The Sorenson Legacy Foundation Center for Clinical Excellence (SCCE) is seeking a Medical Billing Specialist (Business Assistant III) who will be responsible for the accurate and timely processing of daily charges for designated healthcare clinics in the SCCE.

This position includes excellent benefits such as 13 paid holidays; 12 days of vacation and 12 days of sick leave per year; 50% tuition reduction for employee, spouse, and dependents; competitive health benefits packages and a generous contribution toward your retirement. View more information here: Summary of Benefits 2023-2024

Processes daily charges and manages patient accounts according to SCCE’s billing policies and procedures

• Review and process daily charges by reviewing coding and charge amounts, submitting claims, and resolving denied claims
• Manage patient accounts by addressing credits, past due balances, refunds, and addressing patient questions or concerns
• Prepare, submit, and renew pre-authorizations as needed
• Coordinate with clinic providers, front desk staff, and billing manager to ensure successful billing of claims

Audits and submits accounts to designated collection agency

Completes, submits, and maintains provider credentialing and provider group demographics

Other duties as assigned

Minimum Qualifications

• High school diploma or equivalent
• Six years of related work experience; or an associate degree/technical training plus four years of related work experience; or a bachelor’s degree plus two years of related work experience
• Two years of work experience must be working in a healthcare or medical HIPAA environment
• Effective customer service skills and the ability to work cooperatively with a diverse population
• Strong writing and editing skills

Preferred Qualifications

• Two years of experience billing or coding in audiology, speech language pathology, psychiatry, behavioral health (counseling, psychological testing, applied behavior analysis), or telehealth services
• Basic healthcare accounting and/or bookkeeping experience
• Experience with electronic medical records and/or practice management software
• Knowledge of Medicare and Medicaid standards
• Knowledge of coding related to healthcare services, specifically CPT and ICD-10 codes
• Understanding of claim submittals for reimbursement from insurance companies
• Understanding of regulations related to collection of unpaid debts
• Advanced patient account management skills:  posting payments, researching accounts, reconciling payments and charges
• Strong data analysis skills

Knowledge, Skills, and Abilities

• Knowledge of electronic medical records and practice management software
• Skilled in the use of personal computers and related software applications
• Knowledge of healthcare finance/accounting practices
• Skilled in organizing and managing time effectively
• Ability to develop, enhance, and follow documented policies and procedures
• Skilled at developing and maintaining an effective system of professional communication, both verbally and written, with clinic providers, staff, billing team, insurance payer representatives, and patients
• Maintain current knowledge of insurance payer requirements, state, local, and federal rules and regulations
• Knowledge of privacy & HIPAA standards and compliance
• Ability to work with limited supervision and in a team environment
• Ability to manage assigned projects effectively and demonstrate reliability and strong work ethic

Along with the online application, please attach:

1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
2. Contact information for three professional references to be entered in the Candidate Profile
3. Cover letter to be typed/pasted at the end of your application

Please do not upload any documents other than your resume to your candidate profile. You will be instructed to type/paste the cover letter during your application. 

**Document size may not exceed 10 MB.**

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

The Emma Eccles Jones College of Education and Human Services is home to eight academic departments and is committed to providing the best learning opportunities and educational research in the state of Utah. Our programs are strengthened by an on-campus elementary laboratory school and five stand-alone centers, including the Sorenson Legacy Foundation Center for Clinical Excellence. The college offers clinical services to the community across the human lifespan and provides students with real-world service and research opportunities.

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university, with a strong commitment to excellence, access, and inclusion, empowering people to lead successful lives of involvement, innovation, and impact. Utah State provides high-quality education to 27,500-plus students locations throughout the state, including at three residential campuses, eight statewide campuses, and 23 education centers. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties. As an R1 research institution, Utah State is dedicated to advancing knowledge through research and scholarly activities, providing a high-quality undergraduate and graduate education at an affordable price.

Utah State is committed to cultivating a community of inclusive excellence where all perspectives, values, cultures, and identities are acknowledged, welcomed, and valued. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. 

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. 

About the Region

U.S. News and World Report ranked Utah first for its strong economy, fiscal stability, education, and health care. Outstanding outdoor recreational opportunities abound throughout the state, including five national parks, 43 state parks and recreation areas, and 15 alpine ski resorts. The home of USU’s main campus, Logan, is a city of 54,000-plus people in a picturesque mountain valley 80 miles north of Salt Lake City. The Logan metro area claimed the top spot in the Milken Institute’s 2022 ranking for best-performing small cities in the nation. 

*updated 04/2024

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

*updated 09/2023