USU Parking & Transportation is seeking an Events Parking Coordinator (Coordinator Service SR) to oversee the Event Management function of the department, supervise the Appeals function of the department, and assist the Director with administrative responsibilities.

Oversee Event Management for the Department (60%):

• Coordinate and supervise event staff for special event parking on campus, inform necessary entities of changes in normal parking rules, and provide proper billing for event.
• Ensure adequate staffing for all event, including athletic events.
• Ensure directives are sent to all staff in a timely manner.
• Provide adequate staff training to perform the duties
• Attend weekly event scheduling meetings.
• Calculate and submit payroll for all event employees of the department.
• Help with placement and pickup of parking cones and barricades for events.

Administer the Appeals Function for Parking and Transportation Department (20%):

• Act as the Appeals Officer for the department.
• Oversee the transfer of information to the Appeals Officer from the department email accounts.

Arrange and Invoice for Construction Parking on Campus (10%):

• Meet with Facilities representative or contractors regarding parking during construction.
• Attend construction meetings.
• Determine the best location for construction vehicles or laydown areas.
• Create invoices for construction parking and ensure payment is made.

Conduct customer service and computer functions in the front office for Parking and Transportation Department (10%):

• When needed assist with completing parking permits sales, collecting parking citation payments, processing customer appeals, and providing visitor information in the Parking Office.
• Negotiates with customers regarding vehicle impounds, citations and towed vehicles.
• Maintains knowledge of all department procedures and parking regulations.
• Makes suggestions on ways to improve services, efficiency, policy and procedures

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Minimum Qualifications:

• Bachelor's degree in a related field plus two years of experience; OR an associates degree plus four years of experience; OR an equivalent combination of education and experience.
• Must be able to work overtime from August 20 to September 15 on an annual basis.
• Must be comfortable using two-way radios.

Preferred Qualifications:

• Team-Player
• Ability to work independently and effectively in a multi-tasked environment.
• Knowledge of USU Policy and Procedures.

Knowledge, Skills, & Abilities:

• Reasoning Ability - ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Computer Skills - to perform this job successfully, an individual should have a general knowledge of Microsoft Office software.

Along with the online application, please attach:

1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”

2. Cover letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.**

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

Our Mission & Vision

Our Mission
Parking and Transportation Services will make a positive difference in the lives of Faculty, Staff, Students and Visitors to Utah State University through exceptional service. We pledge to treat people with respect and to be courteous while meeting the parking and transportation needs of all campus entities. We are a principle based, self funded auxiliary that is focused on customer driven solution, innovation, long term planning and sound use of resources.

Our Vision
We seek perfection on a daily basis with each customer. We continue to improve in every facet of our business as we become a trusted, preeminent provider of Parking and Transportation Services, in support of the academic and cultural mission of Utah State University.

Our Governing Values & Principles
Each employee is empowered to meet the needs and wants of our customers. Each employee is valued as a partner working to provide the best possible service to our customers. We understand that the customer is most important person in our business.

We will serve for the greater good of Utah State University, having a broad view of how our actions affect the lives of our customers. We will not overlook the smallest of details in an effort to increase value to our customers.

We will be open to change and the possibilities/opportunities that come with change.
We recognize our weakness, both as individuals and as a department and continue to look for opportunities for growth and improvement.
We are developing and constantly striving to maintain an attitude of gratitude in all areas of our business.

Founded in 1888, Utah State University is Utah’s premier land-grant and space-grant university, with a strong commitment to excellence, access, and inclusion. USU serves approximately 27,500 students throughout the state at three residential campuses, eight statewide campuses, and 23 education centers. USU Online has served students from all 50 states and 55 countries for over 25 years, and USU Extension provides outreach and service to all counties in Utah.  

As a land-grant university, USU engages communities and empowers people to lead successful lives of involvement, innovation, and impact. As an R1 research institution, USU provides a high-quality undergraduate and graduate education at an affordable price. Washington Monthly has consistently ranked USU in the top 10 among public universities for contribution to social mobility, research, and public service.

Utah State is committed to cultivating a diverse, equitable, and inclusive community where different perspectives, values, cultures, and identities are acknowledged, welcomed, and valued. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Learn more about USU. 

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. 

About the Region

U.S. News and World Report ranked Utah first for its strong economy, fiscal stability, education, and health care. Outstanding outdoor recreational opportunities abound throughout the state, including five national parks, 43 state parks and recreation areas, and 15 alpine ski resorts. The home of USU’s main campus, Logan, is a city of 54,000-plus people in a picturesque mountain valley 80 miles north of Salt Lake City. The Logan metro area claimed the top spot in the Milken Institute’s 2022 ranking for best-performing small cities in the nation. 

*updated 7/2023

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov