Utah State University

General Manager - Aggie Creamery

City Logan Campus
Posted Date 3 months ago(3/12/2022 4:36 PM)
Requisition ID
# of Openings
Job Locations
Category (Portal Searching)
Program Management & Support
Position Type
Benefited Full-Time
Job Classification
Percent of Time or Hours per Week
College of Agriculture & Applied Sc
Nutrition Dietetics & Food Sciences
Advertised Salary
Commensurate with experience, plus excellent benefits


The Department of Nutrition, Dietetics and Food Sciences is looking to fill a professional position as General Manager (GM) of the Aggie Creamery.  The Creamery consists of the Gary Haight Richardson Dairy Products Laboratory (DPL) and the Retail Sales facility, both located in the C. Anthon Ernstrom Nutrition and Food Science building on the Logan campus of Utah State University. The GM (Manager III) will oversee the operations of the Creamery and ensure that strategic goals are set and met through the implementation of appropriate operational policies. The GM will supervise a Production Manager responsible for the day-to-day operations and supervision of staff in their respective areas.  The GM reports to the Department Head of the Department of Nutrition, Dietetics, and Food Sciences. The GM is expected establish a leadership team among the Retail Sales Manager, Production Manager, and Business Manager to work with the department head and their faculty designees to develop strategic plans that ensure the financial sustainability of the Creamery while fulfilling the department’s missions in teaching, research and outreach.  


General responsibilities include, but are not limited to:

  • Coordinate and approve pricing of retail sales as well as wholesale/transfer pricing with the sales and business managers and according to the cost of ingredients and production, the market demand and mission of the Creamery.
  • Coordinate the procurement of milk and other ingredients needed for production of Famous Aggie Ice Cream, Artisan Aggie Cheese and other products produced by the DPL.
  • Ensure compliance with state and federal regulatory, safety and labor standards as befits a food manufacturing and teaching facility.
  • Facilitate product development efforts related to ice cream, cheese, and other dairy products.
  • Manage the DPL and other facilities used by the Aggie Creamery including upkeep and improvement to facilities and equipment.
  • Coordinate the use of the DPL and provide instruction on equipment usage that facilitates the various teaching, research and outreach efforts of the department.
  • Provide opportunities for the internships and training of students and coordinate these training opportunities within the academic programs of the NDFS department.
  • Provide community outreach through coordination and oversight of activities such as organizing the dairy food competition of the FFA.
  • Assist in teaching labs and short courses that are conducted in the Dairy Production Laboratory, as well as other teaching as assigned by the Department Head and commensurate with the successful candidate’s interest and expertise.


Minimum Qualifications:

  • Earned Bachelor’s degree in Food Science, Dairy Science or a related field plus a minimum of five years of related experience or an equivalent combination of education and experience.
  • Demonstrated understanding of:
    • dairy food processing including proper use and upkeep of affiliated facilities and equipment
    • food safety regulations especially those related to dairy processing
    • business practices including procurement of raw materials, product pricing, and marketing
  • Ability to communicate at a technical and non-technical level, with university faculty, staff, students and community members.
  • Ability to work independently and in team situations.

Preferred Qualifications:

  • Earned graduate degree in Food Science, Dairy Science or related field.

  • Experience in an industrial setting involving the manufacture of dairy foods such as ice cream, cheese, pasteurized milk, cream, and yogurt.

  • Experience in the business aspects surrounding industrial dairy processing including personnel management.

  • Experience in food safety and quality practices in the dairy industry including proper food sanitation and GMP.

  • Demonstrated ability in preparing and delivering technical information through formal and informal learning situations.

  • Preventive Control Qualified Individual certification.

  • Experience in teaching content related to food science, dairy science, and or food safety practices.

Required Documents

Along with the online application, please attach:

  1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
  2. Contact information for three professional references
  3. Cover Letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.**

Advertised Salary

Commensurate with experience, plus excellent benefits


Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

University Highlights

Utah State University (USU) was founded in 1888 and is Utah’s land-grant and space-grant university. USU is one of only 146 research institutions in the U.S. classified as R1 “very high research activity” by the Carnegie Classification of Institutions of Higher Education. As one of the two premier research institutions in Utah, USU provides a high-quality education at an affordable price. With its main campus in Logan, the university serves approximately 27,500 students, including 24,255 undergraduates and 3,171 graduate students. USU Online has served students from all 50 states and 55 countries for 25 years.


USU’s statewide system features three residential campuses, 30 total campus locations, and 23 Extension education centers. The university employees 903 full-time faculty members, 124 executive administrators, and 1,649 full-time support staff. USU offers 115 undergraduate majors, as well as 91 master’s and 42 doctoral degrees. Learn more about USU.


A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.


The USU main campus is located in beautiful Logan, Utah, a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.


USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.


USU endeavors to provide reasonable accommodations to ensure equal access in all aspects of employment to qualified persons with disabilities. To request a reasonable accommodation for a disability, please contact the university’s ADA Coordinator in the Human Resource office at 435-797-0122 or submit a request at hr@usu.edu.


USU Land Acknowledgment

Please visit our website to learn about Utah State’s land acknowledgment of the eight tribes of Utah.


Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:


Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Old Main Rm. 161, 435-797-1266

Title IX Coordinator Hilary Renshaw, titleix@usu.edu, Old Main Rm. 161, 435-797-1266

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov


*updated 04/18/2022


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