Utah State University

Advisor Senior (Advisor Trainer and Float Advisor)

City Logan Campus
Posted Date 2 weeks ago(7/28/2022 1:32 PM)
Requisition ID
# of Openings
Job Locations
Category (Portal Searching)
Student Programs & Services
Position Type
Benefited Full-Time
Job Classification
Percent of Time or Hours per Week
University & Exploratory Advising
Advertised Salary
Minimum $50,000 commensurate with experience, plus excellent benefits.


The Advisor Trainer and Float Advisor (Academic Advisor SR) will coordinate and design training and professional development programs through close collaboration with advising administrators of academic advising. This position is responsible for the design, development, delivery, implementation, assessment, and maintenance of all training programs/resources that include but are not limited to, the comprehensive knowledge of the job responsibilities and practices that contribute to improving student success through academic advising.


Training and professional development activities will be aligned with Appreciative Advising and best practice standards and competencies articulated by the National Academic Advising Association (NACADA), the Council for the Advancement of Standards (CAS) in Higher Education, and other adjacent professional organizations. Training will leverage and promote the centrally coordinated and de-centrally delivered model of academic advising at the university and audiences will include both new and experienced staff. This position reports to the Executive Director for University and Exploratory Advising.


In addition to the training role, this position will serve as a float advisor to assist in the advising units when an advisor is out on extended leave or the position is vacant and in the hiring process. This Advisor Senior position can be filled in any of USU statewide campuses. 


50%: Advisor Training and Professional Development Specialist

  • Lead efforts to provide campus-wide training and professional development for academic advisors, positioning advisors to understand and promote student development, persistence, and completion.
  • Incorporate relational, conceptual and informational components of advising in training and professional development.
  • Serve as an expert resource by being aware of and up-to-date on all content applying to academic advising. This knowledge is consistent with, but not limited to; software knowledge, policies and procedures of all advising roles, as well as customer service skills, persistence, retention, and completion initiatives.
  • Assist in developing and maintaining documentation regarding advising processes, systems, and resources.
  • Coordinate with Student Achievement Collaborative, Student Affairs, and Academic and Instructional Services units who interface with advising to ensure advisors have up-to-date information related to these units and resources for students.
  • Implement strategies for advisor growth. This could include but not limited to summer book club, guest speaker event invites, etc.
  • Onboard new academic advisors: Collaborate with the supervisor to develop training schedule for new hires that consists of Appreciative Advising, technology systems (Degree Works, Appointment Manager, Inspire for Advisors, Banner SSB, Banner INB), designating check in times for new hires to revisit questions, concerns, and feedback throughout training process.
  • Responsible for the ongoing assessment of training/professional development efforts.
  • Serves as an active member of leadership committees in the academic advising community.
  • Assist in managing and developing processes/initiatives which support and are heavily utilized by the advising community.
  • Assess advisors frequently to determine and assist on efficiency, best practices, etc.
  • Assess student feedback by conducting surveys, focus groups, etc.
  • Sit in in on appointments and assess what the advisors find went well, challenged on, need more training on, etc.

40%: Float Advisor

  • Serve as an academic advisor when there is an advisor departure, or extended leave using institutional and unit best practices.
  • Assist in 1:1 advising services during high traffic times.

10%: Service and Professional Development

  • Serve on committees as assigned by supervisor.
  • Engage in continuous professional development by staying current with resources from NACADA, CAS Standards, and other related organizations.


Minimum Qualification

  • Bachelor’s degree plus two years of relevant experience.
  • Experience creating, developing, and assessing proactive advising interventions.
  • Experience creating, developing, and assessing training activities.

Knowledge, Skills, and Abilities

  • Ability to work independently and communicate institutional policies, procedures, and language to the general population.
  • Knowledge and understanding of the needs of a specialized population.
  • Ability to research, implement, and share advising-related best practices for the College, University, and advising community on student development topics.
  • Ability to motivate students in 1:1 or group advising settings.
  • Ability to use professional judgement in ambiguous situations.
  • Verbal and written communication skills and effective public speaking skills including ability to communicate with individuals as well as groups.
  • Ability to work in a fast paced environment with multiple demands and changing needs with verification of working collaboratively within a team environment.
  • Ability to learn and maintain current knowledge of complex program requirements, policies, and procedures.
  • Ability to work with diverse student backgrounds.
  • Ability to develop and/or deliver programs.
  • Knowledge of and proficiency in a variety of current and emerging technology platforms.

Required Documents

Along with the online application, please attach:

  1. Resume/CV to be uploaded at the beginning of your application in the candidate profile under “Resume/CV”.
  2. Names and contact information for at least three professional references to be provided at the beginning of your application in the candidate profile.
  3. Cover Letter should be typed/pasted at the end of the application process. The system will provide a text box titled, "Cover Letter" in which the applicant will be directed to paste or type the document.

**Document size may not exceed 10 MB.**

Advertised Salary

Minimum $50,000 commensurate with experience, plus excellent benefits.


Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

College/Department Highlights

The Office of University and Exploratory Advising is a reporting unit to the Office of the Provost. For more information, please visit https://advising.usu.edu/advisors/resources/universityadvising.

University Highlights

Utah State University (USU) was founded in 1888 and is Utah’s land-grant and space-grant university. USU is one of only 146 research institutions in the U.S. classified as R1 “very high research activity” by the Carnegie Classification of Institutions of Higher Education. As one of the two premier research institutions in Utah, USU provides a high-quality education at an affordable price. With its main campus in Logan, the university serves approximately 27,500 students, including 24,255 undergraduates and 3,171 graduate students. USU Online has served students from all 50 states and 55 countries for 25 years.


USU’s statewide system features three residential campuses, 30 total campus locations, and 23 Extension education centers. The university employees 903 full-time faculty members, 124 executive administrators, and 1,649 full-time support staff. USU offers 115 undergraduate majors, as well as 91 master’s and 42 doctoral degrees. Learn more about USU.


A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.


The USU main campus is located in beautiful Logan, Utah, a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.


USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.


USU endeavors to provide reasonable accommodations to ensure equal access in all aspects of employment to qualified persons with disabilities. To request a reasonable accommodation for a disability, please contact the university’s ADA Coordinator in the Human Resource office at 435-797-0122 or submit a request at hr@usu.edu.


USU Land Acknowledgment

Please visit our website to learn about Utah State’s land acknowledgment of the eight tribes of Utah.


Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:


Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Hilary Renshaw, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov


*Updated 08/2022


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