The ASPIRE NSF Engineering Research Center (ERC) at Utah State University (USU) has an immediate opening for a Computer Technician (Computer Technician Lead). This individual is responsible for research lab IT infrastructure including: network architecture and servers, website, software and license management, desktop support, information security, and the development of process workflows to support ongoing research. The Computer Technician will be involved in the development exciting new technology by supporting research efforts to deploy hardware both at the USU and at demonstration partner sites.

1. IT Support – provide daily technical support for faculty, staff, and student research assistants. Including procurement, deployment and maintenance of IT equipment (e.g. desktops, laptops, printers, routers).  Image PCs and deploy software using SCCM. Troubleshoot engineering software and hardware related issues. Attend to all IT support requests in the department. Maintain a detailed inventory of computers and manage all software licenses.
2. Network Management – support connection of smart devices (e.g. power monitors, supplies, electric charge equipment) on local private network and all other devices on campus network. Manage network file share access using security groups. Configure Group Policy Objects for effective computer management and maintain users/PCs in Active Directory.
3. Server Administration – manage Linux Apache web servers and MySQL databases. Administer to GitLab user access. Setup and install new server hardware. Manage Windows Server 2012 and others both physical and virtual (Hyper-V and VMWare). Maintain security protocols (HTTPS, SSL, and SSH access management). Manage licensing servers and renew software licenses. Manage server applications used for  cameras and access control at the Electric Vehicle Roadway building (EVR).
4. Data Management – maintain regular backups for internal servers and maintain security of shared data. Manage cloud storage interface (Box). Establish workflows and documentation for end users. Provide consultation for data management and give solutions to better centralize data/server infrastructure across the center.

Minimum Qualifications:

• Bachelor's degree in Management Information System (BIS), Computer Science (CS), or related field; OR an Associate's degree or certification in a designated field plus 2 years of related work experience; OR four years of work experience in desktop management and support.
• Experience in managing and deploying IT equipment and maintaining servers.

Preferred Qualifications: 

• Basic understanding of Linux command line
• Experience with Active Directory and Group Policy
• Experience with SCCM and PXE Boot
• Experience with configuring Hyper-V virtual machines
• Active CompTIA A+ is preferred
• Experience with PHP, CSS and Javascript is a plus

Along with the online application, please attach:

1. Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
2. Cover Letter to be typed/pasted at the end of your application 

**Document size may not exceed 10 MB.**

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

ASPIRE ERC is a multi-university industry funded research center led by Utah State University and funded through the National Science Foundation. Resources at USU include the state-of-the-art Electric Vehicle and Roadway (EVR) Research Facility and Test Track, the USU Power Electronics Laboratory (UPEL), and the Utah Transportation Center (UTC). Facilities at the EVR include a quarter mile electrified test track, microgrid with 128 kW solar array, 100 kWh energy storage, and real-time hardware in the loop simulation capability, a high bay research facility with 750 kW utility service, vehicle lift and vehicle dyno, and bidirectional AC and DC power supply and battery system testing equipment.

Utah State University (USU) was founded in 1888 and is Utah’s land-grant and space-grant university. USU is one of only 146 research institutions in the U.S. classified as R1 “very high research activity” by the Carnegie Classification of Institutions of Higher Education. As one of the two premier research institutions in Utah, USU provides a high-quality education at an affordable price. With its main campus in Logan, the university serves approximately 27,500 students, including 24,255 undergraduates and 3,171 graduate students. USU Online has served students from all 50 states and 55 countries for 25 years.

USU’s statewide system features three residential campuses, 30 total campus locations, and 23 Extension education centers. The university employs 903 full-time faculty members, 124 executive administrators, and 1,649 full-time support staff. USU offers 115 undergraduate majors, as well as 91 master’s and 42 doctoral degrees. Learn more about USU.

A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.

The USU main campus is located in beautiful Logan, Utah, a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.

USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.

USU endeavors to provide reasonable accommodations to ensure equal access in all aspects of employment to qualified persons with disabilities. To request a reasonable accommodation for a disability, please contact the university’s ADA Coordinator in the Human Resource office at 435-797-0122 or submit a request at hr@usu.edu.

USU Land Acknowledgment

Please visit our website to learn about Utah State’s land acknowledgment of the eight tribes of Utah.

Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Matthew Pinner, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, Ut 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov

*updated 11/2022