Utah State University

Supportive Measures Specialist

City Logan Campus
Posted Date 1 month ago(5/24/2022 6:25 PM)
Requisition ID
# of Openings
Job Locations
Category (Portal Searching)
Position Type
Benefited Full-Time
Job Classification
Percent of Time or Hours per Week
Office of Equity
Advertised Salary
Minimum $40,000 commensurate with experience, plus excellent benefits


Utah State University (USU) invites applications for a Supportive Measures Specialist (Student Success Advisor) in the Office of Equity. Reporting to the Equity Director, the Supportive Measures Specialist will advise a diverse population of individuals who have experienced sexual misconduct or discrimination, or who are involved in an Office of Equity investigation. The Supportive Measures Specialist will be responsible for using trauma-informed principles while working to implement university supportive measures.


The Supportive Measures Specialist will have a broad scope of responsibility in conducting intake and implementing appropriate accommodations for students in relation to non-discrimination and sexual misconduct. Specific responsibilities of this position include the following:

  1. Use trauma-informed principles and practices to work with claimants of sexual misconduct or those who have experienced discrimination because of their membership in a protected class.
  2. Conduct intakes for individuals who have experienced sexual misconduct or discrimination and explain their options related to supportive measures and/or the grievance process in the Office of Equity.
  3. Provide supportive measures such as: seek academic record adjustments, financial aid or scholarship assistance; give class assignment, quiz, test, and attendance support; seek classroom schedule changes; arrange tutoring resources; request housing adjustments; locate alternative parking arrangements; re-arrange work schedules; and provide other supportive measures as needed.
  4. Implement supportive measures with students or employees involved in sexual misconduct or discrimination investigations.
  5. Develop relationships with USU administration, staff, faculty, academic advisors, the Academic Success Center, Student Affairs, Financial Aid, Scholarship, Registrar, Sexual Assault and Anti-Violence Information (SAAVI), Counseling and Psychological Services (CAPS), USU Police, Campus Housing, Campus Recreation, Campus Parking, Student Health and Wellness, and others.
  6. Work with students regarding intake and implementation of pregnancy accommodation requests.
  7. Maintain supportive measures requests and all other student records in compliance with university policies, procedures, and regulations.
  8. Inform parties and involved faculty and staff about supportive measures and track supportive measures in Maxient, the case management system.
  9. Assist with outreach to faculty, staff, and students to educate about supportive measures.
  10. Manage student issues and answer questions from parties and involved faculty members that arise regarding supportive measures.
  11. Maintain information, data, and statistics on supportive measures provided by the office.
  12. Exercise effective decision-making and consult with supervisors as needed.
  13. Work with confidential and highly sensitive information.
  14. Other duties as assigned.


Minimum Qualifications:

  1. Bachelor’s degree in social work, psychology, education, or a related field.
  2. Demonstrated experience working with confidential and sensitive issues and the ability to exercise discretion and good judgment.
  3. Ability to provide high-level customer care to students, faculty, and staff under stressful circumstances.
  4. Strong interpersonal, oral, and written communication skills.
  5. Ability to work both independently and as a member of a team.
  6. Ability to work effectively with a wide range of stakeholders and diverse populations.
  7. Ability to be assertive and decisive with strong decision-making skills.
  8. Ability to work under multiple deadlines and sensitive timelines.
  9. Knowledge of, and ability to use, computer technology

Preferred Qualifications:

  1. Two years’ related experience.
  2. Knowledge of, and experience applying, trauma-informed practices and procedures.
  3. Experience advocating for, and implementing or supervising, supportive measures related to affirmative action, equal opportunity, Title IX investigations, and/or a related field.
  4. Experience using Maxient or other case management system and Banner student information system.

Required Documents

Along with the online application, please attach:

  1. Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
  2. Cover Letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.**

Advertised Salary

Minimum $40,000 commensurate with experience, plus excellent benefits


Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

University Highlights

Utah State University (USU) was founded in 1888 and is Utah’s land-grant and space-grant university. USU is one of only 146 research institutions in the U.S. classified as R1 “very high research activity” by the Carnegie Classification of Institutions of Higher Education. As one of the two premier research institutions in Utah, USU provides a high-quality education at an affordable price. With its main campus in Logan, the university serves approximately 27,500 students, including 24,255 undergraduates and 3,171 graduate students. USU Online has served students from all 50 states and 55 countries for 25 years.


USU’s statewide system features three residential campuses, 30 total campus locations, and 23 Extension education centers. The university employees 903 full-time faculty members, 124 executive administrators, and 1,649 full-time support staff. USU offers 115 undergraduate majors, as well as 91 master’s and 42 doctoral degrees. Learn more about USU.


A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.


The USU main campus is located in beautiful Logan, Utah, a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.


USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.


USU endeavors to provide reasonable accommodations to ensure equal access in all aspects of employment to qualified persons with disabilities. To request a reasonable accommodation for a disability, please contact the university’s ADA Coordinator in the Human Resource office at 435-797-0122 or submit a request at hr@usu.edu.


USU Land Acknowledgment

Please visit our website to learn about Utah State’s land acknowledgment of the eight tribes of Utah.


Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:


Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Old Main Rm. 161, 435-797-1266

Title IX Coordinator Hilary Renshaw, titleix@usu.edu, Old Main Rm. 161, 435-797-1266

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov


*updated 04/18/2022


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