Utah State University

Director of Students

City Tooele Campus
Posted Date 3 weeks ago(5/10/2022 1:30 PM)
Requisition ID
# of Openings
Job Locations
Category (Portal Searching)
Position Type
Benefited Full-Time
Job Classification
Percent of Time or Hours per Week
Statewide Campuses
Statewide Campuses-Tooele
Advertised Salary
Minimum $55,390, commensurate with experience plus excellent benefits


The Director of Students will work with the Associate Vice President to develop a vision of student services to support student success for the region. The successful candidate will be responsible for the day-to-day student-services related operations of the Tooele Statewide Campus. The purpose of this position is to develop, enhance, and maintain programs that support students in the attainment of their educational goals with a focus on recruitment, retention, and completion. The position requires excellent interpersonal skills along with strong coordination, planning, organizational, and supervisory skills. The candidate must have the ability to work independently and collaboratively with others or as part of a team, effectively supervise staff, and build good rapport with a variety of constituents. The position requires flexibility, patience, and creativity along with a service-oriented attitude.


The Director of Students will supervise multiple student services related personnel and must serve as a link to community and Logan campus resources that foster student success. The Director of Students will have a reporting line to the Associate Vice President of the Tooele region with a dotted reporting line to the Assistant Vice President for Statewide Campuses.


This role works closely with the Statewide executive leadership team including the Assistant Vice President, the Director of Advising, the Director of Statewide and USU Online Recruitment, and the Director of Student Success and Strategic Initiatives to develop and establish initiatives and implement services to improve the student experience; uphold best practices, performance expectations, and position evaluations for advising and student services staff; and implement and oversee enrollment management initiatives.


Supervision and Leadership

  • In alignment with USU and Statewide Campuses, and in collaboration with the Tooele AVP, develop a strategic vision and mission to support USU Tooele in all areas of enrollment management and student services.
  • Provide supervision, strategic planning, and oversight of key student services positions including:
    • Academic advisors who assist students with degree planning, registration processes, graduation requirements, university policies and procedures, and more. The Director of Students supports advisors in persistence and retention efforts and in meeting key performance indicators.
    • Student Success Coordinator who oversees student success initiatives including First Year Experience, New and Returning Student Orientation, Retention Efforts in collaboration with Statewide leadership and partnering USU offices.
    • Admission Specialist/Community Engagement Coordinator in areas of recruiting, enrollment management, marketing and event planning.
    • Other student affairs personnel as needed, currently includes: Concurrent Enrollment Coordinator, Testing Center Coordinator, Tutors, Front Desk Manager.
  • Manage tutoring/writing center: posting positions, hiring tutors, and student awareness/use.
  • Organize and lead regularly scheduled student services meetings with prepared agenda, review of minutes and assignments. Provide training as necessary.
  • Analyze and oversee the use of data analytics by USU Tooele advising and student services staff.
  • Report and assess the effectiveness of initiatives using data to improve student persistence and align resources and referrals appropriately. Develop, implement, and assess new initiatives using analytics, data, and best practices.
  • Oversee hiring, training, professional development, performance check-ins and evaluations, and termination procedures, as necessary.
  • Represent USU Tooele and Statewide Campuses on working groups and committees, as needed.
  • Represent Associate Vice President at meetings, events, etc.
  • Assist Associate Vice President with projects, assignments, and other duties as assigned.

Student Services

  • Actively engage in decision making related to marketing, recruitment, concurrent enrollment, graduation approvals, registration, student government, scholarships, tutoring, budgeting, advising, retention, completion, and graduation.
  • Collaborate with other student services professionals to develop and implement approved programs and/or services to meet the needs of students. This includes acting as a liaison by delivering information from the Directors of Students and Logan personnel to USU Tooele Associate Vice President as well as other staff.
  • Attend regular Director of Students meetings and other role-related meetings.
  • Collect and distribute relevant data regarding student needs, preferences, and performance for use in institutional decisions and policy
  • Promote student learning, development, and personal growth to encourage self-sufficiency.
  • Support students, on an ongoing basis, as they establish and evaluate their educational, career, and life goals.
  • Assess potential roadblocks for students and act to mitigate them.
  • Promote environments that provide meaningful opportunities for student learning, development and engagement.
  • Raise awareness of institutional and community resources and services for students.
  • Assist students through conduct and grievance procedures according to University policy in coordination with Logan personnel.
  • Assess student needs and share with student services personnel at Tooele and Logan Campus.
  • Assess student satisfaction and develop retention strategies for Tooele student population.
  • Advocate for student concerns.
  • Serve as Tooele Campus Student Government Advisor: assist in coordinating student government elections, training, budgets, activities and events, calendars, and development of student leadership skills. Attend activities and trainings. Serve as student government liaison between finances, risk management, etc.
  • Oversee scholarship announcement, selection and awarding processes.
  • Manage concurrent enrollment processes, including forming and maintaining district relationships, scheduling courses, and referring students to advising and recruitment.

