We are looking for a skilled IT professional to join our team as a Computer Technician III who will provide comprehensive technical support within the Sorenson Center for Clinical Excellence, a complex HIPAA-compliant clinical environment. Opportunities for training and growth are available.

This position is eligible for excellent benefits including: 13 paid holidays, earn 12 days of paid leave and 12 days of sick leave per year, 50% tuition reduction for employee and spouse, competitive health benefits packages and a generous contribution into your retirement. View more information here: Summary of Benefits 2024-2025

• Troubleshooting and resolving hardware, software, and network issues
• Assisting with system upgrades; and ensuring compliance with security protocols.
• The technician will support clinical workforce members by configuring, deploying, tracking, and properly disposing of devices; managing user accounts; and providing technical support and instruction across various Windows and Mac platforms while ensuring adherence to HIPAA requirements.

Minimum Qualifications:

• Three years of experience in a related field or an equivalent combination of education plus experience is required

Preferred Qualifications:

• Strong knowledge of computer hardware, software, and networking
• Familiarity with common operating systems (e.g., Windows, macOS, IOS and Android) and software applications (e.g., MS Office, antivirus programs)
• A+, Network+, or similar certification
• Knowledge of Health Insurance Portability and Accountability Act (HIPAA) and security of electronic protected health information (ePHI)

Knowledge, Skills, and Abilities:

• Strong problem-solving and critical thinking skills
• Ability to communicate technical information to non-technical users
• Ability to work in a team-oriented environment
• Strong organizational skills and attention to detail
• Willingness to learn new skills

Along with the online application, please attach:

1. Resume/CV to be uploaded at the beginning of your application in the candidate profile under “Resume/CV”
2. Names and contact information for at least three professional references to be provided at the beginning of your application in the candidate profile
3. Cover Letter to be typed/pasted in a text box at the end of the application

**Document size may not exceed 10 MB.**

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. Employees are frequently required to sit, stand, walk, bend, stoop, use hands and fingers, and reach with hands and arms. Employees must be able to lift and move up to 30 pounds and retrieve and transport computer equipment.

The Emma Eccles Jones College of Education and Human Services is committed to inclusive excellence in research, teaching, and service activities across a wide array of education and human service fields.  The college is home to eight academic departments with approximately 200 faculty who are engaged in innovative research and high-quality graduate and undergraduate education. The college’s programs and outreach missions are strengthened by an on-campus elementary laboratory school and five stand-alone centers, including the Sorenson Legacy Foundation Center for Clinical Excellence. Faculty, students, and staff within the college also engage with a broad range of community partners to both provide opportunities for community-engaged research and learning and enhance the quality of education and human service programs throughout the state of Utah.

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university, with a strong commitment to excellence, access, and inclusion, empowering people to lead successful lives of involvement, innovation, and impact. Utah State provides high-quality education to 27,500-plus students locations throughout the state, including at three residential campuses, eight statewide campuses, and 23 education centers. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties. As an R1 research institution, Utah State is dedicated to advancing knowledge through research and scholarly activities, providing a high-quality undergraduate and graduate education at an affordable price.

Utah State is committed to cultivating a community of inclusive excellence where all perspectives, values, cultures, and identities are acknowledged, welcomed, and valued. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. 

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. 

About the Region

U.S. News and World Report ranked Utah first for its strong economy, fiscal stability, education, and health care. Outstanding outdoor recreational opportunities abound throughout the state, including five national parks, 43 state parks and recreation areas, and 15 alpine ski resorts. The home of USU’s main campus, Logan, is a city of 54,000-plus people in a picturesque mountain valley 80 miles north of Salt Lake City. The Logan metro area claimed the top spot in the Milken Institute’s 2022 ranking for best-performing small cities in the nation. 

*updated 04/2024

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

*updated 09/2023