Come join our HR Team as a Human Resources Employment Representative (HR Representative I) for Utah State University!

Our Human Resources Employment Representatives answer questions, alleviate concerns, and solve problems via phone, email, and/or in-person, for employees, job applicants, staff, and administrators in areas of employment, Applicant Tracking System (ATS) and job advertising. In addition to employment, our representatives staff the HR Solution Center, which provides customer service on a full range of HR topics including benefits, HRIS, I-9's and employment verifications.

Our staff are dedicated to a positive customer experience and are empowered to engage employees so they can contribute their strongest personal talents to achieving the mission of the University. We support and encourage rather than judge, criticize, and critique. We believe in maintaining an open-minded approach to problem-solving, conflict management, and decision-making. Our staff members are team players who excel at building trusting relationships with customers and co-workers. We strive for a reputation of integrity. If you desire to work in such an environment and meet the qualifications, we welcome your application!

This position may be eligible for hybrid telework after the completion of a 6 month introductory period.

For full consideration please submit your application by 5pm on October 3, 2024.

Job Advertising (50% of time)

• Request advertising for job postings
• Complete invoicing and reconciliation for job advertising
• Create job advertisements & flyers on Canva
• Run reports and analyze data on various methods of job advertising

ATS Administration and Reporting (20% of time)

• Research job related information and edit job advertisements in a consistent format.
• Approve job advertisements to be posted on jobs.usu.edu.
• Send daily notifications to search committees
• Assist faculty and staff users in navigating the ATS website.
• Assist applicants with troubleshooting the ATS website.

Solution Center Representative (20% of time)

• Respond to telephone calls, emails, and walk-in customers to provide assistance with the Banner human resources information system (Banner HRIS), employment eligibility and status, benefits, etc. as a member of the HR Solution Center.

Additional Duties (10% of time)

• Review and approve Electronic Personnel Action Forms (EPAFS) for volunteers and no-pay positions
• Maintain Veterans Preference program
• Administor the USU Employee Discount webpage
• Assist with collecting letters of recommendation for assigned faculty searches
• Additional duties as assigned

Minimum Qualifications:

• Two years of experience in a professional office setting or human resources office is required. An associate degree or business administration certificate may substituted for experience.
• Proficient in Microsoft Office Suite

Preferred Qualifications:

• Experience with Banner and/or iCIMS
• Technical writing skills
• Experience with Human Resource functions
• Experience using Canva

Knowledge, Skills, and Abilities:

• Human Resources Representatives must have the ability to act professionally when encountering customers who, at times, may be frustrated or upset.
• Ability to respond to requests and questions regarding personnel and payroll matters within identified parameters.
• Ability to communicate effectively, both orally and in writing.
• Ability to maintain the confidentiality of records and information.
• Ability to prepare routine administrative paperwork.
• Skilled in the use of personal computers and related software applications.
• Ability to analyze problems and develop creative solutions to complex human resource issues.
• Ability to work with great attention to detail.
• Ability to work on projects independently and as a part of a team.
• Ability to handle frequent interruptions while working on various projects.
• Routinely process highly confidential and sensitive personnel records in a professional and confidential manner.

Along with the online application, please attach:

1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”

Please be prepared to answer the following screening questions: 

What is your ideal office culture?
What strengths would you bring to this position?
Describe your experience using Microsoft Office Suite.
Please describe your experience with technical writing or editing documents.

**Document size may not exceed 10 MB.**

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university, with a strong commitment to excellence, access, and inclusion, empowering people to lead successful lives of involvement, innovation, and impact. Utah State provides high-quality education to 27,500-plus students locations throughout the state, including at three residential campuses, eight statewide campuses, and 23 education centers. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties. As an R1 research institution, Utah State is dedicated to advancing knowledge through research and scholarly activities, providing a high-quality undergraduate and graduate education at an affordable price.

Utah State is committed to cultivating a community of inclusive excellence where all perspectives, values, cultures, and identities are acknowledged, welcomed, and valued. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. 

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. 

About the Region

U.S. News and World Report ranked Utah first for its strong economy, fiscal stability, education, and health care. Outstanding outdoor recreational opportunities abound throughout the state, including five national parks, 43 state parks and recreation areas, and 15 alpine ski resorts. The home of USU’s main campus, Logan, is a city of 54,000-plus people in a picturesque mountain valley 80 miles north of Salt Lake City. The Logan metro area claimed the top spot in the Milken Institute’s 2022 ranking for best-performing small cities in the nation. 

*updated 04/2024

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

*updated 09/2023