The Office of Data and Analytics (ODA) at Utah State University seeks a highly organized and detail-oriented part-time Staff Assistant/Coordinator to support office operations, communication workflows, and data-related initiatives. This position is ideal for someone who thrives in a collaborative environment, demonstrates initiative, and enjoys supporting projects that improve university-wide data use and decision-making. The position requires self-management, and excellent interpersonal and communication skills. The ideal candidate will demonstrate a track-record of successful experience working both independently and collaboratively.

Manage institutional process of IDEA Student Ratings of Instruction:

• Serve as the frontline employee for IDEA student ratings of instruction, communicating with departmental administrators, faculty and students throughout the IDEA process each semester.
• Organize and host semesterly training sessions for staff assistants and administrators responsible for supporting IDEA surveys in their colleges or departments. Develop and maintain promotional, educational, and training materials on IDEA student ratings of instruction at USU.
• Host ad-hoc small group or individual trainings on IDEA process via video call or in-person to students, faculty and staff.
• Collaborate with programmers and analysts to ensure technical processes for uploading courses and enrollment into the IDEA Anthology database are accurate and efficient.
• Assist ODA staff in updating IDEA visualizations and websites.

Provide institutional support for Watermark Faculty Success:

• Serve as institutional support contact for college administrators of faculty activity tracking software Watermark Faculty Success.
• Respond to technical support inquiries from faculty, staff and administrators.
• Coordinate with individuals, colleges and departments to host ad-hoc small group or individual trainings on Watermark Faculty Success.
• Collaborate with programmers and analysts to ensure technical processes for uploading and downloading data within Watermark Faculty
• Success are done according to deadlines each semester and are complete and accurate.

Maintain institutional program inventory with regional accreditor:

• Assist the Accreditation Liaison Officer (ALO) in maintaining the institutional portal with the Northwest Commission on Colleges and Universities (NWCCU).
• Follow NWCCU policies and procedures to submit and request commission review of substantive changes in a timely manner.
• Coordinate with the Office of the Provost, Registrar and other units to maintain accurate listing of academic programs.

Administrative and Office Support:

• Provides administrative support, including answering phones, directing calls to appropriate parties, scheduling appointments, coordinating meetings/conferences, and maintaining/ordering office supplies.
• Maintain calendars, manage email communication, order supplies, and assist with travel arrangements and reimbursements.
• Sorts, screens, and distributes incoming and outgoing mail.
• Perform miscellaneous job-related duties as assigned.

Minimum Qualifications:

• Four years of experience; or an associate degree/technical training plus two years of experience; or a bachelor’s degree is required.

Preferred Qualifications:

• Experience at Utah State University or in a higher education environment.
• Familiarity with USU platforms (e.g., ServiceNow, EZBuy, MyTime, Banner).
• Experience with website content management and/or light graphic design (Canva, Adobe, etc.).
• Familiarity with institutional data, IDEA SRI, Watermark, Tableau, or survey tools a plus.

Knowledge, Skills, and Abilities:

• Strong verbal and written communication skills.
• Excellent customer service skills.
• Skilled with computer programs and ability to learn new software.
• Excellent critical thinking skills and creative problem solving.
• Skilled with basic office equipment, including printers, copiers, and telephone systems.
• Good organizational skills.
• Ability to handle sensitive and confidential business data and personal information.
• Ability to work without supervision.
• Knowledge of University policies and procedures.

Along with the online application, please attach:

1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”

**Document size may not exceed 10 MB.**

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.

USU enrolls 28,900 students, both online and in person at locations throughout the state. Utah State’s 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties.

Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies’ long-standing tradition of athletic and academic excellence is exemplified by conference championships in multiple sports, reflecting USU's commitment to perseverance and achievement.

Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. 

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. 

*updated 02/2025

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

*updated 09/2023