The Program Assistant, Senior provides logistical, administrative, and coordination support for the Center for Empowering Teaching Excellence (ETE), with a focus on ensuring the smooth day-to-day operation of several faculty development activities. This position is responsible for managing workflows and supporting participants in the Professional Development Pathways (PDP) program, while also coordinating key initiatives such as Learning Circles, the Student Collaborators of Teaching (SCOTs) program, Sparkshops, and peer evaluation of teaching processes. Working closely with ETE Executive Director and Associate Director of Educational Initiatives and Innovation, the Senior Program Assistant ensures operational excellence and contributes to a welcoming, organized, and responsive faculty development environment across USU’s statewide system.

This position is eligible for hybrid work within the state of Utah.

Professional Development Pathways Program Support:

• Provide day-to-day logistical and administrative support for the PDP program, including updating Canvas modules, responding to inquiries, tracking participation, collecting programmatic data, and maintaining accurate records
• Advises PDP participants about program specific requirements
• Maintain and update PDP materials across digital platforms, including Canvas, the website, and promotional materials, as directed by Center leadership
• Collaborate with ETE staff to ensure smooth operations and troubleshoot routine implementation issues
• Conduct outreach to PDP participants to ensure they know their progress in the program and to inform them of upcoming professional development opportunities

Learning Circle and Sparkshop Coordination:

• Coordinate and facilitate ETE Learning Circles and Sparkshops each academic term (fall, spring, summer), including confirming sessions, managing communications, and preparing materials
• Support participant engagement in Learning Circles and Sparkshops
• Gather and summarize participant feedback from Learning Circles and Sparkshops
• Suggest practical improvements to enhance the logistical effectiveness and participant experience of Learning Circles and Sparkshops in collaboration with the Executive Director and the Associate Director of Educational Initiatives and Innovation

Peer Evaluation of Teaching Process Coordination:

• Organize the logistical components of the peer evaluation process, including evaluator assignments, sharing documentation, and maintaining secure records
• Provide faculty with access to peer review resources and support documents developed by ETE’s Executive Director and the Associate Director of Educational Initiatives and Innovation
• Ensure adherence to protocols and institutional policies throughout the peer evaluation process

Administrative & Programmatic Support:

• Assist with data entry, budget tracking, procurement processes, and file organization in collaboration with ETE’s Executive staff for Pathways, Learning Circles, Sparkshops, and peer evaluations of teaching
• Maintains and creates website content for Pathways, Learning Circles, Sparkshops, and peer evaluations of teaching by working with Associate Director of Educational Initiatives and Innovation
• Support meetings and events by working with Program Assistant II to manage logistics (e.g., room reservations, tech setup, materials preparation) and provide on-site coordination for ETE’s suite of professional development offerings
• Help onboard, train, and/or supervise student workers or part-time staff to support ETE’s day-to-day operations
• Represent ETE in a professional and welcoming manner when interacting with faculty, students, staff, and campus partners
• Perform other support-related duties as assigned to contribute to ETE’s ongoing success

Minimum Qualifications:

• Six years of experience; or an associate degree/technical training plus four years of experience; or a bachelor’s degree plus two years of experience.Equivalent combinations of education and experience may be considered in lieu of the above requirements.

Knowledge, Skills, and Abilities:

• Field-Specific Competencies: Familiarity with higher education contexts, teaching practices, and professional development initiatives.
• Administrative Expertise: Ability to organize and manage multiple priorities, maintain accurate records, and handle confidential information responsibly.
• Event Coordination: Skilled in planning and executing meetings, workshops, and events, including marketing, logistics, and vendor coordination.
• Communication & Collaboration: Excellent written and verbal communication skills; ability to create, compose, and edit materials such as promotional or educational documents.
• Technical Proficiency: Comfortable with basic office equipment, database management, and productivity software (e.g., Microsoft Office, Google Workspace).
• Problem-Solving: Creative and proactive in identifying process improvements, resolving issues, and enhancing program effectiveness.
• Interpersonal Skills: Demonstrated ability to work with diverse groups, including faculty, staff, students, and community members, maintaining a positive and professional demeanor.
• Independent Work: Capable of taking initiative, working without close supervision, and making routine decisions aligned with University policies.

Along with the online application, please attach:

1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”

2. Cover letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.**

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions. The employee is frequently required to reach with hands and arms and may lift and/or move up to 10 pounds.

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.

USU enrolls 28,900 students, both online and in person at locations throughout the state. Utah State’s 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties.

Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies’ long-standing tradition of athletic and academic excellence is exemplified by conference championships in multiple sports, reflecting USU's commitment to perseverance and achievement.

Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. 

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. 

*updated 02/2025

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

*updated 09/2023