The International Undergraduate Admissions Counselor (Program Coordinator I) plays an essential role in the Office of Global Engagement by facilitating the recruitment, admission, and academic success of international students at Utah State University. The successful candidate is expected to be a dynamic team member supporting International Student and Scholar Services (ISSS), Study Abroad, and International Programs in the Office of Global Engagement. Responsibilities include assisting prospective students, reviewing undergraduate student application materials, evaluating international credentials, and coordinating  international transcript articulation.

• Accurately and efficiently review and maintain undergraduate student applications in the application management system.
• Manage applications from intake to department referral, which includes data entry, uploading supplemental items, and corresponding with department advisors/liaisons.
• Accurately interpret and evaluate official international transcripts and calculate grade point averages.
• Monitor/respond to emails from potential applicants, assisting them with the application process, application portal, and communication with their prospective academic department.
• Process and verify test scores (IELTS, TOEFL, MET, Cambridge).
• Coordinate articulation of international courses and credits, including communication with students, the Registrar’s Office, academic departments, and academic advisors, and assigning appropriate transfer credit on student records.
• Communicate and collaborate with Global Engagement team members regarding the admissions policies and procedures for international degree-seeking, non-degree-seeking, and exchange students.
• Communicate and collaborate with other units and personnel such as the Office of Admissions, Registrar’s Office, Student Orientation and Transition Services, Intensive English Language Institute,  Athletics, academic advisors, and program coordinators.
• Assist in tracking admission and enrollment trends.
• Serve on scholarship, waiver, English language proficiency appeal, and other committees.
• Other job-related duties as assigned.

Minimum Qualification:

• Associate's degree plus two years of related work experience; or a bachelor’s degree in a related field; or an equivalent
  combination of education in a related field plus related work experience is required.

Preferred Qualifications:

• Master’s degree in a related field.
• Experience traveling overseas or living/working in different cultural settings.
• Experience with database and records management.
• Familiarity with international educational systems, grading scales, and curricula.
• A broad knowledge of and experience with university admissions, credential evaluation, academic policies and procedures,
  articulating transfer credit, and student services.
• Familiarity with application management systems (CRM Recruit, Salesforce, or similar).
• Familiarity with data and file management systems (Banner, Box, ServiceNow, or similar).
• Familiarity with regulations for F-1 students.

Knowledge, Skills, and Abilities:

• Exceptional interpersonal skills, including adeptness in relating easily, effectively and equitably with students from diverse
  cultural backgrounds.
• Excellent written communication skills in English.
• Competency in maintaining confidential information.
• Ability to make administrative/procedural decisions and judgments.
• Ability to coordinate and organize meetings.
• Skilled in the use of personal computers and related software applications.
• Skilled in organizing resources and establishing priorities.
• Skilled at records maintenance.
• Ability to lead and train staff and/or students.
• Ability to interact with students, faculty and/or staff in a team environment.
• Knowledge of information gathering methods and procedures.
• Knowledge of communication principles, media, and marketing techniques.
• Ability to gather and analyze statistical data and generate reports.
• Program specific knowledge, skills, and abilities as described in recruitment notice.
• Ability to exercise a high level of creativity, decision making, problem solving, and discretion as work is varied and may be
  undefined.

Along with the online application, please attach:

1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
2. Name and contact information for 3 professional references to be entered into Candidate Profile
3. Cover Letter addressing each of the responsibilities, expectations, and qualifications to be uploaded or typed/pasted into a text box at the end of the application
4. Answer Question:
   • Do you have an Associate's degree plus two years of related work experience; or a bachelor’s degree in a related field; or an equivalent
     combination of education in a related field plus related work experience?

**Document size may not exceed 10 MB.**

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit, look at a computer screen, and often uses repetitive hand motions such a typing on a keyboard and scrolling and clicking with a mouse.

The Office of Global Engagement includes International Undergraduate Admissions, International Student and Scholar Services, Study Abroad (USU faculty-led, student exchange, and direct programs), and International Programs (cooperation agreements, contracts, and grants with international institutions; and hosting international visiting scholars and delegations). This position may train, guide and/or supervise student wage hourly employees. The Office of Global Engagement is a reporting unit to Academic Affairs in the Office of the Provost and Executive Vice President. For more information, please visit https://globalengagement.usu.edu/ and https://www.usu.edu/admissions/international/.

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.

USU enrolls 28,900 students, both online and in person at locations throughout the state. Utah State’s 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties.

Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies’ long-standing tradition of athletic and academic excellence is exemplified by conference championships in multiple sports, reflecting USU's commitment to perseverance and achievement.

Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. 

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. 

*updated 07/2025

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring, promotion, transfer, or termination based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy or any other federal, state, or local law.

Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race, color, religion, sex, familial status, disability, national origin, source of income, sexual orientation, or gender identity. Additionally, the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.

In all circumstances, Utah State University follows state and federal laws related to sex-segregated spaces.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

For further information regarding non-discrimination, please visit crtix.usu.edu or contact:

U.S. Department of Education

Denver Regional Office

303-844-5695| OCR.Denver@ed.gov

U.S. Department of Education

Office of Assistant Secretary for Civil Rights

800-421-3481 |  OCR@ed.gov

*updated 06/2025