Utah State University (USU) invites applications for a Supportive Measures Specialist (Student Success Advisor) in the Office of Equity. Reporting to the Assistant Director and Title IX Coordinator, the Supportive Measures Specialist will advise a diverse population of individuals who have experienced sexual misconduct or discrimination, or who are involved in an Office of Equity investigation. The Supportive Measures Specialist will be responsible for using trauma-informed principles while working to implement university supportive measures.

The Supportive Measures Specialist will have a broad scope of responsibility in conducting intake and implementing appropriate accommodations for students in relation to non-discrimination and sexual misconduct. This position is also responsible for assisting with tracking and implementation for Policy 521: Providing Meaningful Communication with Persons with Limited English Proficiency. Specific responsibilities of this position include but are not limited to the following:

1. Use trauma-informed principles and practices to work with claimants of sexual misconduct or those who have experienced discrimination because of their membership in a protected class.
2. Conduct intakes for individuals who have experienced sexual misconduct or discrimination and explain their options related to supportive measures and/or the grievance process in the Office of Equity.
3. Provide supportive measures such as: seek academic record adjustments, financial aid or scholarship assistance; give class assignment, quiz, test, and attendance support; seek classroom schedule changes; arrange tutoring resources; request housing adjustments; locate alternative parking arrangements; re-arrange work schedules; and provide other supportive measures as needed.
4. Implement supportive measures with students or employees involved in sexual misconduct or discrimination investigations.
5. Develop relationships with USU administration, staff, faculty, academic advisors, the Academic Success Center, Student Affairs, Financial Aid, Scholarship, Registrar, Sexual Assault and Anti-Violence Information (SAAVI), Counseling and Psychological Services (CAPS), USU Police, Campus Housing, Campus Recreation, Campus Parking, Student Health and Wellness, and others.
6. Work with students regarding intake and implementation of pregnancy accommodation requests.
7. Maintain supportive measures requests and all other student records in compliance with university policies, procedures, and regulations.
8. Inform parties and involved faculty and staff about supportive measures and track supportive measures in Maxient, the case management system.
9. Assist with outreach to faculty, staff, and students to educate about supportive measures.
10. Manage student issues and answer questions from parties and involved faculty members that arise regarding supportive measures.
11. Maintain information, data, and statistics on supportive measures provided by the office.
12. Exercise effective decision-making and consult with supervisors as needed.
13. Work with confidential and highly sensitive information.
14. Other duties as assigned.

Minimum Qualifications:

• Bachelor’s degree in social work, psychology, education, or a related field.
• Demonstrated experience working with confidential and sensitive issues and the ability to exercise discretion and good judgment.

Preferred Qualifications:

• Two years’ related experience.
• Knowledge of, and experience applying, trauma-informed practices and procedures.
• Experience advocating for, and implementing or supervising, supportive measures related to affirmative action, equal opportunity, Title IX investigations, and/or a related field.
• Experience using Maxient or other case management system and Banner student information system.

Knowledge, Skills, and Abilities:

• Ability to provide high-level customer care to students, faculty, and staff under stressful circumstances.
• Strong interpersonal, oral, and written communication skills.
• Ability to work both independently and as a member of a team.
• Ability to work effectively with a wide range of stakeholders and diverse populations.
• Ability to be assertive and decisive with strong decision-making skills.
• Ability to work under multiple deadlines and sensitive timelines.
• Knowledge of, and ability to use, computer technology

Along with the online application, please attach:

1. Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV"
2. Cover letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.**

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university, with a strong commitment to excellence, access, and inclusion, empowering people to lead successful lives of involvement, innovation, and impact. Utah State provides high-quality education to 27,500-plus students locations throughout the state, including at three residential campuses, eight statewide campuses, and 23 education centers. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties. As an R1 research institution, Utah State is dedicated to advancing knowledge through research and scholarly activities, providing a high-quality undergraduate and graduate education at an affordable price.

Utah State is committed to cultivating a community of inclusive excellence where all perspectives, values, cultures, and identities are acknowledged, welcomed, and valued. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. 

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. 

About the Region

U.S. News and World Report ranked Utah first for its strong economy, fiscal stability, education, and health care. Outstanding outdoor recreational opportunities abound throughout the state, including five national parks, 43 state parks and recreation areas, and 15 alpine ski resorts. The home of USU’s main campus, Logan, is a city of 54,000-plus people in a picturesque mountain valley 80 miles north of Salt Lake City. The Logan metro area claimed the top spot in the Milken Institute’s 2022 ranking for best-performing small cities in the nation. 

*updated 04/2024

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

*updated 09/2023