Utah State University

Peer Outreach Specialist

City Tooele Campus
Posted Date 1 month ago(7/12/2022 2:29 PM)
Requisition ID
# of Openings
Job Locations
Category (Portal Searching)
Student Programs & Services
Position Type
Non-benefited (hourly) Part-Time
Job Classification
Percent of Time or Hours per Week
5-10 hours per week
Statewide Campuses
Statewide Campuses-Tooele
Advertised Salary
$15.00 per hour


The Utah State University Statewide Campuses is seeking Peer Outreach Specialists for the 2022 – 2023 semesters. Successful applicants will be positive, motivated self-starters who are seeking the opportunity to work as part of a learning team assisting students at Utah State University.


Statewide Peer Outreach Specialists serve under the direction of the campus directors of students and support student persistence through targeted efforts that increase engagement; connectedness; virtual classroom and technology-readiness; and timely referrals to resources, services, and supports. Peer outreach specialists will also support enrollment campaigns that will target semester to semester registration and the re-enrollment of students who have left USU. Peer Outreach Specialists must attend USU at a Statewide campus or center and work under the direction of that campus/center director of students.


  • Time Commitment 5-10 hours per week at $15.00 per hour
  • Participate in weekly check-ins with campus director of students
  • Participate in onboarding and training, including FERPA compliance
  • Participate in regular outreach and communication with students as assigned including emails, texting, and phone calls to:
    • Students identified as being at-risk of not-persisting through analytics including students with a decrease in persistence probability, students with low class participation or low course grades, students in their first semester, and other students as assigned.
    • Non-registered students as part of a campaign to support the enrollment of students who attended in the current semester but are not enrolled in a future semester
    • Support the re-enrollment of students who attended any semester between Spring 2020 when the COVID-19 pandemic hit and the current semester but are not registered in a future semester.
    • Other assigned students, as deemed appropriate to foster connection and support to their local USU location.
  • May assist academic advisors in supporting appointment preparedness, helping students identify their academic advisor and show students how to schedule appointments
  • Be knowledgeable about who the local campus success coordinator is and provide referrals to the success coordinator when needed
  • Support students’ engagement by:
    • Providing a friendly peer experience and point of contact at the student’s home campus
    • Interacting with students in a positive, professional, and empathetic manner
    • Using reflective listening, and questioning techniques; providing feedback, and some crisis management and referrals


Minimum Qualifications:

  • Must by a current USU student taking classes affiliated with a Statewide Campus
  • Some familiarity USU student-facing systems (Canvas, Banner, USU webpages)
  • Personal computer access – webcam, microphone, and the internet
  • Proficient written and oral communication and interpersonal skills
  • Completed at least two semesters at USU
  • Cumulative undergraduate GPA of 2.5 or higher
  • Excellent self-management – scheduling, follow through, and maintaining records
  • Must be able to be inclusive and work with underserved populations
  • Positive attitude and desire to help others succeed

Other Information: This position is a two semester-long commitment (fall and spring semesters) with the potential addition of a few weeks prior to the beginning of summer to provide onboarding and training.


Expected Outcomes for Student Success:

  • • Increase students’ sense of belonging at USU and the Statewide Campuses
  • • Increase students’ understanding of people, resources, and supports available to them
  • • Increase timely referrals to resources and services
  • Increase students’ preparedness for advising appointments and decrease missed appointments
  • Increase semester to semester persistence
  • Increase re-enrollment of students who have left the university during the COVID-19 pandemic
  • Provide USU with data regarding barriers and successes of students during the COVID-19 pandemic

Required Documents

Along with the online application, please attach:

  1. Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
  2. Contact Information for three professional references
  3. Cover Letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.**

Advertised Salary

$15.00 per hour


Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

College/Department Highlights

As Utah’s land-grant institution, our statewide campuses provide access to the same quality of degrees, faculty, research and Aggie spirit close to home. Located just 35 miles west of Salt Lake City, the USU-Tooele (USU-T) campus makes higher education accessible for those who live and work within the Tooele valley community. We serve around 800 high school, undergraduate and graduate students who are working towards earning a degree in one of the 40+ degree programs available on our campus. We work closely with our colleagues across the state to deliver and support high caliber and engaged learning.


We recognize Utah State University Tooele resides on the traditional and ancestral homelands of the Aipimbaa Newe, the Skull Valley Band of Goshutes, and the People of Deep Creek Valley, who today are the Confederated Tribes of the Goshute. In offering this land acknowledgment, we affirm Indigenous sovereignty, history, and experiences.

University Highlights

Utah State University (USU) was founded in 1888 and is Utah’s land-grant and space-grant university. USU is one of only 146 research institutions in the U.S. classified as R1 “very high research activity” by the Carnegie Classification of Institutions of Higher Education. As one of the two premier research institutions in Utah, USU provides a high-quality education at an affordable price. With its main campus in Logan, the university serves approximately 27,500 students, including 24,255 undergraduates and 3,171 graduate students. USU Online has served students from all 50 states and 55 countries for 25 years.


USU’s statewide system features three residential campuses, 30 total campus locations, and 23 Extension education centers. The university employees 903 full-time faculty members, 124 executive administrators, and 1,649 full-time support staff. USU offers 115 undergraduate majors, as well as 91 master’s and 42 doctoral degrees. Learn more about USU.


A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.


The USU main campus is located in beautiful Logan, Utah, a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.


USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.


USU endeavors to provide reasonable accommodations to ensure equal access in all aspects of employment to qualified persons with disabilities. To request a reasonable accommodation for a disability, please contact the university’s ADA Coordinator in the Human Resource office at 435-797-0122 or submit a request at hr@usu.edu.


USU Land Acknowledgment

Please visit our website to learn about Utah State’s land acknowledgment of the eight tribes of Utah.


Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:


Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Hilary Renshaw, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov


*Updated 08/2022


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