The Instructional Designer I position works within a team of designers to provide faculty and staff support for educational technologies; create, write, and maintains instructional materials; assist with the quality assurance and accessibility of course content; and provide group and one-on-one consultation and training.

1. Resolves technical concerns from faculty and staff via phone, chat, ticket, email, web conference, and in-person visit.
2. Serves as subject matter expert in educational technologies for faculty and staff.
3. Develops web-based training materials in written, video, and graphical formats.
4. Conducts quality assurance and accessibility reviews for web-based content and implements fixes as needed after obtaining content owner permission.
5. Trains faculty in their use of educational technologies via group workshops and individual consultations (meeting in-person and via web conferencing).
6. Assists faculty in the creation and maintenance of course content and multimedia.
7. Performs front-end systems administration tasks in the learning management system and other educational technology tools.
8. Maintains records of support and development transactions for invoicing and project management purposes.
9. Performs miscellaneous job-related duties as assigned.

Minimum Qualifications:

• Bachelor's degree in instructional design, experience design, or a related field, or an equivalent combination of education and experience
• Professional experience providing customer support and/or systems administration
• Demonstrated experience creating quality instructional materials for real world clients
• Experience working with learning management systems and web-based applications commonly used for education (i.e. web conferencing, video capture and hosting, and assessment authoring)
• Familiarity with HTML, CSS, and modern webdesign practices
• Familiarity with principles of web accessibility
• Familiarity with foundational principles of learning and models of instructional design
• Skill with computer software, operating systems, web browsers, and office software
• Excellent written, verbal, and interpersonal communication skills
• Ability to maintain confidentiality

Preferred Qualifications:

• Master’s degree in instructional design, experience design, or a related field

Along with the online application, please attach:

1. Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
2. Name and contact information (including email) of three professional references to be entered at the beginning of your application in the Candidate Profile
3. Cover Letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.**

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

The Center for Instructional Design and Innovation helps university instructors create and maintain high-quality learning environments. CIDI provides access to practical tools, relevant data, prompt and effective support, consultation, and hands-on training. Learn more at https://cidi.usu.edu

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university, with a strong commitment to excellence, access, and inclusion, empowering people to lead successful lives of involvement, innovation, and impact. Utah State provides high-quality education to 27,500-plus students locations throughout the state, including at three residential campuses, eight statewide campuses, and 23 education centers. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties. As an R1 research institution, Utah State is dedicated to advancing knowledge through research and scholarly activities, providing a high-quality undergraduate and graduate education at an affordable price.

Utah State is committed to cultivating a community of inclusive excellence where all perspectives, values, cultures, and identities are acknowledged, welcomed, and valued. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. 

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. 

About the Region

U.S. News and World Report ranked Utah first for its strong economy, fiscal stability, education, and health care. Outstanding outdoor recreational opportunities abound throughout the state, including five national parks, 43 state parks and recreation areas, and 15 alpine ski resorts. The home of USU’s main campus, Logan, is a city of 54,000-plus people in a picturesque mountain valley 80 miles north of Salt Lake City. The Logan metro area claimed the top spot in the Milken Institute’s 2022 ranking for best-performing small cities in the nation. 

*updated 04/2024

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

*updated 09/2023