The Prehistoric Museum at USU Eastern is looking to fill a Visitor Center Graduate Assistant position for the 2023-2024 academic year. This is a 12 month appointment that is renewable for a second (and potentially third) year. This position works Saturdays and Sundays at the Visitor Center desk and is primarily responsible for answering visitor questions about the region and its resources.

This position is responsible for greeting visitors and directing them to the resources at the visitor center. They are also expected to provide accurate information and reliable directions to recreation destinations, lodging, dining options and other items of interest in the county and region.

DOES THIS DESCRIBE YOU?

• The Ultimate Extrovert – You relates well to all kinds of people, inside and outside the organization. You know how to build appropriate rapport, build constructive and effective relationships, use diplomacy and tact, and you can diffuse high-tension situations comfortably, quietly and respectfully.
• Happy to Help – You are dedicated to meeting the expectations and requirements of visitors.
• Community Nerd – You know and love our community. You want to show everyone the best our area has to offer in tourism, business development, quality referrals and community engagement opportunities.

The compensation package for the GARHD is:

• $1000 a month Stipend
• Full tuition waiver up to 6 credit hours per semester (in-state or out-state tuition, plus differential tuition. Student and course fees are to be paid by the student. Student is required to have insurance (can waive the mandatory university subsidized insurance if student has equivalent insurance coverage).

Common Graduate Programs: 

• Master of Agricultural Extension and Education
• Master of Applied Environmental Geoscience
• Master of Career and Technical Education
• Master of Curriculum and Instruction
• Master of Educational Technology and Learning Sciences
• Master of Family and Consumer Sciences Education and Extension
• Master of Instructional Technology and Learning Sciences
• Master of Technical Communication
• Master of Natural Resources
• Master of Technology and Engineering Education

Primary responsibilities of this position include but are not limited to:

• Greets & welcomes visitors upon their arrival and helps orient them to the area
• Accurately answer visitor questions regarding a wide variety of topics including general questions, directional questions and questions about tourism & other attractions in the area by utilizing information received during training.
• Helps monitors and controls visitor flow into Museum spaces at entry and exit points.
• Reports any issues with visitor flow to Weekend Supervisor.
• Responds to visitor concerns and complaints by utilizing information received during training.
• Provides professional, efficient, and approachable support and excellent customer service to visitors and locals alike.
• Answers the telephone; takes and relays messages or directs calls to appropriate personnel; returns calls as necessary.
• Organizes and maintains the Carbon Corridor Visitor Center. This includes re-stocking materials and checking general cleanliness and addressing issues.
• Other duties as assigned

• Bachelors Degree
• Enrollment in Utah State University Graduate Studies Program
• Effective oral and written communication skills
• Knowledge of administrative practices; organizational skills
• Ability to work independently and meet multiple task deadlines
• Understanding of and commitment to a diverse campus community; ability to communicate effectively with individuals from a variety of diverse backgrounds 

Along with the online application, please attach:

1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
2. Cover Letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.**

This position requires moderate physical effort.  Employees must have sufficient strength to perform the duties and responsibilities of the position, including lifting up to 25 pounds, walking and standing.  Employees must adhere to safety precautions and may be required to use protective equipment.

Utah State University (USU) was founded in 1888 and is Utah’s land-grant and space-grant university. USU is one of only 146 research institutions in the U.S. classified as R1 “very high research activity” by the Carnegie Classification of Institutions of Higher Education. As one of the two premier research institutions in Utah, USU provides a high-quality education at an affordable price. With its main campus in Logan, the university serves approximately 27,500 students, including 24,255 undergraduates and 3,171 graduate students. USU Online has served students from all 50 states and 55 countries for 25 years.

USU’s statewide system features three residential campuses, 30 total campus locations, and 23 Extension education centers. The university employs 903 full-time faculty members, 124 executive administrators, and 1,649 full-time support staff. USU offers 115 undergraduate majors, as well as 91 master’s and 42 doctoral degrees. Learn more about USU.

A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.

The USU main campus is located in beautiful Logan, Utah, a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.

USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.

USU endeavors to provide reasonable accommodations to ensure equal access in all aspects of employment to qualified persons with disabilities. To request a reasonable accommodation for a disability, please contact the university’s ADA Coordinator in the Human Resource office at 435-797-0122 or submit a request at hr@usu.edu.

USU Land Acknowledgment

Please visit our website to learn about Utah State’s land acknowledgment of the eight tribes of Utah.

Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Matthew Pinner, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, Ut 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov

*updated 11/2022