The Academic Testing Coordinator(s) coordinates administrative functions of academic testing within the educational system of USU. This role (Coordinator III) involves coordinating the scheduling, administration, and processing of various academic tests, ensuring compliance with relevant policies and procedures, and providing support to the Testing Manager, students, faculty, and staff involved in the testing process. The Academic Testing Coordinator(s) also plays a key role in maintaining test security, managing testing materials, and analyzing student and instructor feedback to inform decision-making and improve testing outcomes.

Hours: Mon – Fri 4:00 pm – 9:00 pm; Sat. 8:00 am – 3:00 pm (32 hrs./week)

• Coordinate between students, faculty, and staff to ensure that students receive appropriate exam accommodations.
• Answer questions and resolve concerns about exam accommodation policy and procedure via phone, email, and in-person.
• Create additional training materials for students, faculty, and staff to inform about applicable policies and procedures.
• Maintain detailed exam records using the Materials and Testing Services (MATS) system. Monitor the exam accommodation process to ensure procedures used are effective. Provide feedback for and adjust established processes as needed for improvement. Utilize assistive technology as needed to provide students access to their exams.
• Assist in hiring, training and supervision of hourly employees. Ensure that hourly staff follow an established process for administering and tracking exam materials and information.
• Maintain computer hardware and software in the Testing Area. Project staffing needs based on number of exams.
• Supervises proctors and testing processes during the evenings and Saturdays when the manager is not present.

Minimum Qualifications:

• Four years of office experience; OR four years of education; OR an equivalent combination of education and experience.
• Experience creating, composing, and editing written and electronic material with attention to detail.
• Proficient in MS Office suite (Word, Excel, Outlook, and PowerPoint).

Preferred Qualifications:

• Bachelor's degree.
• Knowledge and experience of university policy and procedures.
• Experience with university systems (e.g. Banner, Canvas, MATS).
• Experience with collaborating and managing a team.

Knowledge, Skills and Abilities:

• Ability to dual-task and efficiently manage multiple inquires via phone, email, online chat, and in-person.
• Ability to maintain a professional manner while providing a friendly office atmosphere for students, faculty, and administrators in a high stress environment, with excellent conflict resolution skills.
• Ability to work independently.

Along with the online application, please attach:

1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”

2. Cover letter to be typed/pasted at the end of your application (iForm)

**Document size may not exceed 10 MB.**

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

The Registrar's Office supports USU's mission of learning, discovery, and engagement by maintaining accurate records and ensuring compliance with curricular requirements. Registrar staff are able to track record and registration data and use it effectively to guide student registration practices and advising; help faculty understand implications of curricular decisions; help interpret and implement policy and suggest changes that better meet the intent of the educational philosophy of Utah State University. The Registrar's Office plays a strategic part of institutional efforts to manage enrollment.

Our core values include: service, trust, integrity, collaboration, and compassion.

Within the Registrar's Office, our teams include:

• Academic and Professional Testing
• Registration
• Accounts Receivable
• Records
• Graduation
• Transfer Articulation
• Academic Scheduling
• Concurrent Enrollment
• NCAA Academic Eligibility
• University Catalog
• Degree Audit

The Registrar's Office is reporting unit of the Office of the Provost & Chief Academic Officer. For more information, please visit our website at https://www.usu.edu/registrar/.

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.

USU enrolls 28,900 students, both online and in person at locations throughout the state. Utah State’s 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties.

Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies’ long-standing tradition of athletic and academic excellence is exemplified by conference championships in multiple sports, reflecting USU's commitment to perseverance and achievement.

Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. 

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. 

*updated 02/2025

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring, promotion, transfer, or termination based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy or any other federal, state, or local law.

Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race, color, religion, sex, familial status, disability, national origin, source of income, sexual orientation, or gender identity. Additionally, the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.

In all circumstances, Utah State University follows state and federal laws related to sex-segregated spaces.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

For further information regarding non-discrimination, please visit crtix.usu.edu or contact:

U.S. Department of Education

Denver Regional Office

303-844-5695| OCR.Denver@ed.gov

U.S. Department of Education

Office of Assistant Secretary for Civil Rights

800-421-3481 |  OCR@ed.gov

*updated 06/2025