 students (24,660 undergraduates and 3,040 graduate students) on the Logan main campus. Utah State’s statewide system features eight campuses and 23 education centers and serves all counties in the state with Extension programs. USU offers 114 undergraduate majors, 132 graduate programs, and a variety of innovative stackable associate and certificate credentials. Washington Monthly ranked USU 14th in their national university rankings in 2019 and the 5th best public national university in the nation in 2018. As one of the two premier research institutions in Utah, USU is proud to provide a high-quality education at an affordable price. Additional information about Utah State University can be found here.


A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.


The USU main campus is located in beautiful Logan, Utah; a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.


Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:


Executive Director of the Office of Equity Alison Adams-Perlac, alison.adams-perlac@usu.edu, Old Main Rm. 161, 435-797-1266

Title IX Coordinator Hilary Renshaw, titleix@usu.edu, Old Main Rm. 161, 435-797-1266.

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov


USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.


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