The Office of Global Engagement is seeking a Study Abroad Advisor (Program Coordinator I) to administer and promote study abroad opportunities at Utah State University (USU). The advisor works closely with students at all phases of the study abroad process, including outreach, advising, application review and orientation. This position also works collaboratively with faculty leaders to develop faculty-led study abroad programs. This position is telework eligible within the state of Utah.

The Office of Global Engagement includes Study Abroad (USU faculty-led, student exchange, and direct programs), International Student and Scholar Services, International Undergraduate Admissions, and International Programs (cooperation agreements, contracts, and grants with international institutions; and hosting international visiting scholars and delegations). The Office of Global Engagement currently has thirteen benefitted employees, one Graduate Teaching Assistant, and several part-time non-benefitted wage hourly employees, and sponsors the International Student Council and several other international student associations. The Study Abroad team currently consists of the director, three advisors/coordinators, and a student peer advisor. 

Review of applications will begin in late March 2023, and the posting will remain open until the position is filled. Anticipated start date is May 15, 2023. 

Reporting and Supervisory Responsibilities

The Study Abroad Advisor reports to the Director of Study Abroad in the Office of Global Engagement. This position may also train and/or supervise student employees.

Study Abroad Advising (60%)

• Advise students on study abroad programs according to their academic, financial, professional and personal interests.
• Provide students with program information including academics, housing, country entry regulations, information on culture, health and safety, etc.
• Interface with and connect students to university resources, departments, faculty, and academic advising to prepare students for study abroad.
• Communicate with and assist students throughout the application and pre-departure process.
• Review student applications, make acceptance decisions working with relevant parties according to criteria, and enroll students into programs.
• Promote scholarship opportunities for students, including hosting workshops, reviewing applications, and supplying feedback to students.
• Promote the benefits of international education at Study Abroad events such as Study Abroad fairs and class visits, and university events such as Day on the Quad, New Student Orientation, career fairs, etc.
• Prepare students to depart and welcome them back to campus through orientations, socials, etc.
• Interface with program provider representatives, national organization contacts, and USU employees.
• Respond to inquiries in general study abroad email.

Faculty-Led Program Development (40%)

• Work collaboratively with USU faculty leaders to develop study abroad programs.
• Review proposals and syllabi for programs according to set criteria, such as destination security, responsible parties, past student concerns, expected student workload, course inclusion in the USU course catalog, etc.
• Review and develop budgets for programs in conjunction with faculty, departmental Business Services and the Global Engagement Business Manager. Review provider contracts as necessary.
• Approve programs through appropriate campus channels.
• Assist in marketing programs to students through emails, social media, flyers and website. Develop content as appropriate.
• Communicate with faculty throughout the life of a program. Monitor student applications, faculty reviews, and payments to confirm programs, review and revise deadlines and budgets if necessary, liaise with faculty and Global Engagement Business Manager on program invoices and due dates. Advise faculty on Global Engagement program guidelines, answer questions, and monitor completion of proposal items before departure and after return.
• Compile information to build faculty-led study abroad program courses.
• Review and share returnee feedback after programs.

Other duties as needed.

Minimum Qualifications

• Bachelor’s degree in a related field.

Preferred Qualifications

• Master’s degree.
• Educational and/or professional experience in international education, international studies, intercultural relations, student advising, counseling, political science, sociology, social work, or related fields.
• Experience working with college/university faculty members and/or with faculty-led program development.
• Experience with application and/or data management systems, especially Terra Dotta (formerly Studio Abroad).
• Experience studying, living, and/or working abroad.
• Oral and written proficiency in a language other than English.
• Familiarity with Banner and other USU systems, policies, and procedures.

Knowledge, Skills and Abilities

• Excellent verbal and written communication skills in English.
• Strong interpersonal and customer service skills (both in-person and virtual).
• Excellent organizational skills, including the ability to effectively prioritize workload and manage multiple tasks in a fast-paced environment.
• Excellent computer skills, including proficiency in Microsoft Office suite (Word, Excel, Outlook, PowerPoint).
• Demonstrated ability to work collaboratively and positively as a team member, as well as build and maintain strong working relationships with colleagues and partners.
• Demonstrated ability to work independently with limited supervision and superior attention to detail.
• Ability to maintain a high degree of confidentiality, sensitivity and discretion.

Along with the online application, please include:

1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV.”
2. Cover Letter to be uploaded at the beginning of your application in the Candidate Profile under “Documents 1-5.”
3. Three (3) professional references to be provided in the candidate profile.

**Document size may not exceed 10 MB.**

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

The Office of Global Engagement (OGE) promotes USU's globalization and diversity by welcoming students and scholars from around the world, sending students abroad to more than 1000 programs in more than 80 countries, and creating a global network on and off campus that thrives with multi-cultural perspectives, languages, awareness, and acceptance.

The Office of Global Engagement is a reporting unit to the Office of the Provost & Chief Academic Officer.  For more information, please visit https://globalengagement.usu.edu/.

Utah State University (USU) was founded in 1888 and is Utah’s land-grant and space-grant university. USU is one of only 146 research institutions in the U.S. classified as R1 “very high research activity” by the Carnegie Classification of Institutions of Higher Education. As one of the two premier research institutions in Utah, USU provides a high-quality education at an affordable price. With its main campus in Logan, the university serves approximately 27,500 students, including 24,255 undergraduates and 3,171 graduate students. USU Online has served students from all 50 states and 55 countries for 25 years.

USU’s statewide system features three residential campuses, 30 total campus locations, and 23 Extension education centers. The university employs 903 full-time faculty members, 124 executive administrators, and 1,649 full-time support staff. USU offers 115 undergraduate majors, as well as 91 master’s and 42 doctoral degrees. Learn more about USU.

A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.

The USU main campus is located in beautiful Logan, Utah, a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.

USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.

USU endeavors to provide reasonable accommodations to ensure equal access in all aspects of employment to qualified persons with disabilities. To request a reasonable accommodation for a disability, please contact the university’s ADA Coordinator in the Human Resource office at 435-797-0122 or submit a request at hr@usu.edu.

USU Land Acknowledgment

Please visit our website to learn about Utah State’s land acknowledgment of the eight tribes of Utah.

Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Matthew Pinner, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, Ut 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov

*updated 11/2022