Utah State University is committed to nurturing and empowering all of our students. To assist with the challenges facing some students, the Assistant Director of Access Outreach & Engagement (Program Coordinator II) will assist students in navigating the higher education system by providing support, resources, and direction in understanding Utah State. The successful candidate will work closely with students and their families to navigate the admissions process, review financial assistance offered and assist students through their first-year of enrollment at Utah State University.

As a member of the Admissions Pathways & Engagement team, the successful applicant will coordinate outreach activities to identify and contact prospective first-generation students across the USU System, provide them with information about the University, and facilitate their enrollment. The successful candidate must possess excellent communication skills in order to provide outstanding customer service over the telephone, in email correspondence, and in person to students and their parents.

Assistant Director of Access Outreach & Engagement (Program Coordinator II) will be responsible for efforts including, but not limited to:

• Contact with potential students and parent/guardian
• Plan and execute True Blue: College Access Days, strategic high school visits, and other historically underrepresented student focused events
• Manage and award HB144 Waiver Program
• Guide students and their parents through potential obstacles and barriers of access that students face, guide families through the enrollment process, and
• Connect students to mentors and resources (e.g., faculty, the LatinX Center, Aggie First Scholars, etc.)
• Coordinate the AggieUp Program with local high schools to promote concurrent enrollment and access to higher education
• Advise a group of Ambassadors that focus on college access efforts
• Plan and execute Spanish language campus tours
• Initiate the creation and maintenance of websites and materials specific to student needs (Spanish language, first-generation, etc.)

Because recruitment at Utah State is a team effort, candidates will be instrumental in providing team leadership in the recruitment of targeted student populations, exploring/identifying potential growth markets, and building relationships among all USU campuses and sites. This role will initiate, manage and oversee projects that align with the university’s Land Grant mission for access. They will lead these campaigns and initiatives with the help with staff inside and outside of the Admissions Pathways & Engagement Office. This position will drive recruitment by training, managing and coordinating with Admissions Specialists across the USU System.

Minimum Qualifications:

• Master's degree OR Bachelor's degree plus two years of experience in recruiting, admissions, registration, student services related area or an equivalent
• Cultural competence and understanding
• Fluent in Spanish (verbal, written and cultural)
• Experience with first-generation students
• Understanding of admission and scholarship requirements and procedures
• Excellent oral and written communication skills
• Extensive public speaking experience
• Event development and coordination
• Willingness to travel, evening and weekend work
• Familiarity with Microsoft Office and willingness to learn new computer programs
• Familiarity with various social media networks
• Experience in designing, coordinating, and implementing new programs
• Experience with program evaluation experience (collecting and analyzing data)

Preferred Qualifications:

• Master's degree or some graduate work
• Cultural competency training
• Understanding of educational barriers for specific demographics (ex. first-generation)
• Willingness for continual education in relevant topics
• Familiarity with Banner and CRM Softwares
• Education or experience in public relations/marketing
• Strong computer skills
• Supervision of students and/or student groups
• Tele counseling/ virtual communication experience

Knowledge, Skills, and Abilities:

• Knowledge of/and appreciation for higher education
• Skilled in organizing resources and establishing priorities
• Ability to work collaboratively with key stakeholders at USU and the community
• Ability to work with a variety of audiences including prospective students (traditional & post-traditional), parents, advisors and alumni, and tailor messages to specific populations
• Ability to multitask and initiate new projects
• Ability to make administrative/procedural decisions and judgments

Along with the online application, please attach:

1. Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
2. Cover Letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.**

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university, with a strong commitment to excellence, access, and inclusion, empowering people to lead successful lives of involvement, innovation, and impact. Utah State provides high-quality education to 27,500-plus students locations throughout the state, including at three residential campuses, eight statewide campuses, and 23 education centers. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties. As an R1 research institution, Utah State is dedicated to advancing knowledge through research and scholarly activities, providing a high-quality undergraduate and graduate education at an affordable price.

Utah State is committed to cultivating a community of inclusive excellence where all perspectives, values, cultures, and identities are acknowledged, welcomed, and valued. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. 

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. 

About the Region

U.S. News and World Report ranked Utah first for its strong economy, fiscal stability, education, and health care. Outstanding outdoor recreational opportunities abound throughout the state, including five national parks, 43 state parks and recreation areas, and 15 alpine ski resorts. The home of USU’s main campus, Logan, is a city of 54,000-plus people in a picturesque mountain valley 80 miles north of Salt Lake City. The Logan metro area claimed the top spot in the Milken Institute’s 2022 ranking for best-performing small cities in the nation. 

*updated 04/2024

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

*updated 09/2023