The Stewardship and Donor Engagement Team of the USU Advancement Office oversees donor relations activities for the University, including acknowledgments, impact reporting, recognition, engagement, and events, ensuring exceptional engagement experiences for USU’s donors. The team strives to be innovative in their efforts to demonstrate to donors their value to the University.  

Reporting to the Sr. Director of Stewardship and Donor Engagement, the Donor Relations Stewardship Coordinator manages donor acknowledgments and reports showing impact, and assists with other stewardship efforts of the Stewardship and Donor Engagement team.

The Coordinator prepares leadership acknowledgment letters, communication templates, and other communications as necessary to further the stewardship mission, collaborating with other Advancement team members and USU entities. The Coordinator may be involved in all levels of the process, including working with university units and preparing mailings. The Coordinator works in conjunction with the Sr. Director of Stewardship and Donor Engagement to prepare impact reports requested by USU leadership, academic units, and other USU internal stakeholders. The Coordinator manages other stewardship efforts, including maintaining the online inventory of donor-named campus entities, which includes gathering stories and photographs. The Coordinator tracks stewardship activities for reporting purposes, prepares and maintains support and training reference materials, and other engagement and recognition projects. As part of the team, the Coordinator will take part in donor engagement strategy planning and may assist with event planning and execution. The Coordinator provides support to the Stewardship and Donor Engagement team.

The Coordinator must ensure the highest level of accuracy, quality, timing, and other details in all aspects of work. The Coordinator must execute excellent judgement and have exceptional writing skills. They must be comfortable navigating data to track Stewardship and Donor Engagement impact to help ensure data-driven decision making. 

Core Responsibilities include but are not limited to:

1. Communicate with donors and campus staff by phone, mail, and email as appropriate relating to privately supported funds.
2. Manage USU’s donor acknowledgment plan, ensuring that donors to the University are thanked appropriately, timely, and accurately according to gift levels, donor history, and special circumstances. Draft and shepherd leadership acknowledgment letters through the editing and approval process.
3. Research and compile information for impact reports, write draft copy to be submitted for design.
4. Manage the process for disseminating various types of donor reports and notifications.
5. Maintain online listing of honorary and non-honorary naming opportunities and requests, and document stories and photographs for donor-named spaces. Provide support for the University Naming Committee.
6. Provide support for the University’s scholarship donor thank you letter process.
7. Provide support in the creation and execution of donor recognition events and activities, including RSVP tracking, setting up events in Millennium, and preparing reports. May assist at events, as needed.
8. Maintains ongoing and active collaboration with staff across all colleges/units within the university, providing support and donor relations training.
9. Participate in the development and implementation of procedures, strategies and initiatives as they relate to donor recognitions and stewardship university-wide.
10. Assist in the data pulls, planning, organizing and execution of stewardship projects and events as well as collecting and reporting on Stewardship and Donor Engagement metrics.
11. Provide outstanding customer service consistent with the department’s mission to all internal and external clients.
12. Support projects, events, and processes at all levels in response to the needs of the overall team.
13. Other duties as assigned.

Minimum Qualifications

• Six years of experience; or an associate degree plus four years of experience; or a bachelor’s degree plus two years of experience, or an equivalent combination of education plus experience.

Preferred Qualifications:

• Experience working in a philanthropic or higher education environment.
• Knowledge of higher education fundraising principles.

Knowledge, Skills, and Abilities

1. Ability to gather disparate information and organize into cohesive content that aligns with intended goals.
2. Strong communication and writing skills.
3. Flexible and detail oriented.
4. Manage time and meet deadlines.
5. Skilled in the use of computers.
6. Ability to create, compose, and edit written materials.
7. Records maintenance skills.
8. Database management skills.
9. Knowledge of office management principles and procedures.
10. Ability to foster effective working relationships within a team environment.
11. Ability to make procedural decisions and judgments.
12. Ability to coordinate and organize meetings and/or special events.
13. Knowledge of communication principles, media, and marketing techniques.
14. Knowledge of University policies and procedures.
15. Field specific knowledge, skills, and abilities as described in recruitment notice.

Along with the online application, please attach:

1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
2. Cover Letter to be typed/pasted at the end of your application 

**Document size may not exceed 10 MB.**

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

Utah State University (USU) was founded in 1888 and is Utah’s land-grant and space-grant university. USU is one of only 146 research institutions in the U.S. classified as R1 “very high research activity” by the Carnegie Classification of Institutions of Higher Education. As one of the two premier research institutions in Utah, USU provides a high-quality education at an affordable price. With its main campus in Logan, the university serves approximately 27,500 students, including 24,255 undergraduates and 3,171 graduate students. USU Online has served students from all 50 states and 55 countries for 25 years.

USU’s statewide system features three residential campuses, 30 total campus locations, and 23 Extension education centers. The university employs 903 full-time faculty members, 124 executive administrators, and 1,649 full-time support staff. USU offers 115 undergraduate majors, as well as 91 master’s and 42 doctoral degrees. Learn more about USU.

A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.

The USU main campus is located in beautiful Logan, Utah, a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.

USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.

USU endeavors to provide reasonable accommodations to ensure equal access in all aspects of employment to qualified persons with disabilities. To request a reasonable accommodation for a disability, please contact the university’s ADA Coordinator in the Human Resource office at 435-797-0122 or submit a request at hr@usu.edu.

USU Land Acknowledgment

Please visit our website to learn about Utah State’s land acknowledgment of the eight tribes of Utah.

Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Matthew Pinner, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, Ut 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov

*updated 11/2022