The SBDC Business Consultant & Outreach (Business Consultant, Senior) works directly with the SPARC Director/SBDC Regional Director to create an outreach plan to impact the businesses using programs under the Small Business Development Center (SBDC), Industry Certifications and Workforce Skills Training, Custom Fit, STIT, and Manufacturing Extension Service in Grand County, and the Four Corners Region.  This position is budgeted for three years, but may be longer contingent upon funding.

Estimated start date is January 1, 2023.

The SBDC Business Consultant & Outreach supports business development, business plans, marketing, teaches Industry Certification and Workforce Skills Training to business and the workforce and brings awareness of SBDC services. Supervises interns as needed. This position will provide business consulting services, data tracking, and reporting to support Grand County and the Four Corners Region businesses.

This position will:

• Work with the Regional Director to complete required quarterly consulting hours in the following areas.
  
  • Business Planning
  • Business Plan Consulting
  • Technical Assistance
  • Market Research
  • Financial Analysis
  • Buy/Sell Agreement
  • Feasibility Studies
  • Funding Resources
  • Manufacturing Assistance 
  • Branding & Business Marketing
  • Grant Assistant
• CRM Management Digitize all related materials
  
  • Business Profiles
  • Vendor information
  • Digitize Client note
  • Track consulting hours
  • Track training attendance
• Custom Fit
  
  • Business Outreach
  • Training Plan Creation with businesses
  • Acceptance of Anticipated Training forms and Business Profiles
  • Enter information in various databases.
  • Create training agreements and obtain signatures.
  • Gather all documentation to complete the file and reimbursement 
  • Complete reimbursement in EZbuy.
  • Monthly tracking of information for proper reporting and reconciling reports.
• STIT
  
  • Complete Paperwork
  • Complete OCE with proof of completion of the class
  • Monthly tracking information for proper reporting and reconciling reports.
• Industry Certification and Workforce Skills Training 
  
  • Work with the Director to create programming to match the needs of Grand County.
  • Coordinate and teach at least one (1) class a week on average based on the training needs of the community
  • Market programming In Grand County
  • Complete all requirements to ensure students can be entered into Banner, or other tracking systems that match the program.
• Community Outreach
  
  • Work with the Regional Director to create a plan for business outreach throughout Grand County.
  • Data collection to inform the development of programs and curriculum creation.
  • Create a curriculum for Non-credit training to fill the needs of the area.
  • Complete the approval process for Industry Certification for all created training.
  • Communicate resources, training, and consulting with businesses owners that would help build and expand their businesses
  • Build an ongoing relationship with business owners to build trust in programming and consulting

Responsibilities may include, but are not limited to:

• Assist with direct support to regional training, as needed.
• Train and supervise interns and part-time staff as needed.  
• Collaborate with the campus community, departments, area agencies, and county economic development to execute the position's responsibilities.
• Participate in the development and implementation of policies and procedures.
• Curriculum development.
• Grant writing for federal, state, and private grants that coordinate with the area, needs, and partnerships.
• Attend SPARC Advisory Board meetings to gather ongoing information about the region that could affect SPARC or businesses in Grand County. 
• Attend Grand County CED Board meetings to observe the needs of the area.
• Participate in monthly meeting coordination with Grand County Economic Development and SBDC Regional Director.
• Turn in quarterly reports to Director, for shareholders, on or before the due date to ensure SPARC programming reports are turned in to USU and Grand County Shareholders on time.
• Attend Utah SBDC Network Director's meeting three times a year.
• Other duties as assigned

Minimum Qualifications:

• An associate degree plus five years of related work experience, OR a bachelor's degree in a related field plus three years of experience, OR an equivalent combination of education plus experience is required.
• Attention to detail, deadlines, and ability to complete projects from start to finish.
• Microsoft Office 365 & Google Suites preferent
• Skilled at records maintenance.
• Ability to solve problems and recognize patterns
• Excellent oral & written communication skills

 Preferred Qualifications:

• Clerical/Secretarial: Basic
  • Type 35 wpm (preferred but not required)
• Knowledge of supplies, equipment, and/or services ordering and inventory control.
• Experience in customer service or certification (preferred but not required)
• Knowledge of University policies and procedures.
• Knowledge of Best Practices for Business Operations
• Knowledge of the following programs used in this position:
  
  • Center Dynamics
  • Salesforce
  • Box Cloud Storage
  • Access
  • Adobe
  • Canva for digital marketing
  • Canvas for online classes
  • HP Smart
  • Snipping tool
  • Zoom Video Conferencing
  • Constant Contact

Along with the online application, please attach:

1. Resume/CV - Uploaded at the beginning of your application in the Candidate Profile under
2. Cover letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.**

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

Utah State University (USU) was founded in 1888 and is Utah’s land-grant and space-grant university. USU is one of only 146 research institutions in the U.S. classified as R1 “very high research activity” by the Carnegie Classification of Institutions of Higher Education. As one of the two premier research institutions in Utah, USU provides a high-quality education at an affordable price. With its main campus in Logan, the university serves approximately 27,500 students, including 24,255 undergraduates and 3,171 graduate students. USU Online has served students from all 50 states and 55 countries for 25 years.

USU’s statewide system features three residential campuses, 30 total campus locations, and 23 Extension education centers. The university employs 903 full-time faculty members, 124 executive administrators, and 1,649 full-time support staff. USU offers 115 undergraduate majors, as well as 91 master’s and 42 doctoral degrees. Learn more about USU.

A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.

The USU main campus is located in beautiful Logan, Utah, a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.

USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.

USU endeavors to provide reasonable accommodations to ensure equal access in all aspects of employment to qualified persons with disabilities. To request a reasonable accommodation for a disability, please contact the university’s ADA Coordinator in the Human Resource office at 435-797-0122 or submit a request at hr@usu.edu.

USU Land Acknowledgment

Please visit our website to learn about Utah State’s land acknowledgment of the eight tribes of Utah.

Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Matthew Pinner, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, Ut 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov

*updated 11/2022