The Aggie Chocolate Factory, Research, and Learning Center (ACF) within the College of Agriculture and Applied Sciences at Utah State University is a small-scale craft manufacturer of bean-to-bar chocolate specializing in high quality single origin products. As a manufacturer it is essential that the factory operate efficiently and safely as a business, research, and center of education and learning. To accomplish this, the facility must comply with industry best practice standards of operation and management. The ACF has a temporary part-time position for a multi-talented individual willing to accept a wide range of responsibilities from customer service, factory maintenance, and production. The position reports directly to the manager of the ACF.

Availability:

The Aggie Chocolate Factory will accommodate your schedule as best as possible with priority given to your academic schedule.
To maintain this position, you will be required to work between 10-20 hours per week.

Customer Service:

• Smile! This is a chocolate factory, you should be passionate about chocolate
• Conduct public tours of the Aggie Chocolate Factory for large and small groups
• Conduct special seminars and tasting sessions for Aggie Chocolate Factory guests
• You will be responsible for collecting payment via credit, debit or other card and accurately navigate the POS system
• Serve drinks and other chocolate treats
• Prepare hot and cold chocolate drinks by following recipes meticulously
• Maintain a clean, well-organized work environment including sweeping & mopping floors, wiping & shining counters, cleaning and shining machines, etc.
• Open/close facility as needed at beginning and ending of shifts
• Perform clerical tasks such as answering phone calls, taking orders, and keeping electronics systems up to date
• Sort and prepare cocoa beans for roasting
• Wash dishes and utensils used for preparation of café and production items
• Become an expert in chocolate and be prepared to make recommendations
• Ability to think logically, critically, solve problems, and implement solutions
• Ability to prioritize and adapt as necessary to changing circumstances
• Personal computer skills including but not limited to Microsoft Excel and Word
• Ability to work independently and with teams
• Commitment to continual personal improvement and operations improvement
• Commitment to quality, safety, efficiency, teaching, and learning
• Friendly and positive attitude, high energy, and enthusiasm
• Initiative and strong work ethic
• Willingness to listen and learn from others and seek support from others when needed

Minimum Qualifications:

• Experience working in an industrial food manufacturing business or restaurant
• Knowledge of quality assurance and quality control for food manufacturing
• Currently hold or acquire a food handler’s permit before employment commences
• Basic mathematics skills
• Effective communications skills
• Demonstrated customer service skills
• Availability to work any shift as required including weekends, holidays, and special events.
• Follow workplace dress code
• Zero tolerance for personal use of cell phones and earbuds while in the factory without permission from the factory manager.

Knowledge, Skills, and Abilities:

• Take initiative
• Maintain confidentiality
• Be accountable
• Behave ethically
• Be honest and trustworthy
• Demonstrate a strong work ethic
• Be inquisitive
• Be detail oriented
• Be self-motivated
• Efficiently manage multiple tasks
• Be a team player
• Be committed to improving USU

Along with the online application, please attach:

1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV” 

2. Cover letter to be typed/pasted at the end of your application  

**Document size may not exceed 10 MB.**

This position requires moderate physical activity, including the handling of average weight objects up to 50 pounds and/or standing or walking more than four hours per day. The work environment involves exposure to potentially dangerous materials and situations that require following extensive safety precautions and may include the use of protective equipment.

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university, with a strong commitment to excellence, access, and inclusion, empowering people to lead successful lives of involvement, innovation, and impact. Utah State provides high-quality education to 27,500-plus students locations throughout the state, including at three residential campuses, eight statewide campuses, and 23 education centers. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties. As an R1 research institution, Utah State is dedicated to advancing knowledge through research and scholarly activities, providing a high-quality undergraduate and graduate education at an affordable price.

Utah State is committed to cultivating a community of inclusive excellence where all perspectives, values, cultures, and identities are acknowledged, welcomed, and valued. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. 

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. 

About the Region

U.S. News and World Report ranked Utah first for its strong economy, fiscal stability, education, and health care. Outstanding outdoor recreational opportunities abound throughout the state, including five national parks, 43 state parks and recreation areas, and 15 alpine ski resorts. The home of USU’s main campus, Logan, is a city of 54,000-plus people in a picturesque mountain valley 80 miles north of Salt Lake City. The Logan metro area claimed the top spot in the Milken Institute’s 2022 ranking for best-performing small cities in the nation. 

*updated 04/2024

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

*updated 09/2023