Incumbents in the Academic Advisor Coordinator position advise prospective, current, and former students within a specified undergraduate academic department. Incumbents advise and assist students in the development of academic plans and class schedules. Additionally, incumbents assess academic level, attend to student academic inquiries, assist in the resolution of individual academic problems, and advise on academic program changes. Incumbents also prepare students’ graduation applications for Dean approval in DegreeWorks and assist students with semester-by-semester planning in preparation for declaring a major.

The Academic Advisor Coordinator is distinguished from the Academic Advisor in that incumbents in the Coordinator level, in addition to providing direct student services comparable to an Academic Advisor, use data analytics to identify and develop proactive interventions to be implemented to help students persist from semester to semester to complete degrees.

Reporting and Supervisory Responsibilities: The position is supervised by the Director of Advising and Student Services who will also conduct performance evaluations.

• Provides advising services in person, through video conferencing, or by email.
• Provides accurate information related to curriculum, graduation requirements, and university policies and procedures.
• Creates semester-by-semester graduation plan in DegreeWorks and monitors students’ progress toward their declared major.
• Assist local high school students with concurrent enrollment registration, including technical education.
• Provides information and strategies to utilize available campus resources and services.
• Maintains confidentiality.
• Assists students in making responsible and informed decisions impacting academic progress.
• Encourages and guides students as they define and develop realistic goals.
• Assists students in understanding the purpose of higher education and its impact on life goals.
• Discusses the benefits of building a learning community, network, and support system among peers, professors, and mentors.
• Makes appropriate referrals to other University and non-university resources.
• Maintains records and documentation of advising interactions.
• Assist in developing and updating yield communication plans.
• Assist in building communication planning for local concurrent enrollment students and ensure communication is sent regularly to registered students and high school counselors.
• Represent the advising department as needed.
• Update and revise online orientation modules as needed for USU Eastern.
• Serve as yield outreach lead for the A-Team. Attend required A-Team meetings to provide support and training to student workers, including their online training modules in Canvas.
• Performs miscellaneous job-related duties as assigned.

Minimum Qualifications:

• Bachelor’s degree plus two years of relevant experience is required.

Preferred Qualifications:

• Experience working with high school staff or students.
• Banner or Argos training.
• Master’s Degree.

Knowledge, Skills, and Abilities

• Ability to work independently, build relationships with external units, speak in front of large audiences, and communicate institutional policies, procedures, and language to the general population.
• Knowledge and understanding of a specialized area/program/process of advising.
• Ability to develop content, programs, and services for targeted area of coordination.
• Ability to lead training and day-to-day efforts of co-workers around mission critical initiatives.
• Ability to make complex decisions, identify issues within area of coordination, problem solve, resolve, and communicate issues and their resolutions with advisors and administrators.
• Ability to assess the success of programs/coordination areas and manage budgets.
• Ability to use professional judgement in ambiguous situations.
• Verbal and written communication skills and effective public speaking skills including ability to communicate with individuals as well as groups.
• Ability to work in a fast paced environment with multiple demands and changing needs with verification of working collaboratively within a team environment.
• Ability to work with students in 1:1 or group advising settings.
• Ability to learn and maintain current knowledge of complex program requirements, policies, and procedures.
• Ability to work with a boad range student backgrounds.
• Ability to develop and/or deliver programs.
• Knowledge of and proficiency in a variety of current and emerging technology platforms.

Along with the online application, please attach:

1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”

2. Cover letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.**

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.

USU enrolls over 29,800 students, both online and in person at locations throughout the state. Utah State’s 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU educates students from all 50 states and more than 80 countries. For over 100 years, USU Extension has served and engaged Utahns, serving every county in the state.

Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies’ long-standing tradition of athletic and academic excellence is exemplified by recent Mountain West regular-season and tournament championships in women’s volleyball, three consecutive Mountain West tournament titles in women’s soccer conference championships, and a first-ever conference championship for gymnastics, reflecting USU's commitment to perseverance and achievement.

Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported and where diversity of thought and culture are cultivated. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. 

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and a reasonable accommodation for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. 

*updated 12/2025

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring, promotion, transfer, or termination based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy or any other federal, state, or local law.

Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race, color, religion, sex, familial status, disability, national origin, source of income, sexual orientation, or gender identity. Additionally, the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.

In all circumstances, Utah State University follows state and federal laws related to sex-segregated spaces.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

For further information regarding non-discrimination, please visit crtix.usu.edu or contact:

U.S. Department of Education

Denver Regional Office

303-844-5695| OCR.Denver@ed.gov

U.S. Department of Education

Office of Assistant Secretary for Civil Rights

800-421-3481 |  OCR@ed.gov

*updated 10/2025