Utah State University

Assistant Director for the Center for Student Analytics (Data Scientist)

City Logan Campus
Posted Date 2 weeks ago(11/19/2021 10:23 AM)
Requisition ID
# of Openings
Job Locations
Category (Portal Searching)
Position Type
Benefited Full-Time
Job Classification
Percent of Time or Hours per Week
Academic & Instructional Services
Vice President-Academic & Instr Svs
Advertised Salary
Commensurate with experience, plus excellent benefits.


The Assistant Director will serve as a primary coordinator for academic-related analytics initiatives within the Center for Student Analytics (CSA) and the Office of Analysis, Assessment & Accreditation (AAA). The Assistant Director will report directly to the Director of the CSA, who also serves as the Associate Vice President for Student and Systems Operations within the Division of Academic and Instructional Services.  Under the supervision of the CSA director and in partnership with AAA, the position will create strong partnerships with various stakeholders across the university system to support use of analytics used by academic advisors, faculty, and administrators.

The position will train on and facilitate advisor and faculty use of the following analytics tools: Inspire for Advisors, the Advisor Administration Dashboard (linked to DegreeWorks and Appointment Manager), the student academic early-alert system, major-declaration analytics in Illume Courses and Argos, and college completion analytics in Illume Students. The position will provide training and facilitate administrator and staff use of analytics provided by CSA and AAA. The position will also collaborate with stakeholders to sustain a culture of intentionality in the work of optimizing the university.


Facilitate Advisor use of Intervention Analytics - 25% 

  • In coordination with University Advising and the Vice-Provost, ensure that the software Inspire for Advisors is functional and properly socialized amongst end users. Oversee the existing team of Advisor Innovation Fellows.
  • Serve as the primary point of contact for the tool Inspire for Advisors.
  • Build strong partnerships with advising administrators across campus to ensure equitable service to students.
  • Identify and track measures of success within the academic advising community.
  • Be a champion and liaison for effective advisor use of analytics.
  • Manage a small team of advising Innovation Fellows each summer.
  • Collaborate with University Advising and the Provost's office to create and deliver high quality training on effective advising protocols.
  • Work diligently to ensure proper dissemination of best-practice in advisor analytics amongst the Statewide Campuses.
  • Coordinate with IT, the Registrar's office, and other data administrators to ensure proper coding and expansion of the analytics systems.

Empower Administrator and staff use of Analytics - 25%

  • Develop expertise surrounding best-practices in use of, and socialization of, analytics.
  • Build and maintain relationships with administrators including the department heads and associate deans.
  • Identify nascent analytics capacity in academic units among administrators and/or key staff, and provide introduction and training on key analytics tools to better socialize data-informed decision making at the departmental and college levels – leading to a measurable increase in units using available analytics tools.
  • Provide ad hoc support to administrators on questions of student success that can be addressed with analytics.
  • In coordination with Leadership, and with support from AIS and AAA, ensure that the Advisor Admin Dashboard and other analytics tools for administrators are functional and properly socialized amongst end users.

Provide leadership as the Assistant Director within the Center for Student Analytics - 15%

  • Provide direct supervision to the Data Scientist and Programmer/Analyst positions.
  • Conduct performance appraisals, approve leave requests, and perform other responsibilities associated with leading a team.
  • Assist the director in managing delegated responsibilities and fill in for the director as necessary.
  • Provide training and serve as a mentor to CSA employees and student workers.
  • Manage all travel and expenditures and budget for CSA employees and student workers.
  • Lead staff in providing friendly, efficient service to faculty, advisors, and others in the University community.

 Assess the impact of the following Student Success Initiatives:  10%

  • Student Success Coaching
  • Student Academic Achievement Alert (Early Alert) Process and Case Management
  • Retention Scholarships
  • Retention Programs, including Supplemental Instruction (SI), Aggie First Scholars (AFS), and Student Support Services (SSS)
  • Connections Faculty Mentoring

Champion sustainable use of existing analytics systems for Major Declaration and Graduation Application - 10%

  • Collaborate with Exploratory Advising and the Colleges to train on the existing analytics tools that facilitate the Major Declaration and Graduation Application process.
  • Serve on committees and collaborate with stakeholders to design and implement effective use of analytics towards the end of a more streamlined major declaration opportunities & graduation application process.
  • Exercise creativity, ingenuity, and diplomacy to provide a higher quality experience to advising staff and students.

