The Utah State University Admissions Office seeks an energetic student-oriented individual to join our Operations Team. The Assistant Director of Recruitment Operations reports directly to the Director of Recruitment Operations within the Admissions Office and assists them in carrying out the responsibilities of their team. The Assistant Director oversees all programming for new students including campus tours, on- and off-campus events for the Admissions Office.

This position plays an integral role in the overall recruitment and enrollment efforts for Utah State University, and is part of the Admissions Office leadership team. As a member of the leadership team, responsibilities include leading a team, providing recommendations on trends, and executing the vision and mission of the University.

• Develop and oversee implementation of all recruitment events and strategies for incoming new students
• Track statistical data of admissions and enrollment patterns, event attendance and participation and the effectiveness of recruitment activities
• Evaluate and manage events through Recruit CRM
• Work with the campus community (including academic colleges and Statewide Campuses) to plan communications, on- and off-campus events and other key recruitment strategies
• Manage staff overseeing campus tours, group tours, on- and off-campus programming
• Oversee event leads in planning, executing and evaluating events
• Maintain a fluid calendar of events, communications and expectations for staff and students
• Responsible for operating event budget
• Marketing strategies for timely communication with prospective students and their parents
• Oversee committees including professional development and those relating to office culture
• Incoming student scholarship maintenance and assistance
• Coordinate marketing and printed materials for events with the Director of Marketing and event leads
• Update and maintain websites relating to events
• Administer project management software for the Admissions Office
• Liaison to the Student Orientation and Transition Services Office to coordinate yield strategies for incoming students
• Ambassador Program responsibilities including curriculum development, selection, advising and managing of Canvas course

Minimum Qualification:

• Bachelor's degree in a related field plus two years of relevant work experience; or a master’s degree in a related field; or an equivalent combination of education plus experience.

Preferred Qualifications:

• Experience planning and executing large-scale events
• Familiarity with Customer Relations Management Software (Recruit, Salesforce), Banner, and other university software systems
• Enrollment management or higher education experience
• Project management
• Experience in building and leading a team

Knowledge, Skills and Abilities:

• Communicating: Communicates effectively both verbally and in writing.
• Problem solving: Analyzes information and evaluates results to select the best solution and solve problems.
• Monitoring: Measures performance of self; makes improvements and takes appropriate corrective action.
• Critical Thinking: Comes to well-reasoned conclusions, solutions, and approaches to problems.
• Team Building: Works to create a team-based environment. Consistently demonstrates cooperative behavior with colleagues, supervisors, and customers.
• Active Listening: Gives full attention when others are speaking; listens to understand, asks questions as appropriate, and does not interrupt.
• Service Orientation: Actively seeks opportunities to help others.
• Conflict Resolution: Acts professionally when encountering customers who, at times, may be frustrated.

Along with the online application, please attach:

1. Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
2. Cover Letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.**

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

Admissions Office Mission
Our mission is to recruit, admit, and enroll students who are the best fit for Utah State University; to maintain the livelihood of the university through programs and services; and achieve annual enrollment goals by keeping the individual student as our focus. We delight in serving as the front door to Utah State University and setting the tone for the unique experience awaiting our future and returning students.

Our Goals:

• Provide superior service and knowledgeable staff.
• Help our customers feel welcome and direct their paths in every way.
• Facilitate prospective students' transition through timely and accurate information, personal advising, and Aggie pride.
• Develop and maintain relationships with students, parents, counselors, campus personnel, and the community.
• Secure the integrity of the University by providing equal opportunity and access for students, preserving fair requirements, and making just decisions.
• Encourage campus involvement in recruitment activities and coordinate the overall enrollment strategies for new students.
• Educate our audiences regarding the University's mission and the benefits of an Aggie experience.
• Support and strengthen all efforts to promote and market Utah State University.
• Adhere to and carry the goals of University leadership.
• Keep the best interests, learning, and development of our students central to all we do.

Utah State University (USU) was founded in 1888 and is Utah’s land-grant and space-grant university. USU is one of only 146 research institutions in the U.S. classified as R1 “very high research activity” by the Carnegie Classification of Institutions of Higher Education. As one of the two premier research institutions in Utah, USU provides a high-quality education at an affordable price. With its main campus in Logan, the university serves approximately 27,500 students, including 24,255 undergraduates and 3,171 graduate students. USU Online has served students from all 50 states and 55 countries for 25 years.

USU’s statewide system features three residential campuses, 30 total campus locations, and 23 Extension education centers. The university employs 903 full-time faculty members, 124 executive administrators, and 1,649 full-time support staff. USU offers 115 undergraduate majors, as well as 91 master’s and 42 doctoral degrees. Learn more about USU.

A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.

The USU main campus is located in beautiful Logan, Utah, a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.

USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.

USU endeavors to provide reasonable accommodations to ensure equal access in all aspects of employment to qualified persons with disabilities. To request a reasonable accommodation for a disability, please contact the university’s ADA Coordinator in the Human Resource office at 435-797-0122 or submit a request at hr@usu.edu.

USU Land Acknowledgment

Please visit our website to learn about Utah State’s land acknowledgment of the eight tribes of Utah.

Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Matthew Pinner, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, Ut 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov

*updated 11/2022