The Sorenson Center for Clinical Excellence is seeking a part-time center receptionist.  The position will welcome and assist Sorenson Center clients either at the general information desk or in one of the four specific clinics within the Sorenson Center. Receptionists are expected to give directions, answer service or building related questions, provide proper paperwork to clients, take payments from clients, and maintain medical records. Positions start as soon as possible.

Hours: We are hiring for a 12:00 p.m. to 5:00 p.m. shift for Monday through Friday. Schedule may be subject to change and occasionally include morning (8:00am-12:00pm) and evening hours (5:00pm-8:30pm).T

• Communicate with a diverse client population about healthcare services, appointments, paperwork, and payments needed.
• Check-in clients, take payments, and maintain electronic medical records.
• Schedule appointments for clients and meetings for administrative team.
• Maintain HIPAA training and standards, including maintaining confidentiality of client information.  
• Reserve and print parking passes.
• Answer incoming calls in a courteous and professional manner.
• Maintain safe and clean reception areas.
• Distribute Center mail and office supplies; maintain and organize supplies as needed.
• Contribute to a team effort by communicating actions, irregularities, and needs to the supervisor, including making suggestions that improve the Sorenson Center process.
• Open, close, and maintain the Sorenson Center art gallery.
• Help with ongoing Sorenson Center projects.
• Track and submit maintenance requests.
• Other duties as assigned.

Minimum Qualifications:

• One year of professional experience in a reception or customer service position
• Basic understanding of HIPAA
• Reliable, trustworthy, good worker
• Friendly, outgoing, strong communication skills
• Independent Worker
• Excellent spoken and written language skills

Preferred Qualifications:

• Customer service experience in a healthcare setting
• Prior use of an electronic medical record system

*Job offer is contingent upon the successful completion of a background check 

Along with the online application, please attach:

1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
2. Cover Letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.**

The environment and physical requirements may change depending on the specific function of the work each department performs. Incumbents may be in both indoor and outdoor environments. Indoors, in an office space, event space, or public space are protected from weather conditions, but not necessarily from temperature changes. Incumbents may nearly continuously sit and often use repetitive hand motion (such as typing).

SCCE Highlights

This center is the first of its kind in the Mountain West, providing comprehensive clinical services across the human lifespan. The integration of academic, research, and clinical service spaces is unmatched, as USU students work with faculty who engage in clinical practice and perform cutting-edge research.

College Highlights

The Emma Eccles Jones College of Education and Human Services is committed to quality teaching, outreach and research. It is home to eight departments. Graduate and undergraduate programs are strengthened by an on-campus elementary school and three stand-alone centers. These offer services to the community and provide students with real-world service and research opportunities. Additional community services are provided by the individual departments. 

Utah State University (USU) was founded in 1888 and is Utah’s land-grant and space-grant university. USU is one of only 146 research institutions in the U.S. classified as R1 “very high research activity” by the Carnegie Classification of Institutions of Higher Education. As one of the two premier research institutions in Utah, USU provides a high-quality education at an affordable price. With its main campus in Logan, the university serves approximately 27,500 students, including 24,255 undergraduates and 3,171 graduate students. USU Online has served students from all 50 states and 55 countries for 25 years.

USU’s statewide system features three residential campuses, 30 total campus locations, and 23 Extension education centers. The university employs 903 full-time faculty members, 124 executive administrators, and 1,649 full-time support staff. USU offers 115 undergraduate majors, as well as 91 master’s and 42 doctoral degrees. Learn more about USU.

A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.

The USU main campus is located in beautiful Logan, Utah, a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.

USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.

USU endeavors to provide reasonable accommodations to ensure equal access in all aspects of employment to qualified persons with disabilities. To request a reasonable accommodation for a disability, please contact the university’s ADA Coordinator in the Human Resource office at 435-797-0122 or submit a request at hr@usu.edu.

USU Land Acknowledgment

Please visit our website to learn about Utah State’s land acknowledgment of the eight tribes of Utah.

Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Matthew Pinner, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, Ut 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov

*updated 11/2022