Utah State University

Program Coordinator II

City Washington County
Posted Date 1 month ago(10/26/2021 4:12 PM)
Requisition ID
# of Openings
Job Locations
Category (Portal Searching)
Position Type
Benefited Full-Time
Job Classification
Percent of Time or Hours per Week
Extension Home & Community
Advertised Salary
Commensurate with experience, plus excellent benefits.


The purpose of the Rural Online Initiative (ROI) program is to provide Utah's rural workforce and businesses with specialized training for online opportunities in remote employment, freelance work, and online commerce. The primary duty of the Program Coordinator II position is to deliver day-to-day program delivery related to outreach and education for the ROI program (e.g., online training sessions, and town halls, etc.) across rural communities in Washington County. This position(s) will also provide 1-on-1 coaching and mentorship to program participants via face-to-face, webinars, email, and Slack channels. Position location will be Washington county.


This position reports to the Program Manager of the ROI program. For more information about the Rural Online Initiative, please visit http://remoteworkcertificate.com


The purpose of the ROI program is to become the means by which members of the rural workforce and businesses are educated and trained about online opportunities in remote employment, freelance work, and e-commerce. It is expected that this program will have an effect on:

  • Reducing unemployment in rural counties.
  • Reemployment of citizens who have dropped out of the workforce.
  • Reducing post high school graduation relocation numbers (rural-urban migration).
  • Improving the viability of rural businesses through online expansion.
  • Improving median household income in rural counties.


  • Deliver the ROI program with total ownership.
  • Serve as first-line representative for the program in providing exceptional service to existing and prospective program participants, faculty, stakeholders, and partners.
  • Provide leadership, direction, and support to ROI program employees.
  • Plan and promote community outreach and education events (e.g., workshops, training sessions, and information sessions, etc.).
  • Manage general operations of the ROI program's virtual office, ordering supplies and promotional materials.
  • Maintain accurate and up-to-date program participant records in Zoho (CRM) while regularly developing process/system improvements.
  • Coordinate and participate in events (e.g., recruiting, town halls, workshops, etc.).
  • Arrange meetings and appointments as needed.
  • Perform miscellaneous job-related duties as assigned and/or needed.

Typical Functions:

  • Designs, coordinates, and implements all aspects of the ROI program.
  • Serves as a liaison between faculty, staff, other departments, and/or external constituencies.
  • Facilitates seminars, meetings, and special projects, both online and face-to-face.
  • Coordinates activities of support staff, consultants, faculty, and/or volunteers engaged in implementation and administration of program objectives.
  • Writes, edits, and coordinates development of promotional materials, educational materials, training manuals, newsletters, and/or brochures, as appropriate to the program.
  • Collects and analyzes data; prepares scheduled and special reports; maintains program records and statistical information.
  • Ensures completion of clerical and administrative support tasks, including creation, typing, and editing of program correspondence, purchasing documents, reports, program handbooks, and other publications.
  • Create content for ROI program website, podcast, newsletter, and social media channels.
  • Performs specialized activities of a programmatic nature in direct support of the accomplishment of program objectives and protocol.
  • Contributes to business and operational decisions that affect the department.
  • Teaches, facilitates, and leads seminars, classes, and/or workshops.
  • Performs miscellaneous job-related duties as assigned.


Minimum Qualifications:

  • Bachelor's degree in a related field plus two years of relevant work experience; or a master’s degree in a related field; or an equivalent combination of education plus experience is required.
  • Strong written, oral, organizational, and interpersonal skills and the ability to work effectively with a wide range of constituencies in a diverse community;
  • Ability to work well under pressure and coordinate multiple tasks efficiently;
  • Excellent computer skills, including experience with Microsoft Office applications, Zoho (database), and Canvas (learning management system);
  • Ability to work in a team setting;
  • Ability to maintain a high degree of confidentiality and discretion;
  • Candidate must be extremely reliable due to the job requirements which occur outside of the regular work week;
  • Demonstrate excellent customer relations skills;
  • Ability to take initiative, prioritize, and work without close supervision;
  • Knowledge of USU policies and procedures a plus.

Required Documents

Along with the online application, please attach:

1. Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”

2. Three professional referrences with contact information

3. Cover letter to be typed/pasted at the end of your application


**Document size may not exceed 10 MB.**

Advertised Salary

Commensurate with experience, plus excellent benefits.


Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

University Highlights

Utah State University (USU) was founded in 1888 and is honored to be Utah’s land-grant and space-grant university. USU is a Carnegie RU/H (Research University/High Research Activity) institution with approximately 27,700 students (24,660 undergraduates and 3,040 graduate students) on the Logan main campus. Utah State’s statewide system features eight campuses and 23 education centers and serves all counties in the state with Extension programs. USU offers 114 undergraduate majors, 132 graduate programs, and a variety of innovative stackable associate and certificate credentials. Washington Monthly ranked USU 14th in their national university rankings in 2019 and the 5th best public national university in the nation in 2018. As one of the two premier research institutions in Utah, USU is proud to provide a high-quality education at an affordable price. Additional information about Utah State University can be found here.


A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.


The USU main campus is located in beautiful Logan, Utah; a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.


Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:


Executive Director of the Office of Equity Alison Adams-Perlac, alison.adams-perlac@usu.edu, Old Main Rm. 161, 435-797-1266

Title IX Coordinator Hilary Renshaw, titleix@usu.edu, Old Main Rm. 161, 435-797-1266.

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov


USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.


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