Incumbents in the Facilities Service Representative series clean and maintain building areas to maximize a healthy, safe, pleasant, and functional environment. Incumbents work as a member of a team to complete tasks.

Distinguishing Characteristics:

The Facilities Service Representative II is distinguished from the Facilities Service Representative I in that incumbents in the II level work with less supervision and have the skills to perform a broader range of assignments.

Reporting and Supervisory Responsibilities:

The Facilities Service Representative II reports to a Team Leader Facilities. This classification may train and guide hourly and/or student employees.

Typical Functions:

• Cleans, refinishes, and maintains a variety of floor coverings.
• Cleans restrooms and restocks paper and soap supplies.
• Maintains building lighting by replacing incandescent bulbs and fluorescent tubes, deflector covers, and cleaning fixtures.
• Removes debris from trash receptacles and keeps liners and receptacles clean.
• Dusts furniture, blinds, and equipment.
• Cleans and washes windows, walls, and doors.
• Removes snow and ice from all exits, entrances, fire escape exits, and handicap ramps.
• Initiates and tags work orders for repair and maintenance.
• Assists in maintaining adequate stock of cleaning supplies for repair and maintenance.
• Ensures proper care in the use and maintenance of equipment and supplies.
• Promotes continuous improvement of workplace safety and environmental practices.
• Performs all duties and tasks assigned by a supervisor or manager such as attending training and participating in development teams.
• Performs miscellaneous job-related duties as assigned.

Minimum Qualifications:

• One year of commercial cleaning experience is required. Position contingent on the successful completion of a background check.

Knowledge, Skills, and Abilities:

• Knowledge of cleaning supplies and equipment.
• Knowledge of proper cleaning techniques and standards.
• Knowledge of basic hand tools and equipment used in routine building maintenance.
• Knowledge of safe work practices.
• Ability to learn and care for an assigned area and equipment.
• Ability to operate cleaning equipment, such as vacuums, carpet extractors, burnishers, etc.
• Ability to understand chemical cleaning application and methods.
• Ability to identify maintenance problems that need the attention of repair personnel.
• Ability to understand and follow safety procedures.
• Ability to learn through observation and hands on experience.
• Ability to perform tasks without close supervision.
• Ability to work well under pressure; meeting multiple and sometimes conflicting deadlines.

Along with the online application, please attach:

1. Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV"
2. Name and contact information for 3 professional references to be entered into Candidate Profile
3. Cover letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.**

The position requires considerable physical activity. Employees must have sufficient strength to perform the duties and responsibilities of the position including heavy lifting (50 pounds) and/or pushing and pulling of heavy objects. Employees must be prepared to assume uncomfortable positions such as crawling, kneeling, and squatting. Additionally, the work environment can include confined or narrow spaces. Employees must adhere to safety precautions and may be required to use protective equipment.

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.

USU enrolls 28,900 students, both online and in person at locations throughout the state. Utah State’s 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties.

Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies’ long-standing tradition of athletic and academic excellence is exemplified by conference championships in multiple sports, reflecting USU's commitment to perseverance and achievement.

Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. 

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. 

*updated 02/2025

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

*updated 09/2023