Utah State University

Staff Assistant II

City Logan Campus
Posted Date 2 weeks ago(7/27/2022 6:26 PM)
Requisition ID
2022-5402
# of Openings
1
Job Locations
US-UT-Logan
Category (Portal Searching)
Student Programs & Services
Position Type
Benefited Full-Time
Job Classification
Non-Exempt
Percent of Time or Hours per Week
40 hours per week
College
Executive Vice President
Department
Admissions
Advertised Salary
$30,000 minimum ,Commensurate with experience, plus excellent benefits

Overview

The Staff Assistant II will be responsible for providing the first impression of USU to prospective students and their parents. The successful applicant must be friendly and enjoy working with students, detail-oriented, self-motivated, organized, and able to work in a fast-paced office as a selfless team member.

Responsibilities

  • Oversee front desk: answer phones, help walk-ins, answer emails, general customer service, assist Admissions Officers, fulfill information requests, etc.
  • Manage student employees assigned to front desk (including hiring, training, scheduling, and disciplining)
  • General office assisting and scheduling for director
  • Daily deposits of application fees and refunds
  • Collect, scan, and manage office receipts
  • Track donations made to certain endowments and write thank you notes for those donations
  • Weekly meetings with the Admissions Officers and the Associate Director of Admissions to keep on top of changes to Admissions policy and to get feedback on how the student employees are doing
  • Track and order supplies
  • Maintenance of office equipment
  • Excuse letters for Ambassadors- emails, printed letters, campus tour excuses
  • Monitor meeting schedules of staff members
  • May also help with Admissions Officer duties on an as-needed basis

Qualifications

Minimum Qualifications:

  • Two years of office-related work experience or an Associate's degree or related certification
  • Accurate keyboarding and data entry skills
  • Computer skills including but not limited to: Windows, Word processing and Excel
  • Must have a positive attitude, excellent clerical skills, a strong work ethic, and interpersonal skills
  • Must have the ability to work under pressure in a fast-paced office environment as well as excellent problem solving and organizational skills

Preferred Qualifications:

  • Five years-related office support work OR an Associate's degree plus three years office support work OR a Bachelor's degree plus two year office support work experience
  • INB Banner experience
  • Experience supervising students
  • Bilingual
  • Familiarity with USU policies and procedures

Required Documents

Along with the online application, please attach:

  1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
  2. Cover Letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.**

Advertised Salary

$30,000 minimum ,Commensurate with experience, plus excellent benefits

ADA

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

University Highlights

Utah State University (USU) was founded in 1888 and is Utah’s land-grant and space-grant university. USU is one of only 146 research institutions in the U.S. classified as R1 “very high research activity” by the Carnegie Classification of Institutions of Higher Education. As one of the two premier research institutions in Utah, USU provides a high-quality education at an affordable price. With its main campus in Logan, the university serves approximately 27,500 students, including 24,255 undergraduates and 3,171 graduate students. USU Online has served students from all 50 states and 55 countries for 25 years.

 

USU’s statewide system features three residential campuses, 30 total campus locations, and 23 Extension education centers. The university employees 903 full-time faculty members, 124 executive administrators, and 1,649 full-time support staff. USU offers 115 undergraduate majors, as well as 91 master’s and 42 doctoral degrees. Learn more about USU.

 

A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.

 

The USU main campus is located in beautiful Logan, Utah, a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.

 

USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.

 

USU endeavors to provide reasonable accommodations to ensure equal access in all aspects of employment to qualified persons with disabilities. To request a reasonable accommodation for a disability, please contact the university’s ADA Coordinator in the Human Resource office at 435-797-0122 or submit a request at hr@usu.edu.

 

USU Land Acknowledgment

Please visit our website to learn about Utah State’s land acknowledgment of the eight tribes of Utah.

 

Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

 

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Hilary Renshaw, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov

 

*Updated 08/2022

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