Professional Development & Decision Making

  • Engage in continuing professional development activities to keep abreast of the research, theories, legislation, policies, and developments that affect programs and services.
  • Knowledge of institutional policies pertaining to functions or activities they support and privacy and confidentiality policies and laws regarding access to student records and other sensitive institutional information.
  • Uphold policies, procedures, and priorities of the Tooele campus, Statewide Campuses, and USU.
  • Model ethical behavior and institutional citizenship.
  • Be competent in emergency procedures, crisis response, and prevention efforts. Prevention efforts must address identification of threatening conduct or behavior of students, faculty, and staff members, and others and must incorporate a system for responding and reporting.
  • Use current and valid evidence to inform decisions.


Minimum Qualifications:

  • Bachelor’s degree and 2+ years of experience in higher education, student services/affairs or related area
  • Highly developed organizational skills, ability to multi-task and manage complex relationships
  • Consistently demonstrates an inclusive, professional, and cooperative behavior with colleagues, students, and supervisors
  • An understanding of developmental educational processes
  • Takes initiative and seeks feedback to collaboratively implement change
  • An attitude of service
  • Strong desire to learn and grow
  • Improvement focused and solutions-minded

Preferred Qualifications:

  • Master’s degree in related field
  • 4+ years in higher education, student services/affairs, or related area
  • Understanding of land grant institutions and their mission in serving rural communities
  • Demonstrated ability to gather, analyze and share data to provide information and inform programmatic decisions
  • Understanding of post-traditional student learning
  • Familiarity with higher education policies and procedures
  • Experience with student services, advising, student government, marketing, recruitment, or student affairs

Knowledge, Skills, and Abilities:

  • Demonstrated ability to be sensitive to and understand the needs of a diverse student population
  • Ability to communicate well verbally and in writing
  • Ability to work on one’s own with little supervision as well as work in a team setting
  • Ability to supervise full-time, part-time, and student employees
  • Demonstrated ability to utilize technology to communicate and maintain records

Required Documents

Along with the online application, please attach:

  1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
  2. Cover Letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.**

Advertised Salary

Minimum $55,390, commensurate with experience plus excellent benefits


Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

University Highlights

Utah State University (USU) was founded in 1888 and is Utah’s land-grant and space-grant university. USU is one of only 146 research institutions in the U.S. classified as R1 “very high research activity” by the Carnegie Classification of Institutions of Higher Education. As one of the two premier research institutions in Utah, USU provides a high-quality education at an affordable price. With its main campus in Logan, the university serves approximately 27,500 students, including 24,255 undergraduates and 3,171 graduate students. USU Online has served students from all 50 states and 55 countries for 25 years.


USU’s statewide system features three residential campuses, 30 total campus locations, and 23 Extension education centers. The university employees 903 full-time faculty members, 124 executive administrators, and 1,649 full-time support staff. USU offers 115 undergraduate majors, as well as 91 master’s and 42 doctoral degrees. Learn more about USU.


A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.


The USU main campus is located in beautiful Logan, Utah, a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.


USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.


USU endeavors to provide reasonable accommodations to ensure equal access in all aspects of employment to qualified persons with disabilities. To request a reasonable accommodation for a disability, please contact the university’s ADA Coordinator in the Human Resource office at 435-797-0122 or submit a request at hr@usu.edu.


USU Land Acknowledgment

Please visit our website to learn about Utah State’s land acknowledgment of the eight tribes of Utah.


Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:


Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Old Main Rm. 161, 435-797-1266

Title IX Coordinator Hilary Renshaw, titleix@usu.edu, Old Main Rm. 161, 435-797-1266

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov


*updated 04/18/2022


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