The Shingo Institute is seeking a self-starting program and student support person to help work with Shingo MBA Specialization. This role is instrumental in student success and program execution. This part-time position will assist the director of executive education and work closely with the entire Shingo Institute staff as well as the MBA office at the Jon M. Huntsman School of Business. Occasional travel may be required.

This position is telework eligible within the state of Utah. Telework outside of the state of Utah is subject to review and approval by the University prior to a job offer being extended.

• Advising: Provide academic guidance and support to Shingo Specialization students, including course selection, and scheduling.
• Student Support: Serve as a resource for students within the Shingo Specialization, offering support and guidance. Communicate program updates, deadlines, and other important information to students in a timely and effective manner.
• Program Coordination: Coordinate program activities (such as orientation, Shingo workshops, scheduling student check-ins, and events) to enhance the student experience and promote successful completion of program. Collaborate with faculty, MBA and Shingo Institute staff, and other stakeholders to enhance the program and student experience.
• Program Promotion: Assist MBA and Shingo Institute staff in marketing and recruiting efforts to grow the Shingo specialization. Collaborate and coordinate a system to standardize and scale the program as it grows. Occasional travel may be required.
• Student Engagement: Foster a sense of community among Shingo MBA students through regular communication, networking opportunities, and engagement initiatives.
• Record Keeping: Maintain accurate records of student progress, including grades, credits, and program requirements, to ensure timely completion of the program.
• Shingo Institute Support: Assist with other projects as needed.

Minimum Qualifications:

• Excellent communication, interpersonal, and organizational skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong attention to detail and ability to maintain accurate records.
• Proficiency in Microsoft Office, Salesforce, and other relevant software applications.
• Proficient with zoom and teams video conferencing platforms.
• Willingness to learn and implement AI solutions.

Preferred Qualifications:

• Knowledge of the Shingo Institute and Shingo Model.
• Five years of previous experience in student services or related field.
• Knowledge of higher education policies, procedures, and regulations – Utah State University.

Along with the online application, please attach:

• Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
• Contact Information for Professional References to be enetered at the beginning of your application in the Candidate Profile
• Cover letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.**

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

Why Join Us?

The Shingo Institute is a globally recognized leader in operational excellence. This is a unique opportunity to shape the future of AI integration in a mission-driven organization that values innovation, learning, and impact. You’ll be part of a collaborative team working to transform organizations and lives through principled leadership and continuous improvement.

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.

USU enrolls over 29,800 students, both online and in person at locations throughout the state. Utah State’s 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU educates students from all 50 states and more than 80 countries. For over 100 years, USU Extension has served and engaged Utahns, serving every county in the state.

Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies’ long-standing tradition of athletic and academic excellence is exemplified by recent Mountain West regular-season and tournament championships in women’s volleyball, three consecutive Mountain West tournament titles in women’s soccer conference championships, and a first-ever conference championship for gymnastics, reflecting USU's commitment to perseverance and achievement.

Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported and where diversity of thought and culture are cultivated. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. 

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and a reasonable accommodation for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. 

*updated 12/2025

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring, promotion, transfer, or termination based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy or any other federal, state, or local law.

Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race, color, religion, sex, familial status, disability, national origin, source of income, sexual orientation, or gender identity. Additionally, the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.

In all circumstances, Utah State University follows state and federal laws related to sex-segregated spaces.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

For further information regarding non-discrimination, please visit crtix.usu.edu or contact:

U.S. Department of Education

Denver Regional Office

303-844-5695| OCR.Denver@ed.gov

U.S. Department of Education

Office of Assistant Secretary for Civil Rights

800-421-3481 |  OCR@ed.gov

*updated 10/2025