The office of Analysis, Assessment & Accreditation (AAA) seeks an experienced administrative professional as staff assistant to work in a team-based office +environment and support the AAA team to accomplish a range of mission-oriented objectives. The position requires initiative, self-management, and flexibility. It requires excellent interpersonal and communication skills, and very accurate attention to detail. The ideal candidate will demonstrate a track-record of successful experience working both independently and collaboratively.

1. Serves as first point of contact for AAA Office
2. Administrative Support: Billing/receipts, phone, mail, calendaring, travel, filing, supplies/inventory/purchasing, all other duties as assigned (30%)
3. Support for IDEA SRIs: communication with departments, faculty and students; individual and small group trainings (30%)
4. Data Entry, Website, and Design (flyers, publications, PDFs, PowerPoint) (20%)
5. Meeting Planning and Support: scheduling, meeting minutes, invitations, PR (10%)
6. Special Projects: research, data gathering, web searches, spreadsheets, graphics (5%)
7. Organization, misc. office support and duties as assigned (5%)

• Serve as office manager and perform administrative duties for the office – Create a professional office environment and support the AAA director and staff: greet visitors, answer the telephone, process administrative forms (e.g. travel, purchasing, payroll), maintain records and files, set appointments and handle travel, mail and supplies.
• Maintain office financial records for multiple accounts and prepare summary reports in Excel for the Director. Maintain key contact lists for administrative communications.
• Work with AAA programming staff and the university webmaster (as required) to update and maintain the AAA web site and supporting materials (e.g. org charts, enrollment and course reports, departmental summaries).
• Assist with event/meeting planning, including identifying workable dates, securing venues, invitations, and taking and preparing meeting minutes (as required).
• Assist in the preparation of complex documents and presentations (using Word, Adobe Acrobat, Excel and PowerPoint) with a high degree of accuracy and attention to detail.
• Answer quick questions from key stakeholders (e.g. administrators, faculty, students, staff) with regard to key university statistics (enrollment, course, etc.); have the ability to learn which questions can be quickly answered and which should be referred to other AAA staff or the Director.
• Serve as the front-line person for IDEA course student ratings of instruction, communicating with departmental administrators, faculty and students. Be able to organize and hold training sessions for departmental administrators (primarily staff assistants in the departments) once each semester.
• Assist in the preparation and publication of questionnaires, survey reports and other documents.

Required Qualifications

• Four years of office-related experience; or an Associate’s degree plus two years of experience; or a Bachelor’s degree; or a certificate of Business Administrative Support program plus two years of experience.

Preferred Qualifications

• Knowledge of USU systems (Banner, MyTime, EZBuy, ServiceNow/Workflow)
• Some demonstrated ability for project management, including financial management (Excel formulas, spreadsheets, etc.); some database experience (Access, SQL) a plus.
• Knowledge of the IDEA SRI (course evaluation) system
• Knowledge of Tableau Desktop or other graphic design or graphic visualization software
• Advanced skills in Word, PowerPoint, Excel, and/or Outlook
• Familiar with USU Policies and Procedures

Knowledge, Skills, & Abilities

1. Demonstrated excellence in attention to detail and delivering quality work products, including strong grammatical skills for letter and email composition and proofreading.
2. Ability to work effectively both independently and collaboratively, and with good intra-office communication, effective organization, and strong problem-solving skills.
3. Strong computer skills including proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook); advanced Outlook skills (managing calendars, mail merge) a plus.
4. Excellent interpersonal skills, including the ability to train others, answer questions and communicate positively with a variety of stakeholders (staff, faculty, students, etc.).
5. Ability to maintain a high degree of confidentiality, sensitivity and discretion while maintaining an orientation towards a customer-service friendly, “can-do” attitude.

Along with the online application, please attach:

1. Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
2. Cover Letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.**

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

Utah State University (USU) was founded in 1888 and is Utah’s land-grant and space-grant university. USU is one of only 146 research institutions in the U.S. classified as R1 “very high research activity” by the Carnegie Classification of Institutions of Higher Education. As one of the two premier research institutions in Utah, USU provides a high-quality education at an affordable price. With its main campus in Logan, the university serves approximately 27,500 students, including 24,255 undergraduates and 3,171 graduate students. USU Online has served students from all 50 states and 55 countries for 25 years.

USU’s statewide system features three residential campuses, 30 total campus locations, and 23 Extension education centers. The university employs 903 full-time faculty members, 124 executive administrators, and 1,649 full-time support staff. USU offers 115 undergraduate majors, as well as 91 master’s and 42 doctoral degrees. Learn more about USU.

A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.

The USU main campus is located in beautiful Logan, Utah, a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.

USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.

USU endeavors to provide reasonable accommodations to ensure equal access in all aspects of employment to qualified persons with disabilities. To request a reasonable accommodation for a disability, please contact the university’s ADA Coordinator in the Human Resource office at 435-797-0122 or submit a request at hr@usu.edu.

USU Land Acknowledgment

Please visit our website to learn about Utah State’s land acknowledgment of the eight tribes of Utah.

Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Matthew Pinner, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, Ut 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov

*updated 11/2022