Come join our Human Resources (HR) Team as a HR Staff Assistant for Utah State University! This position will be working at the front desk of Human Resources emanating an inviting welcome to the customers via walk-in or phones. This position is part of a fantastic team, working Monday through Friday from 8 am to 5 pm with a one hour lunch break.

General office duties to include (but not limited to):

• Provides general information, greets and directs visitors, and answers routine inquiries.
• Processes employment verifications from multiple entities.
• Performs office duties, including answering phones, directing calls to appropriate parties, data entry, filing, appointment scheduling, and other general duties as assigned.
• Provides administrative support including scheduling appointments and coordinating meetings/conferences.
• Opens and routes incoming mail and distributes to department staff.
• Composes and word-processes various standard documents and correspondence.
• Copies, scans, and/or duplicates materials as requested.
• Department Purchasing card support for the Department P-card holders. Collecting, reconciling and attaching receipts.
• Orders, stocks, and distributes office supplies.
• HR Building Coordinator
• Performs miscellaneous job-related duties as assigned.

Minimum Qualifications:

• One year of office-related experience is required.
• Demonstrated experience in public/customer service role.
• Ability to communicate clearly, both verbally and in writing with the public and customers.
• Working knowledge of Microsoft Office programs
• Ability to operate general office equipment.
• High School diploma/GED.

Preferred Qualifications:

• Relative post-secondary training or related certificate.
• Prior clerical/office work experience.
• Knowledge, Skills, and Abilities:
• Ability and skill to make decisions regarding the day-to-day operation of the functional area.
• Ability to maintain the confidentiality of records and information.
• Database and records management skills.
• Ability to prepare routine administrative paperwork.
• Ability to analyze problems and develop or recommend creative solutions to human resources issues.
• Demonstrated attention to detail.

Problem Solving:

• Must act professionally when encountering customers who, at times, maybe frustrated or upset.
• Ability to handle frequent interruptions while working on various duties.
• Strong organizational skills.
• Routinely process highly confidential and sensitive personnel records in a professional and confidential manner.
• This position functions under minimal to moderate supervision.
• Service Orientation /Customer Service Skills:
• Actively seek ways to assist customers.

Critical Thinker:

• Uses logic and reasoning to identify and recommend solutions and approaches to problems.

Core Characteristics:

• Able to take initiative
• Action Oriented
• Technical Learning
• Commitment to ethical behavior
• Honest and trustworthy
• Strong work ethic
• Commitment to the improvement of USU
• Self-motivated
• Manages multiple tasks quickly and efficiently
• Works well in a team environment and alone
• Decision making

Along with the online application, please attach:

1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”

2. Cover letter to be typed/pasted at the end of your application (iForm)

**Document size may not exceed 10 MB.**

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

USU Human Resources is dedicated to a positive customer experience and team members are empowered to engage employees and use their personal talents to achieve the mission of the university. We support and encourage rather than judge, criticize, and critique. We value diversity and have high expectations of performance and values. We believe in maintaining an open-minded approach to problem-solving, conflict management, and decision-making. Our staff members are team players who excel at building trusting relationships with customers and co-workers. We strive for a reputation of integrity. If you desire to work in such an environment and meet the qualifications, we welcome your application!

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.

USU enrolls 28,900 students, both online and in person at locations throughout the state. Utah State’s 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties.

Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies’ long-standing tradition of athletic and academic excellence is exemplified by conference championships in multiple sports, reflecting USU's commitment to perseverance and achievement.

Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. 

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. 

*updated 02/2025

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

*updated 09/2023