Professional Development - 5%

  • Stay informed about the state of the field in data science, predictive analytics, and program evaluation in higher education.

Other Duties as Assigned - 10%


The successful candidate for this position should have:

  • A strong interest and aptitude in student success and related data
  • Effective communication skills (verbal and written)
  • Ability to oversee large training initiatives
  • Strong institutional knowledge and relationships
  • Project management skills, including oversight of timelines and goals
  • A technical aptitude and understanding of predictive models and ethics of care
  • An ability to collaborate and follow guidance regarding stakeholder engagement and public communication

Minimum Qualifications:

  • Master's degree in applicable discipline such as Higher Education Administration, Education, MIS, Statistics, or Psychology
  • Three+ years of experience working in higher education
  • Experience using analytics software, especially intervention-related software
  • Demonstrated track record to work independently and function as a team member
  • Exposure to and experience using analytics dashboards, databases, reporting tools, and visualization tools
  • Experience training professionals to innovate their day-to-day practice
  • Understanding of the work of academic advising and a responsiveness to faculty-related issues
  • Experience using analytics in educational settings

Preferred Qualifications:

  • Three+ years of experience as a professional trainer
  • Professional experience in a supervisory role
  • Experience sitting on cross-collaborative committees and working diplomatically towards group wins
  • Experience using Civitas Learning's Inspire for Advisors software
  • Experience using Tableau
  • Two+ years of experience working in a position closely related to academic advising
  • Experience working closely with faculty towards optimized academic environments
  • Experience with design software, such as Adobe InDesign or similar
  • Experience with web-based publication (HTML/JavaScript)
  • Success in serving as a consultant empowering others' leadership

Required Documents

Along with the online application, please attach:

  1. Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
  2. Contact information for three references to be uploaded in the candidate profile
  3. Cover Letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.**

Advertised Salary

Commensurate with experience, plus excellent benefits.


Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

College/Department Highlights

The Center for Student Analytics is a service entity at Utah State University providing professional empowerment and opportunities for enhanced data literacy to other administrative units on campus.

The core tenets of our mission focus three premises about why analytics are essential in higher education:

  1. Analytics enhance professional capacities and highlight professional competency by making an institution's data more accessible and actionable through robust modeling and dynamic visualizations.
  2. When used appropriately and with proper training, analytics are an invaluable resource for informed, professional decision making and enhanced deployment of curriculum and student services.
  3. Analytics are most effective when used to increase human collaboration and a greater sense of efficacy as professionals empower student thriving through increased learning, discovery, and engagement.

The overarching goal of our work is to pursue and facilitate institutional effectiveness.

University Highlights

Utah State University (USU) was founded in 1888 and is honored to be Utah’s land-grant and space-grant university. USU is a Carnegie RU/H (Research University/High Research Activity) institution with approximately 27,700 students (24,660 undergraduates and 3,040 graduate students) on the Logan main campus. Utah State’s statewide system features eight campuses and 23 education centers and serves all counties in the state with Extension programs. USU offers 114 undergraduate majors, 132 graduate programs, and a variety of innovative stackable associate and certificate credentials. Washington Monthly ranked USU 14th in their national university rankings in 2019 and the 5th best public national university in the nation in 2018. As one of the two premier research institutions in Utah, USU is proud to provide a high-quality education at an affordable price. Additional information about Utah State University can be found here.


A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.


The USU main campus is located in beautiful Logan, Utah; a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.


Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:


Executive Director of the Office of Equity discrimination@usu.edu, Old Main Rm. 161, 435-797-1266

Title IX Coordinator Hilary Renshaw, titleix@usu.edu, Old Main Rm. 161, 435-797-1266.

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov


USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.


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