Working under the direction of the Testing Supervisor, Testing Assistants will help in many aspects of the Professional Testing Center, for undergraduate and graduate admissions testing, professional school admissions testing, and many licensure and certification exams. Assist with computer-based testing in the planning, calendaring, security, administration, and scoring of multiple programs. Will train, certify, and re-certify annually for endorsement to proctor with various test companies. May help with outreach both on and off-campus to determine potential professional testing needs and expand test offerings for USU students, future students, and the public. Will assist with various other office tasks as required.

• Assist Testing Supervisor in many aspects of testing programs and office management
• Help to coordinate and mesh calendars of multiple computer-based test programs, including opening calendars in advance and guarding against over-booking and test-type conflicts
• Train and certify by examination for multiple professional test programs which have this as a requirement (ETS, Prometric, PAN, etc.), and re-certify annually in each
• Proctor and continuously monitor active test sessions and guard against examinee misconduct
• Ensure test security before, during, and after all exam administrations
• Assist in the management of test registration and payment program, RegisterBlast, and help to keep testing and historical records correct and current, including annual volume reporting
• Assist with maintaining and updating Professional Testing Center website
• Interact and communicate frequently with test candidates, test companies and vendors, and campus and high school communities by phone, email, chat, and in person
• Be aware of all FERPA, privacy, and test company confidentiality laws and guidelines, and abide by them at all times
• Help with various office task such as deposits, purchasing and maintaining supplies, cleaning, copying, scanning, etc.

Minimum Qualifications:

• Office experience in an educational setting or comparable experience in the private sector

Preferred Qualifications:

• Graduate student
• Two years of directly related experience in testing, teaching, counseling, etc., or an Associate’s Degree in a related field

Knowledge, Skills, and Abilities:

• Excellent verbal and written communication skills
• High level of personal integrity
• The ability to multi-task, manage time efficiently, and attend to detail with speed and accuracy
• Ability to work independently and self-motivate
• Good public relations skills
• Excellent computer and internet skills
• Proficient in MS Office Suite (Word, Excel, Outlook, Powerpoint)
• Knowledge of university policies and procedures
• Experience with university systems (Banner, Canvas, Service Now, etc.)
• Direct experience in another professional or higher education testing center
• Skill with computers in installation, maintenance, troubleshooting and networking

Along with the online application, please attach:

1. Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
2. Cover Letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.**

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university, with a strong commitment to excellence, access, and inclusion, empowering people to lead successful lives of involvement, innovation, and impact. Utah State provides high-quality education to 27,500-plus students locations throughout the state, including at three residential campuses, eight statewide campuses, and 23 education centers. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties. As an R1 research institution, Utah State is dedicated to advancing knowledge through research and scholarly activities, providing a high-quality undergraduate and graduate education at an affordable price.

Utah State is committed to cultivating a community of inclusive excellence where all perspectives, values, cultures, and identities are acknowledged, welcomed, and valued. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. 

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. 

About the Region

U.S. News and World Report ranked Utah first for its strong economy, fiscal stability, education, and health care. Outstanding outdoor recreational opportunities abound throughout the state, including five national parks, 43 state parks and recreation areas, and 15 alpine ski resorts. The home of USU’s main campus, Logan, is a city of 54,000-plus people in a picturesque mountain valley 80 miles north of Salt Lake City. The Logan metro area claimed the top spot in the Milken Institute’s 2022 ranking for best-performing small cities in the nation. 

*updated 04/2024

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

*updated 09/2023