Team Responsibility

Within Student Financial Support, there are different teams established to fulfill our mission. These teams include Federal Aid, Scholarships, Student Money Management Center, and Leadership. These teams work closely with each other to collaborate, reduce barriers, and enhance resources.

The Leadership Team works closely to support each other, and the other teams within the office. This team supports university programs that are large in size, scope, and complexities which are embedded within enrollment management strategies at USU. Regardless of position, all team members have the following responsibilities:

• Compliance: Administering federal, state, and institutional aid requires team, office, and institutional compliance to different laws, statutes, regulations and policies. All team members have a responsibility to focus on compliance.
• Data Privacy: Student Financial Support has access to sensitive data, and this data is protected through different federal laws and institutional policies. All team members have a responsibility to protect data.
• Integrity: Being honest and having strong ethical principles is vital. Embracing unity and collaboration is at the core of our culture, fostering a strong work ethic that values the diverse strengths and perspectives each team member brings.
• Collaboration: Creating a culture of open communication, respect, and purpose is essential. All team members have a responsibility to contribute to a positive, collaborative team. This includes continuous training, deductive reasoning and problem solving, customer service, willingness to learn and acquire new skills, and commitment to deadlines.

Position Overview

The Director of Scholarships (Associate Director in HR systems) is responsible for overseeing the Scholarship Team, state aid programs, and institutional aid managed in Student Financial Support. This position reports to the Executive Director in Student Financial Support.

All team members strive to possess the following characteristics:

• Friendly disposition and enjoys working with students.
• Detail oriented, accurate, and self-motivated.
• Organized and able to work in a fast-paced office as a community-minded team member.

The Director of Scholarships will be part of the Leadership Team and work collaboratively with all office staff, including campus partners across the USU system. Duties and responsibilities of this position may include:

• Awareness & oversight of campus-wide processing of institutional scholarships and endowment funds
• Awareness & oversight of state aid programs and programs directed by the Utah System of Higher Education
• Collaborate with department and division leadership on enrollment strategies
• Oversee awarding of institutional UG academic and other scholarship programs (i.e. Legacy, etc.)
• Budget and account management
• Involvement in institutional scholarship awarding strategies (including fund utilization, understanding discount rates, etc)
• Lead the recruitment, training, development, supervision, and evaluation of a dedicated scholarship team
• Developing and analyzing data
• Manage specific scholarship and endowment accounts housed within Student Financial Support
• Represent the institution and serve on committees specific to scholarship administration
• Supervise full-time staff

Minimum Qualifications

• Bachelor's degree plus 4+ years of experience; or 8+ years of directly related experience
• Knowledge, skillset, or potential related to the specific duties & responsibilities of the position.

Preferred Qualifications

• Experience in Higher Education
• Utah State University Experience
• Masters Degree
• 5+ years of progressive experience at an institution of higher education of similar scope and size as Utah State University.
• Experience with state financial aid compliance audits, budget management, or student aid reporting.
• Previous supervisor/managerial leadership experience.
• Familiarity with any of the following systems: Office 365, Banner, CampusLogic (StudentForms, CampusCommunicator, ScholarshipUniverse), ServiceNow, or similar systems.
• Familiarity with USU policies and procedures.
• Familiarity with Federal and/or State aid regulations.
• Experience developing and analyzing data.

Disclaimer

• The description above indicates the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to the position.

Along with the online application, please attach:

1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
2. Cover letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.**

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

Division Information

The Division of Strategic Enrollment Management at Utah State University is dedicated to overseeing and implementing effective enrollment strategies that help students seamlessly apply and enroll. With a focus on student success and exceptional customer service, the division promotes innovative and data-informed approaches to support student needs. It offers various admissions pathways tailored to different learners, while administering all levels of financial aid to address affordability. By fostering collaboration and staying ahead of trends, the division aims to enhance the overall student experience, guiding individuals from application to graduation.

Department Information

Student Financial Support provides resources to help students pay for school. These resources include Federal Financial Aid, State of Utah Aid, and Institutional Aid. Additionally, The Student Money Management Center provides free, one-on-one coaching sessions to help students create budgets and to discover how they can pay for college.

The heart of our work is to serve students. Recognizing finances is a concern for many students, Student Financial Support diligently strives to provide all sources of funding and coaching that may help a student achieve their educational goals. Because Student Financial Support administers federal, state, and institutional aid, we focus on discretion, accountability, and compliance. Within this framework, we will do everything we can to help students.

As Utah’s student-centered, land-grant research university, Utah State University expands opportunity and strengthens communities across the state through learning, discovery, extension, and engagement. Founded in 1888, USU now holds two Carnegie distinctions: R1 status for very high research activity and the Carnegie Community Engagement Classification. Its innovative research and scholarship is grounded in reciprocal partnerships with local, regional, and global communities, advancing knowledge and serving the public good across Utah, the nation, and the world. With over 50 world-class research facilities and the nation’s second-oldest undergraduate research program, USU prepares students to become active, civically engaged leaders who can address critical societal challenges.

USU enrolls over 29,800 students, both online and in person at locations throughout the state. Utah State’s 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU educates students from all 50 states and more than 80 countries. For over 100 years, USU Extension has served and engaged Utahns, serving every county in the state.

Competing at the NCAA Division I level in 16 sports, USU is a proud member of the Pac-12 Conference, which it joined July 1, 2026. The Aggies capped a historic final season in the Mountain West by capturing nine combined regular-season and tournament titles in 2025-26, with five teams advancing to postseason play. This tradition of excellence extends to the classroom, where 232 student-athletes earned academic honors, and to the community, where USU ranked second nationally in Division I service hours, with nine teams placing in the top 10 for community service.

Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported and where diversity of thought and culture are cultivated. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when it named Utah State the best employer in Utah in 2023. Learn more about USU.

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and a reasonable accommodation for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA coordinator in the Office of Human Resources at 435-797-0122 or hr@usu.edu.

*updated 10/26

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring, promotion, transfer, or termination based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy or any other federal, state, or local law.

Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race, color, religion, sex, familial status, disability, national origin, source of income, sexual orientation, or gender identity. Additionally, the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.

In all circumstances, Utah State University follows state and federal laws related to sex-segregated spaces.

The following office has been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Civil Rights & Title IX Office

Old Main Room 405

1475 Old Main Hill, Logan UT 84322

titleix@usu.edu

(435) 797-1266

For further information regarding non-discrimination, please visit crtix.usu.edu or contact:

U.S. Department of Education

Denver Regional Office

303-844-5695| OCR.Denver@ed.gov

U.S. Department of Education

Office of Assistant Secretary for Civil Rights

800-421-3481 |  OCR@ed.gov

*updated 08/2026