Utah State University

Orientation Program Coordinator

City Logan Campus
Posted Date 1 month ago(2/17/2023 4:39 PM)
Requisition ID
# of Openings
Job Locations
Category (Portal Searching)
Student Programs & Services
Position Type
Benefited Full-Time
Job Classification
Percent of Time or Hours per Week
Executive Vice President
Student Achievement Collaborative
Advertised Salary
$39,000 plus excellent benefits
Telework Eligible


Utah State University (USU) in beautiful Logan, UT is looking to hire two Program Coordinators (Program Coordinator I) for the Student Orientation and Transition Services office. As a USU employee you will receive: 14.2% of gross income paid to a retirement account, 13 paid holidays per year, 22 vacation days per year, 12 days of sick leave per year, excellent health and dental insurance, long-term and short-term disability insurance, and tuition reduction benefits. See more at https://www.usu.edu/hr/compensation/calculator.


In this position you’ll have the opportunity to:

  • Collaborate: Work with a great team of students and professionals in a highly collaborative office, and find your place in an environment that values individual contributions to common goals and objectives.
  • Make an impact: Play a key role in the efforts to orient and support incoming students as they begin at USU; develop new and innovative approaches to programming; and help create materials that resonate with students.
  • Join important conversations: We’re committed to helping our incoming students understand the purpose of higher education, and how they can best engage with the university experience and grow in ways that will help them personally, professionally, and as a member of society. We also encourage our staff members to engage in these conversations, and grow their own capacities through professional development, meaningful collaboration, research of best-practices, and participation in national conversations about student success.


Abbreviated Responsibilities:


This posting is for two positions who will collaborate and oversee a combination of the following:

  • Oversee department social media accounts including Instagram, YouTube, and the Aggie New Student Podcast.
  • Oversee department video content creation for both social media and orientation modules.
  • Collaborate with SOTS staff to maintain website continuity, accessibility, and overall office branding.
  • Collaborate with University Stakeholders to ensure system-wide orientation objectives are met, and that students receive specific information relevant to them (Office of Admissions, Office of Retention and Completion, Office of Global Engagement, Dining, Housing, Advising, Public Safety, etc.)
  • Collaborate with the Assistant Director to assist with the planning, logistics, and assessment of on-campus orientation programming for first-year students (domestic, international, and transfer students).
  • Assist with the selection and training of the orientation leaders (A-Team) and USU 1010 Connections Peer Mentors.
  • Maintain registration functions and generate data and reports when needed.
  • Assist with various other programs, such as Parent Orientation, Parent and Family Weekend, A-Day, and various recruiting events.
  • Maintain departmental websites.
  • Work closely with the Associate Director to help maintain orientation module content (Logan Transfer Students, INTL, IELI, and Study Abroad member groups).
  • Assist with the planning and execution of the USU 1010 Connections course (luminary vision, planning, branding, logistics).
  • Other responsibilities as assigned or needed in service of the overall enrollment plan.


Minimum Qualifications:

  • A combination of four years of education or experience (consideration may be given for May 2023 graduates)
  • Exceptional listener and communicator who effectively conveys information verbally and in writing to both small and large groups

Preferred Qualifications:

  • Experience with project management, event logistics, and planning
  • Experience working with international students or people from other cultures
  • Specific experience with Instagram, YouTube, and other emerging social media
  • Experience working with event logistics and planning  
  • Demonstrated supervisory or leadership experience 
  • Experience creating, composing, and editing, printed and online publications and branding
  • Experience working in orientation or advising at a college or university
  • Experience providing customer service via phone, Zoom, and/or email
  • Familiarity with Utah State University student services, academic policies and procedures, and student resources or familiarity with supporting college students
  • Proficiency in Adobe InDesign, Photoshop and/or Illustrator, Premiere Pro, Audition, etc.
  • Experience with Banner INB and SSB, CRM programs, and Omni CMS, and the willingness to learn additional software programs
  • Experience with media content creation
  • Demonstrated supervisory or leadership experience

Knowledge, Skills, and Abilities:

  • Ability to build trusting relationships with customers and coworkers
  • Ability to adapt to changing conditions or work assignments, which include working occasional nights and weekends
  • Acute attention to detail
  • Ability to manage data, run reports, and analyze trends
  • Ability to maintain current knowledge of social media and marketing trends

Required Documents

Along with the online application, please attach:

  1. Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
  2. Cover Letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.**

Advertised Salary

$39,000 plus excellent benefits


Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

University Highlights

Utah State University (USU) was founded in 1888 and is Utah’s land-grant and space-grant university. USU is one of only 146 research institutions in the U.S. classified as R1 “very high research activity” by the Carnegie Classification of Institutions of Higher Education. As one of the two premier research institutions in Utah, USU provides a high-quality education at an affordable price. With its main campus in Logan, the university serves approximately 27,500 students, including 24,255 undergraduates and 3,171 graduate students. USU Online has served students from all 50 states and 55 countries for 25 years.


USU’s statewide system features three residential campuses, 30 total campus locations, and 23 Extension education centers. The university employs 903 full-time faculty members, 124 executive administrators, and 1,649 full-time support staff. USU offers 115 undergraduate majors, as well as 91 master’s and 42 doctoral degrees. Learn more about USU.


A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.


The USU main campus is located in beautiful Logan, Utah, a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.


USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.


USU endeavors to provide reasonable accommodations to ensure equal access in all aspects of employment to qualified persons with disabilities. To request a reasonable accommodation for a disability, please contact the university’s ADA Coordinator in the Human Resource office at 435-797-0122 or submit a request at hr@usu.edu.


USU Land Acknowledgment

Please visit our website to learn about Utah State’s land acknowledgment of the eight tribes of Utah.


Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:


Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Matthew Pinner, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, Ut 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov


*updated 11/2022


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