Utah State University

Department of Social Work - Staff Assistant III

City Logan Campus
Posted Date 1 month ago(12/22/2021 6:12 PM)
Requisition ID
2021-4538
# of Openings
1
Job Locations
US-UT-Logan
Category (Portal Searching)
Administrative/Clerical
Position Type
Benefited Full-Time
Job Classification
Non-Exempt
Percent of Time or Hours per Week
40 hours per week
College
College of Humanities & Social Sci
Department
Social Work
Advertised Salary
Commensurate with qualifications and experience, plus excellent benefits

Overview

The Department of Social Work in the College of Humanities and Social Sciences is seeking a dynamic and effective staff member to join our thriving department and provide key assistance to the department head, our faculty, and students.

Responsibilities

Job Functions

  • Performs office duties, including answering phones, directing calls to appropriate parties, data entry, filing, and other general duties as assigned.
  • Provides administrative support, including scheduling appointments, coordinating meetings/conferences, and maintaining/ordering office supplies.
  • Serves as a liaison with other departments and constituencies in the resolution of matters concerning the activities and operations of the department.
  • Greets and directs visitors.
  • Sorts, screens, and distributes incoming and outgoing mail.
  • Composes and word-processes various standard documents, correspondence, and reports.
  • May provide non-business related support for departmental programs and projects, and events.
  • Conducts research, compiles data, and prepares reports related to field practicum and social work accreditation activities.
  • Assists students, staff, and superiors with highly varied, complex, and non-recurring questions and/or problems.
  • May work independently to provide high-level administrative support to our BSW and MSW programs currently operating at the Logan campus and across the statewide system.
  • Performs miscellaneous job-related duties as assigned.

Knowledge, Skills, and Abilities

 

  • Skilled with computer programs and related software.
  • Excellent critical thinking skills.
  • Skilled in creative problem solving.
  • Skilled with basic office equipment, including printers, copiers, and telephone systems.
  • Good organizational skills.
  • Strong verbal and written communication skills.
  • Ability to handle sensitive and confidential business data and personal information.
  • Ability to work without supervision.
  • Knowledge of University policies and procedures.
  • Excellent customer service skills.

 

Qualifications

Minimum Qualifications


Four years of experience; or an associate degree/technical training plus two years of experience; or a bachelor’s degree is required.

 

Fundamental Abilities

 

Within the scope and complexity of each position’s responsibilities, each incumbent is expected to possess and demonstrate the following abilities:

  1. Communicating: Communicates effectively both verbally and in writing.
  2. Problem solving: Analyzes information and evaluates results to select the best solution and solve problems.
  3. Monitoring: Measures performance of self; makes improvements and takes appropriate corrective action.
  4. Critical Thinking: Comes to well-reasoned conclusions, solutions, and approaches to problems.
  5. Team Building: Works to create a team-based environment. Consistently demonstrates cooperative behavior with colleagues, supervisors, and customers.
  6. Active Listening: Gives full attention when others are speaking; listens to understand, asks questions as appropriate, and does not interrupt.
  7. Service Orientation: Actively seeks opportunities to help others.
  8. Conflict Resolution: Acts professionally when encountering customers who, at times, may be frustrated or threatening.

Core Characteristics

 

As representatives of Utah State University and primary contributors to its mission, all employees are expected to demonstrate the following characteristics:

  1. Take initiative
  2. Maintain confidentiality.
  3. Be accountable.
  4. Behave ethically.
  5. Be honest and trustworthy.
  6. Demonstrate a strong work ethic.
  7. Be inquisitive.
  8. Be detail oriented.
  9. Be self-motivated.
  10. Efficiently manage multiple tasks.
  11. Be a team player.
  12. Be committed to improving USU

Required Documents

Along with the online application, please attach:

  1. CV (to be uploaded to the applicant profile)
  2. Cover Letter (to be copied and pasted into a fillable form at the end of the online application)
  3. Names and contact information of at least three references (requested in the online application)

**Document size may not exceed 10 MB.**

Advertised Salary

Commensurate with qualifications and experience, plus excellent benefits

ADA

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

University Highlights

Utah State University (USU) was founded in 1888 and is honored to be Utah’s land-grant and space-grant university. USU is a Carnegie RU/H (Research University/High Research Activity) institution with approximately 27,700 students (24,660 undergraduates and 3,040 graduate students) on the Logan main campus. Utah State’s statewide system features eight campuses and 23 education centers and serves all counties in the state with Extension programs. USU offers 114 undergraduate majors, 132 graduate programs, and a variety of innovative stackable associate and certificate credentials. Washington Monthly ranked USU 14th in their national university rankings in 2019 and the 5th best public national university in the nation in 2018. As one of the two premier research institutions in Utah, USU is proud to provide a high-quality education at an affordable price. Additional information about Utah State University can be found here.

 

A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.

 

The USU main campus is located in beautiful Logan, Utah; a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.

 

Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

 

Executive Director of the Office of Equity discrimination@usu.edu, Old Main Rm. 161, 435-797-1266

Title IX Coordinator Hilary Renshaw, titleix@usu.edu, Old Main Rm. 161, 435-797-1266.

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov

 

USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.

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