Utah State University

Academic Advisor Supervisor

City Logan Campus
Posted Date 1 month ago(11/11/2023 11:42 AM)
Requisition ID
# of Openings
Job Locations
Category (Portal Searching)
Customer Service/Support
Position Type
Benefited Full-Time
Job Classification
Percent of Time or Hours per Week
100% Time
Jon M Huntsman School of Business
Dean-Jon M Huntsman School of Bus
Advertised Salary
Commensurate with experience, plus excellent benefits
Telework Eligible


The goals of the advisors in FJ Management Center for Student Success are to:

Increase persistence, retention, and graduation rate of business students through personal advising relationships that focus on student strengths, interests, goals, and values.
Assist students in finding experiential learning experiences that best fit their career goals.
Create an inclusive advising environment where student identities are recognized and valued, implicit and unconscious bias are continually discussed among the team, and employees are making intentional progress on the Intercultural Development Continuum.
Implement best practices from the Complete College America Purpose First initiative. 
Align academic advising training and development with the Appreciative Advising framework and core competencies from the National Academic Advising Association: The Global Community for Academic Advising (NACADA). 
Update processes and practices to align with Council for Advancement of Standards in Higher Education (CAS) for Academic Advising Programs. 

The work is organized to promote student success while creating community, promoting equity, and simplifying systems and processes.

This role will supervise 5-11 professional positions.   

The Academic Advisor Supervisor reports to the Director of the FJ Management Center for Student Success. This classification supervises other Academic Advisors and student employees.


Core Responsibilities:

  • Lead the advising of prospective, current, and former students.
  • Assist students in the development of academic plans and referrals to academic and co-curricular resources.
  • Engage in proactive advising interventions designed to increase student persistence, retention, and completion.
  • Assess academic level.
  • Attend to student academic inquiries.
  • Assist in the resolution of individual academic problems.
  • Advise on academic program changes.
  • Prepare students’ graduation applications for Dean approval in Degree Works.
  • Assist students with semester-by-semester planning in preparation for declaring a major

Additional Functions:

  • Provides advising services in person, by phone, or by email.
  • Provides accurate information related to curriculum, graduation requirements, and university policies and procedures.
  • Provides information and strategies to utilize available campus resources and services.
  • Maintains confidentiality.
  • Assists students to understand the purpose of higher education and the impact on life goals.
  • Discusses the benefits of building a learning community, network, and support system among peers, professors, and mentors.
  • Makes appropriate referrals to other university and non-university resources.
  • Maintains records and documentation of advising interactions.
  • Performs miscellaneous job-related duties as assigned.


Minimum Qualifications:

  • Bachelor’s degree in communication studies, human development, psychology, sociology, social work, or related field.
  • 4+ years of professional student development experience.
  • Experience developing, carrying out, and assessing developmental programs for engaging current students and monitoring students’ progress toward academic and career goals.
  • Experience collecting, analyzing, and distributing relevant data regarding student needs, preferences, and performance for use in unit and institutional decisions.
  • Experience identifying vulnerable (academically, likelihood to persist) students and develop programming to connect those students with appropriate resources to facilitate student persistence, retention, and degree completion.

Preferred Qualifications:

  • Master’s degree in higher education administration, counseling, human development, communication studies, or related field.
  • Experience advising students including creating semester-by-semester graduation plans, monitoring caseload progress toward graduation or declaring a major, assisting students in making responsible and informed decisions impacting academic progress.
  • Experience hiring, training, and supervising professional staff and/or student employees.
  • Experience researching and sharing best practices for the office, university, and advising community on student development topics.
  • Experience managing an office budget.
  • Demonstrated ability to make complex decisions, identify issues within area of coordination, problem solve, resolve, and communicate issues and their resolutions with advisors and administrators.
  • Experience teaching and/or building curriculum.
  • Knowledge of and proficiency in a variety of current and emerging technology platforms.

Knowledge, Skills and Abilities:

  • Ability to work independently, build relationships with stakeholders, speak in front of large audiences, and communicate institutional policies and procedures to stakeholders.
  • Knowledge and understanding of exploring/undecided students.
  • Ability to lead training and day-to-day efforts of direct reports.
  • Ability to use professional judgement in ambiguous situations.
  • Ability to work with students in 1:1 or group settings.
  • Ability to work with diverse student backgrounds.
  • Demonstrated excellence in guiding students as they define and develop realistic goals.
  • Ability to assess the success of programs/coordination areas and manage budgets.
  • Verbal and written communication skills and effective public speaking skills including ability to communicate with individuals as well as groups.
  • Ability to work in a fast-paced environment with multiple demands and changing needs with verification of working collaboratively within a team environment.
  • Ability to learn and maintain current knowledge of complex program requirements, policies, and procedures.
  • Ability to develop and/or deliver programs.
  • Knowledge of best supervisory practices and ability to supervise staff.
  • Ability to manage a budget.

Required Documents

Along with the online application, please attach:

  1. Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV"
  2. Cover letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.**

Advertised Salary

Commensurate with experience, plus excellent benefits


Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

College/Department Highlights

We believe that the best leaders dream big, prepare, take risks, create value, and give back. The Huntsman School provides unique learning experiences that develop these characteristics, preparing students to become leaders who leave the world better than they found it.


We started as the first business school in the West and have a proud legacy, but we’re not done yet. We strive each year to “Dare Mighty Things,” to honor the Huntsman name by putting our students first and developing programs that align with values such as ethical leadership and entrepreneurial spirit. We see successful outcomes of this approach in the lives of our students and alumni every day. We invite you to become a part of our aspirational journey.

University Highlights

Founded in 1888, Utah State University is Utah’s premier land-grant and space-grant university, with a strong commitment to excellence, access, and inclusion. USU serves approximately 27,500 students throughout the state at three residential campuses, eight statewide campuses, and 23 education centers. USU Online has served students from all 50 states and 55 countries for over 25 years, and USU Extension provides outreach and service to all counties in Utah.  


As a land-grant university, USU engages communities and empowers people to lead successful lives of involvement, innovation, and impact. As an R1 research institution, USU provides a high-quality undergraduate and graduate education at an affordable price. Washington Monthly has consistently ranked USU in the top 10 among public universities for contribution to social mobility, research, and public service.  


Utah State is committed to cultivating a diverse, equitable, and inclusive community where different perspectives, values, cultures, and identities are acknowledged, welcomed, and valued. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Learn more about USU. 


The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. 


About the Region

U.S. News and World Report ranked Utah first for its strong economy, fiscal stability, education, and health care. Outstanding outdoor recreational opportunities abound throughout the state, including five national parks, 43 state parks and recreation areas, and 15 alpine ski resorts. The home of USU’s main campus, Logan, is a city of 54,000-plus people in a picturesque mountain valley 80 miles north of Salt Lake City. The Logan metro area claimed the top spot in the Milken Institute’s 2022 ranking for best-performing small cities in the nation. 


*updated 7/2023

Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:


Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

*updated 09/2023


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed