Reporting to the Assistant Director of Stewardship, the Stewardship and Donor Engagement Coordinator (Advancement Coordinator) manages donor acknowledgments and reports showing impact, prepares leadership acknowledgment letters, communication templates, and other communications as necessary to further the stewardship mission, collaborating with other Advancement team members and USU entities.

This position works in conjunction with the Assistant Director of Stewardship to coordinate information for impact reports and compiles it to submit to the Strat Comm team. Impact reports may be requested by USU leadership, academic units, and other USU internal stakeholders.

This position maintains the online inventory of donor-named campus entities, which includes coordinating information and photographs to be updated on the website.  They also track stewardship activities for reporting purposes.

As part of the team, the Stewardship and Donor Engagement Coordinator takes part in donor engagement strategy planning and may assist with event and donor engagement planning and execution, as needed.

The Stewardship and Donor Engagement Coordinator must ensure the highest level of accuracy, quality, timing, and other details in all aspects of work. The Stewardship and Donor Engagement Coordinator must execute excellent judgement and have good writing skills. They must be a collaborative and positive team member, be flexible and able to work under tight deadlines. They must be comfortable navigating data to track Stewardship and Donor Engagement impact to help ensure data-driven decision making. 

Leadership and Goals:

• In collaboration with the Stewardship and Donor Engagement Team and the Assistant Director of Stewardship, sets goals, objectives, and plans for creating an exceptional gift and engagement experience for USU’s donors.
• Leads the strategy for assuring donors are thanked meaningfully and are aware of the impact of their giving.
• Makes recommendations to improve the donor acknowledgment and impact reporting process.

Strategic Planning and Coordination:

• Manages USU’s donor acknowledgment plan, ensuring that donors to the University are thanked appropriately, timely, and accurately according to gift levels, donor history, and special circumstances. The Stewardship and Donor Engagement Coordinator leads all levels of the process, including working with university units and preparing mailings.
• Drafts and shepherds leadership thank you letters through the editing and approval process, collaborating with development officers and other partners to ensure personalized and meaningful communications.
• Writes draft copy to be submitted for design.
• Manages the process for disseminating various types of donor reports and notifications.
• Maintains online listing of honorary and non-honorary naming opportunities and requests, and document stories and photographs for donor-named spaces.
• Provides support to the AVP of Stewardship and Donor Engagement for the University Naming Committee.
• Assists in the data pulls, planning, and compiling information on Stewardship and Donor Engagement metrics and activities.

Partnership and Collaboration:

• Works closely with campus partners to support the unit acknowledgment plans.
• Researches and compile information for impact reports, collaborating with campus partners to gather data.
• Provides support for the University’s scholarship donor thank you letter process, collaborating with units.
• Assists with donor events and other stewardship activities as needed.
• Supports projects, events, and processes at all levels in response to the needs of the overall team.
• Provides outstanding customer service consistent with the department’s mission to all internal and external clients.

Minimum Qualifications:

• Four years of experience or an equivalent combination of education plus experience.

Preferred Qualifications:

• Bachelor’s degree.
• Experience working in a philanthropic or higher education environment.
• Knowledge of higher education fundraising principles.

Knowledge, Skills, and Abilities:

• Ability to communicate with donors and campus staff by phone, mail, and email as appropriate relating to privately supported funds.
• Ability to gather disparate information and organize into cohesive content that aligns with intended goals.
• Strong communication and writing skills.
• Flexible and detail oriented.
• Ability to manage time and meet deadlines.
• Skilled in the use of computers.
• Ability to create, compose, and edit written materials.
• Records maintenance skills.
• Database management skills.
• Knowledge of office management principles and procedures.
• Ability to foster effective working relationships within a team environment.
• Ability to make procedural decisions and judgments.
• Knowledge of communication principles, media, and marketing techniques.
• Field specific knowledge, skills, and abilities as described in recruitment notice

Along with the online application, please attach:

1. Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV"
2. Name and contact information for 3 professional references to be entered into Candidate Profile
3. Cover letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.**

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

The Division of Advancement is a welcoming office where inclusiveness and teamwork are highly valued. Advancement staff are engaged in the meaningful work of securing private financial resources to fuel Utah State University's mission by creating gratifying gift and engagement experiences for USU's generous and passionate alumni and friends. Comprising the division are the office of the Vice President, the USU Foundation & Board, Advancement Services, the Alumni Association (Alumni Engagement), Gift Planning, Corporations and Foundations, Strategic Communications, Stewardship and Donor Engagement, the Annual Fund and ACE (Alumni Center for Engagement). Furthermore, the division coordinates all fundraising efforts across campus, including colleges, various programs, extension campuses, and USU Athletics. Through the collaboration of these units, the Division of Advancement is able to achieve significant annual fundraising goals by inspiring stakeholders to invest their time and resources in Utah State University. 

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university, with a strong commitment to excellence, access, and inclusion, empowering people to lead successful lives of involvement, innovation, and impact. Utah State provides high-quality education to 27,500-plus students locations throughout the state, including at three residential campuses, eight statewide campuses, and 23 education centers. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties. As an R1 research institution, Utah State is dedicated to advancing knowledge through research and scholarly activities, providing a high-quality undergraduate and graduate education at an affordable price.

Utah State is committed to cultivating a community of inclusive excellence where all perspectives, values, cultures, and identities are acknowledged, welcomed, and valued. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. 

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. 

About the Region

U.S. News and World Report ranked Utah first for its strong economy, fiscal stability, education, and health care. Outstanding outdoor recreational opportunities abound throughout the state, including five national parks, 43 state parks and recreation areas, and 15 alpine ski resorts. The home of USU’s main campus, Logan, is a city of 54,000-plus people in a picturesque mountain valley 80 miles north of Salt Lake City. The Logan metro area claimed the top spot in the Milken Institute’s 2022 ranking for best-performing small cities in the nation. 

*updated 04/2024

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

*updated 09/2023