The USU Salt Lake Center wants you to join their dynamic team. If you enjoy working with others to provide an excellent level of customer service, this job is for you. The Staff Assistant II is a full-time benefited position, that will be a key member of the Salt Lake team. In this position you will contribute your talents to staff, faculty, students, and others to achieve the mission of the University and the Salt Lake Center. This includes providing setup and support for daily events and classes. This position has a daytime schedule that may require some evenings and Saturdays.

If you desire to work in a great team environment and meet the qualifications, we welcome your application.

Events: 50% of time

• Assist with setup and operation of meetings and events
• Be willing to work some evenings and Saturdays – planned in advance
• Schedule, organize, and prioritize the events
• Serve as the day of liaison between client and Salt Lake Team to ensure a successful and safe event
• Report any event changes or issues pre and post event
• Assist with cleaning and take down of event rooms

Reception/Office: 40% of time

• Answer phones
• Data entry and filing
• Cover the Reception Desk and interact and communicate professionally with faculty, students, visitors, administrators, and supervisor
• Assist with ordering and organizing office supplies
• Help with basic IT issues

Classroom Facilitation: 10% of time

• Setup classrooms, operate equipment, trouble-shoot technical problems, proctor tests, collect assignments, and distribute class materials
• Facilitate broadcasts of Interactive Video Conferencing (IVC) and Zoom courses
• Provide updates to supervisor on technology, classroom or event issues
• Assist with cleaning of classrooms
• All other duties as assigned

Minimum Qualifications:

• Two years of experience in an office setting or an associate degree/vocational training is required.
• Must be reliable and punctual

Knowledge, Skills, and Abilities:

• Skilled with computers and related software, with a thorough knowledge of Microsoft Office in a Windows environment
• Skilled with basic office equipment, including printers, copiers, and telephone systems.
• Strong organizational skills and attention to detail
• Strong verbal and written communication skills.
• Ability to handle sensitive and confidential business data and personal information in a calm & professional manner.
• Ability to problem solve and complete multiple projects and deadlines simultaneously
• Work independently and as a member of a team
• Knowledge of University policies and procedures.
• Excellent customer service skills.
• Some IT help desk experience helpful

Along with the online application, please attach:

1. Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV"
2. Name and contact information for 3 professional references to be entered into Candidate Profile
3. Cover letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.**

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university, with a strong commitment to excellence, access, and inclusion, empowering people to lead successful lives of involvement, innovation, and impact. Utah State provides high-quality education to 27,500-plus students locations throughout the state, including at three residential campuses, eight statewide campuses, and 23 education centers. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties. As an R1 research institution, Utah State is dedicated to advancing knowledge through research and scholarly activities, providing a high-quality undergraduate and graduate education at an affordable price.

Utah State is committed to cultivating a community of inclusive excellence where all perspectives, values, cultures, and identities are acknowledged, welcomed, and valued. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. 

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. 

About the Region

U.S. News and World Report ranked Utah first for its strong economy, fiscal stability, education, and health care. Outstanding outdoor recreational opportunities abound throughout the state, including five national parks, 43 state parks and recreation areas, and 15 alpine ski resorts. The home of USU’s main campus, Logan, is a city of 54,000-plus people in a picturesque mountain valley 80 miles north of Salt Lake City. The Logan metro area claimed the top spot in the Milken Institute’s 2022 ranking for best-performing small cities in the nation. 

*updated 04/2024

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

*updated 09/2023